勒姆皮拉度假屋

「Loved this house, very close to everything in Central Suchitoto, amazing view of the lake, very tastefully furnished. The pool and garden is beautiful and very private with an amazing variety of birds landing in the garden, from hummingbirds to toucans. The kitchen had everything we needed as well. Excellent communication from the host; there was an initial mixup with our dates and everything was settled quickly and efficiently. All-in-all, this house is a gem and we would definitely book it...

「Estuvimos 2 horas fuera de la propiedad esperando que nos abrieran desde las 4 pm hora del chek in y no fue hasta las 18:15 que nos enviaron un correo diciendo que cancelaban la reservación por falta de espacio. Hacía más de dos meses que había hecho esa reservación y cómo es que nos avisan dos horas después del supuesto chek in, dejándonos en un lugar inseguro con una adulta mayor y un niño sin opción de hospedaje en otro sitio. Quisiera demandar formalmente al dueño de la propiedad por estada.」

「I never received from the owner the details for checking. I called him without response. VRBO, was not very helpful, they just gave the owners phone number. I couldn't find the property and lost my booking. Now I need a full refund of my money. I think Expedia shoudn't take the money in advance when the address of the property is not provided or doesn't exist. It has been a shocking experience. I hope others won't fall in the same situation.」