Host got in touch with me 12 hours after check-in telling me he couldn’t accommodate me because of a leak. I spent around eight hours on hold with VRBO, trying to come up with a solution because all the hotels were booked in the area. Will be looking into pressing charges for VRBO this was the worst customer service experience I’ve ever had. Don’t book with this host either, waiting 12 hours after the check in time to tell them they couldn’t come in messed up.