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安亞伯西智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
安亞伯西智選假日套房酒店 (IHG 旗下酒店)
323 North Zeeb Road, Dexter, MI

評價

9.0

卓越

10 分評分，優異；664 則評價中有 433 則" "
8 分評分，不錯；664 則評價中有 166 則" "
6 分評分，一般；664 則評價中有 35 則" "
4 分評分，欠佳；664 則評價中有 11 則" "
2 分評分，很差；664 則評價中有 19 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good hotel in everything
good hotel in everything based on its room rate
Simon 於 2016年3月23日的回應
Hello, We appreciate you taking the time to leave us a 5 star review. We are glad to see that you enjoyed your time at our hotel and that we were able to fit into your budget. We hope to see you again when business brings you back to the Ann Arbor area.

8/10 不錯

Martin

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Not very good value but comfortable and quiet. Cheap cutlery and paper plates in the restaurant was a bit dismal.
於 2024 年 4 月住了 2 晚

8/10 不錯

Daniel

讚好：整潔度和職員與服務
Basic Hotel. Kids enjoyed the breakfas and had alot of fun in pool/ hotub. But Pool area is very slippery. Be careful.
於 2024 年 4 月住了 1 晚
The Front Desk Team 於 2024年4月26日的回應
Thank you for your feedback on your recent stay with us! We are always striving to improve the experiences of our guests and feedback such as yours helps us to do that. We hope to see you again next time you are in the area.

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
The Front Desk Team 於 2024年4月26日的回應
Thank you for your feedback on your recent stay with us! We hope to see you again next time you are in the area.

4/10 欠佳

Shytana

讚好：整潔度
不滿：住宿狀況
於 2024 年 4 月住了 1 晚
The Front Desk Team 於 2024年4月15日的回應
Thank you for your feedback on your recent stay with us, and I would like to apologize for not meeting your expectations. We are always striving to provide our guests with a great stay, and I hope you will give us the opportunity in the future to provide you with the great stay you can expect when you chose our hotel.

8/10 不錯

Jeremy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The experience was great.
於 2024 年 4 月住了 1 晚
The Front Desk Team 於 2024年4月15日的回應
Thank you for your feedback on your recent stay with us! We hope to see you again next time.

8/10 不錯

laura

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a nice stay, only reason why I don’t give 5 stars is because of the shower design, water spills all over the floor of the bathroom unless you shove some towels in there
於 2024 年 4 月住了 5 晚
The Front Desk Team 於 2024年4月15日的回應
Thank you for your feedback on your recent stay with us! I apologize if you had an issues with the design of the shower. I do see that you had reserved an accessible room, if you do not need the ADA accessibility we do have showers with other designs available that may work better for you next time!

10/10 優異

MICHAEL (Canton)

No complaints. Clean, modern and friendly service
於 2024 年 4 月住了 1 晚
The Front Desk Team 於 2024年4月15日的回應
Thank you for your feedback on your stay with us! We hope to see you again next time you are in the area.

6/10 一般

Jared

親子同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Great staff. Breakfast was also very good. The hot tub jets didn't all work which was sad. And the ice machine on my floor was broken. Overall it was an OK experience.
於 2024 年 3 月住了 1 晚
Katelyn 於 2024年4月6日的回應
Thank you for your feedback on your recent stay with us! I'm sorry to hear that we did not meet your expectations, but appreciate your bringing these issues to my attention so they can be addressed!

8/10 不錯

Jason

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was nice
於 2024 年 3 月住了 1 晚
The Front Desk Team 於 2024年4月6日的回應
Thank you for your feedback on your recent stay with us!

4/10 欠佳

Hanna

於 2024 年 3 月住了 1 晚
Katelyn 於 2024年4月20日的回應
Thank you for your feedback on your recent stay with us. I would like to apologize for not meeting your expectations, and I hope you will give us the opportunity in the future to show you that your unsatisfactory stay is not the kind of experience you can expect when you chose to stay with us!

4/10 欠佳

Andrew

家人同遊, 伴侶同遊
不滿：整潔度和住宿狀況
We had a few issues during our two nights. The bathroom was dirty and the tub had hairs in it. The bathroom knob was falling off the door. The TV was broken. It was loud in the building. We could clearly hear our neighbors in the next room and the folks upstairs sounded like they were building a railroad with all the banging. The “free” breakfast was awful. Cold eggs and sausage. The sausage patties were a disgusting grey color that looked inedible. We will not be staying there again. Oh nearly forgot the thermostat had a motion sensor on it that would essentially turn the heat or air off if nobody moved in front of the thermostat after period of time so you constantly had to get up and wave your hand in front of it to get the heat or air to turn on.
於 2024 年 3 月住了 2 晚
Katelyn 於 2024年3月25日的回應
Hello Andrew,I'm sorry to hear that your stay with us did not meet your expectations. We strive to provide the best possible stay for all of our guests, and we will use your feedback as an opportunity to coach our staff and make improvements. I will be sure to discuss your comments with the breakfast team. I would love the opportunity to discuss the issues with your thermostat with you further as our units do not have motion sensors on them.

10/10 優異

Rex

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
The Front Desk Team 於 2024年3月18日的回應
Thank you for the feedback on your recent stay with us! We hope to see you next time you are in the area!

8/10 不錯

Ainex S. Vizcarrondo

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bueno
於 2024 年 3 月住了 1 晚
The Front Desk Team 於 2024年3月5日的回應
Thank you for the feedback on your recent stay with us!

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Staff was great. Check in quick and easy. Breakfast very good.
於 2024 年 2 月住了 1 晚
The Front Desk Team 於 2024年2月29日的回應
Thank you for your feedback on your recent stay with us, it is appreciated! We hope to see you again next time you are in the area!

8/10 不錯

Richard

伴侶同遊, 商務旅客
讚好：職員與服務和住宿狀況
Great staff
於 2024 年 2 月住了 1 晚
Katelyn 於 2024年2月25日的回應
Thank you for providing feedback on your recent stay with us. I'm so glad to hear that you had a great experience with our staff! We hope to see you again next time you are in the area.

8/10 不錯

Lauri

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy access to Ann Arbor
Katelyn 於 2024年2月3日的回應
Thank you for your feedback on your recent stay with us!

4/10 欠佳

Dave

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2024 年 1 月住了 3 晚
Katelyn 於 2024年1月29日的回應
Hello,I'm sorry to hear that your recent stay did not meet your expectations. We hope that you will give us the opportunity in the future to provide you with the exceptional stay you can expect when you choose to stay with us.I apologize again,

10/10 優異

Brian M.

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great place to stay, clean and new looking.
於 2024 年 1 月住了 2 晚
Katelyn 於 2024年1月29日的回應
Thank you for your feedback on your recent stay with us! We hope to see you again next time you are in the area!

8/10 不錯

Terry

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had a hockey party at the hotel they were in the lounge yelling even at 1pm. Staff should of told them to go to bed after 11 or keep the noise down
於 2024 年 1 月住了 1 晚
Katelyn 於 2024年1月28日的回應
Thank you for your feedback on your recent stay, and I apologize about the issues you experienced with the noise from the hockey group. I will be sure to work with our staff and make sure this is not an issue moving forward. I hope you will give us the opportunity in the future to provide you with the exceptional stay you can expect when you chose this hotel.

8/10 不錯

Mitchell

讚好：整潔度、職員與服務、設施服務和住宿狀況
Furnace was very loud and was waking me up all night.
於 2024 年 1 月住了 3 晚
Katelyn 於 2024年1月26日的回應
Thank you for your feedback on your recent stay with us, and I apologize for the loud heater in your room, I will be sure to look into this and make sure we can get that issue fixed! We are always striving to improve the experiences of your guests and feedback such as yours helps us to do that. We hope to see you again next time.

10/10 優異

Albert

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place will be back family had a great time
於 2024 年 1 月住了 1 晚
Katelyn 於 2024年1月4日的回應
Thank you for your feedback on your recent stay with us! We hope to see you again next time you're in the area.

10/10 優異

Scott

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were visiting from out of town, your location was the perfect fit.
於 2023 年 12 月住了 1 晚
Katelyn 於 2024年1月4日的回應
Thank you for your feedback on your recent stay with us! We hope to see you again next time you're in the area.

8/10 不錯

Jaime

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 10 月住了 1 晚
Katelyn 於 2023年12月21日的回應
Thank you for your feedback on your recent stay with us! We are always striving to improve the experiences of our guests and feedback such as yours helps us to do that!

10/10 優異

Shauna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It served our needs. Very nice place. My family has stayed here more than once- always satisfied!
於 2023 年 11 月住了 1 晚
Katelyn 於 2023年11月28日的回應
Thank you for your feedback on your recent stay with us! We hope to see you again next time you are in the area.

8/10 不錯

Rodrick

讚好：整潔度和職員與服務
It was adequate, but the room seemed hastily prepared. Only one drinking water cup and I was hoping for a microwave. Hot tub was nice, but "things" were floating in it. Towels were Lilliputian. Breakfast was typical, but OK. A fruit salad would have been nice.
於 2023 年 11 月住了 1 晚
Katelyn 於 2023年11月16日的回應
Thank you for your recent stay with us. We are always striving to improve our guest experience and feedback such as yours helps us to do that! We hope that we will have the chance in the future to provide you with a more exceptional stay.

10/10 優異

Juliana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is not super close to Ann Arbor but close enough. A little more $$ than it is worth but it seems like game nights will be the same anywhere. Definitely a good alternative.
於 2023 年 11 月住了 2 晚
Katelyn 於 2023年11月13日的回應
Thank you for staying with us! Your feedback is appreciated.

8/10 不錯

Elizabeth

家人同遊
讚好：職員與服務和住宿狀況
Friendly staff
於 2023 年 11 月住了 2 晚
Katelyn 於 2023年11月13日的回應
Thank you for staying with us! Your feedback is appreciated.

10/10 優異

Michelle (ATTLEBORO)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 11 月住了 1 晚
Katelyn 於 2023年11月13日的回應
Thank you for staying with us! Your feedback is appreciated.

10/10 優異

Laura

於 2023 年 10 月住了 1 晚
The Front Desk Team 於 2023年10月29日的回應
Thank you for your feedback on your recent stay with us! We hope to see you again next time you are in the area!

10/10 優異

Rosemary

於 2023 年 10 月住了 2 晚
Katelyn 於 2023年11月13日的回應
Thank you for staying with us! Your feedback is appreciated.

10/10 優異

Rene

於 2023 年 10 月住了 2 晚
The Front Desk Team 於 2023年11月5日的回應
Thank you for your feedback on your recent stay with us. We hope to see you again next time you are in the area!

8/10 不錯

Sarika

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Katelyn 於 2023年10月13日的回應
Thank you for your feedback on your recent stay with us!

8/10 不錯

Miguel

家人同遊
讚好：職員與服務和住宿狀況
Good
於 2023 年 10 月住了 2 晚
Katelyn 於 2023年10月13日的回應
Thank you for your feedback on your recent stay with us!

6/10 一般

Rebecca

家人同遊
Convenient to the intrastate.
於 2023 年 8 月住了 1 晚
Katelyn 於 2023年10月3日的回應
Thank you for your feedback on you recent stay with us!

10/10 優異

Shereef (Dearborn)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was updated it maybe even brand new everything was clean and techie
於 2023 年 9 月住了 2 晚
Katelyn 於 2023年10月3日的回應
Thank you for your feedback on your recent stay with us! We hope to see you again next time!

6/10 一般

Kevin

家人同遊
不滿：整潔度和住宿狀況
Very disappointed
The room was horrible as far as clean. There was broken glass in the corner of the bathroom, mold growing on the caulk in the bathroom. The pool and the hot tub was so dirty with scum on the side walls that people had names scraped into the scum.
於 2023 年 9 月住了 2 晚
Katelyn 於 2023年9月25日的回應
Hello Kevin,I would like to apologize for the issues you experienced during your stay. We take feedback such as this very seriously and will look into the issues you have addressed with the housekeeping and maintenance departments.I hope you will give us a chance in the future to show you this is not the experience you can expect when you chose to stay with us.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyed our stay
This was a nice clean place to spend an evening. The room was a good size and comfortable.
於 2023 年 9 月住了 1 晚
The Front Desk Team 於 2023年9月17日的回應
Thank you for your feedback on your recent stay with us! We hope to see you again next time you are in the area.

10/10 優異

Ayrel

伴侶同遊
讚好：設施服務
The suite was nice but there was mold in the bathroom around the shower and jetted tub, the complimentary breakfast was great better than some coney islands I’ve been to, the staff was great they were very quick with any requests and were always polite
於 2023 年 9 月住了 1 晚
Katelyn 於 2023年9月8日的回應
Thank you for your feedback on your recent. We are always looking to improve the experience of our guests and feedback such as yours helps us to do that. I will be sure to look into the issue with your bathroom!I am glad to hear that you enjoyed the other aspects of your stay.

8/10 不錯

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Katelyn 於 2023年9月8日的回應
Thank you for your feedback on your recent stay with us! We hope to see you again in the future.

10/10 優異

Sherri

讚好：整潔度、職員與服務和住宿狀況
Updated
於 2023 年 9 月住了 2 晚
The Front Desk Team 於 2023年9月17日的回應
Thank you for your feedback on your recent stay with us! We hope to see you again next time you are in the area.

4/10 欠佳

Martha

商務旅客
不滿：職員與服務
於 2023 年 8 月住了 1 晚
Katelyn 於 2023年9月1日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express ANN ARBOR WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 一般

JAVIER

於 2023 年 8 月住了 3 晚
Katelyn 於 2023年9月1日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express ANN ARBOR WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Krista

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Super clean, easy check in, great location. Good free breakfast. Nice amenities. Beautiful king suite. Melissa on the front desk was super friendly at check in and easy check out as well. Definitely recommend!
於 2023 年 8 月住了 1 晚
Katelyn 於 2023年9月1日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express ANN ARBOR WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 一般

alejandra

讚好：職員與服務和住宿狀況
不滿：整潔度
Falta de limpieza en baños y cuarto
於 2023 年 8 月住了 3 晚
Katelyn 於 2023年9月1日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express ANN ARBOR WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 一般

Kenneth

讚好：職員與服務
於 2023 年 8 月住了 2 晚
Katelyn 於 2023年9月1日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express ANN ARBOR WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 一般

Suzanne (Franklin)

伴侶同遊
不滿：設施服務
Could be cleaner. Hallway and elevator carpets needed vacuuming. Duvet cover was inside out. There was paper under the bathroom counter and dust that looked like plaster dust. There was dust around the lamp on the table by the tv. Shower could use an update. A lot of $ for that room. Expected more. Give up on the omelets—pitiful.
於 2023 年 8 月住了 1 晚
Katelyn 於 2023年9月1日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express ANN ARBOR WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 不錯

Chris

於 2023 年 8 月住了 1 晚
Katelyn 於 2023年9月1日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express ANN ARBOR WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 不錯

Patti (Kitchener)

於 2023 年 8 月住了 2 晚
Katelyn 於 2023年9月1日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express ANN ARBOR WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Cynthia

讚好：整潔度和住宿狀況
於 2023 年 8 月住了 1 晚
Katelyn 於 2023年9月1日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express ANN ARBOR WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.