There was no receptionist on duty at night. We checked in through a machine. We got a room that appears was not ready to be occupied as it was not clean. We got two small pillows for two queen beds. Sticky floor, hair on the bathroom sink, no facial tissue, broken toilet paper holder, stained towel, dirty shower curtain, and not even a single clothes hanger, lol. Just glad the heater and toilet works, and beds are ok. 😳 The TV turns on but it just kept lagging. But the most annoying part was the loud noise above us (not sure what was going on! it was like someone was fixing something and/or running/walking back and forth.. it went on past midnight, noise woke me up again around 4am. Ugh!). This was our first stay at Woodspring Suites and not a good one, unfortunately.