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巴巴多斯克蘭希爾頓分時度假俱樂部的評價

4.5 out of 5
巴巴多斯克蘭希爾頓分時度假俱樂部
The Crane Resort, Diamond Valley

評價

8.0

很好

10 分評分，優異；156 則評價中有 73 則" "
8 分評分，不錯；156 則評價中有 41 則" "
6 分評分，一般；156 則評價中有 17 則" "
4 分評分，欠佳；156 則評價中有 7 則" "
2 分評分，很差；156 則評價中有 18 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Lisa (Holbrook)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Beautiful hotel. Feels like you are in an island within an island.
於 2024 年 5 月住了 1 晚

10/10 優異

Simone (Bridgetown)

親子同遊
讚好：整潔度、設施服務和住宿狀況
Third time staying here, amazing as usual
於 2024 年 5 月住了 2 晚

8/10 不錯

Delford

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 10 晚

6/10 一般

Suzanne

不滿：整潔度和住宿狀況
Very average. Property felt claustrophobic. Dirty/cleanliness issues.
於 2024 年 2 月住了 2 晚
David 於 2024年5月14日的回應
Thank you for your feedback.

10/10 優異

Sara Maria

Excellent
於 2024 年 4 月住了 4 晚
David 於 2024年5月14日的回應
Thank you for your feedback.

6/10 一般

Zahid

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚
David 於 2024年5月14日的回應
Thank you for your feedback.

10/10 優異

Lisa

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
The pool area is just perfect for our 6 year old.
於 2024 年 4 月住了 5 晚
David 於 2024年5月14日的回應
Thank you for your feedback.

8/10 不錯

Inderia

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Great place with great views!
於 2024 年 4 月住了 4 晚
David 於 2024年5月14日的回應
Thank you for your feedback.

10/10 優異

Gervona

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Absolutely loved my stay! My room was exactly like the pictures however if you are looking to be close to night life and do not have a rental (you will need one if you’re looking to not spend $100 per ride) then staying near the south side or west is your best bet!
於 2024 年 4 月住了 4 晚
David 於 2024年5月14日的回應
Thank you for your feedback.

10/10 優異

Chantal

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The garden was well maintained
於 2024 年 4 月住了 2 晚
David 於 2024年5月14日的回應
Thank you for your feedback.

10/10 優異

Fitz-Rian

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Clean, comfortable and has beautiful surroundings. Room service was quick and the staff is friendly.
於 2024 年 4 月住了 2 晚
David 於 2024年5月14日的回應
Thank you for your feedback.

10/10 優異

Jonathan

伴侶同遊
讚好：整潔度和住宿狀況
Nice place and breakfast Buffett is very good. Probably one of the best hotels on Barbados.
於 2024 年 3 月住了 1 晚
David 於 2024年4月8日的回應
Thank you for your feedback

8/10 不錯

Christine

家人同遊
讚好：整潔度、設施服務和住宿狀況
Far away from restaurants, service was very slow, food was ok
於 2024 年 3 月住了 6 晚
David 於 2024年4月8日的回應
Thank you for your feedback

4/10 欠佳

Edmond

家人同遊
不滿：設施服務和住宿狀況
Second time staying here. We had a roof top pool, which had dead skin and debris floating in it. No hot water the first day and night. The food is expensive and not worth the cost. Some of the public pools were also dirty and unusable. It was the same way the first time we stayed for 1 night. Thought it was just but timing but obviously not.
於 2024 年 3 月住了 2 晚
Lasasha 於 2024年3月15日的回應
Dear Edmond,Thank you for sharing, as your feedback is invaluable.We sincerely apologize for the disappointment you encountered during your recent stay. Your feedback regarding the pool's cleanliness and amenities has been duly noted and will be addressed with urgency to ensure a more enjoyable experience for our guests. Please be assured this is a gross departure from our usual standard.It was our pleasure to host you and we hope to have the opportunity to welcome you back and exceed your expectations in the future.Sincerely,Faye Best

10/10 優異

Lumed

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Stunning hotel, very well built, and it was like being in a private town! Wonderful scenery as it’s right next to the beach, the kids absolutely loved it! Will definitely return.
於 2023 年 12 月住了 2 晚
David 於 2024年4月8日的回應
Thank you for your feedback

10/10 優異

Trisha L

讚好：整潔度
於 2024 年 2 月住了 1 晚
David 於 2024年4月8日的回應
Thank you for your feedback

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
Pretty Solid All Around
The property itself is quite pretty, some Minor upkeep needed but nothing major. I stayed solo for only 2 nights after a work trip in a different part of the island and that was plenty of time. The beach while pretty is quite small and had an issue with seaweed while I was there. Drink and food service on the beach which is great. A few pools to choose from, nice - seating could be updated. The room was huge especially for one person - no complaints there. However, I had a constant mosquito problem and could never seem to kill all of them. AC in living room worked well, in the bedroom not as well. The hot water in the shower never got hot enough. Food was good for the most part. For a solo traveler, it would have been nice to have more bar seating options. Particularly enjoyed my meals at the Italian restaurant and Zen - the Asian restaurant. Staff was really friendly. Only issue I had was I called down at 6am for a late check out which was approved but no check out time confirmed, the lady asked me to come by front desk after breakfast so I did. I was then told I could not check out late and I had to hold a firm stance that the answer she was giving me wasn’t an acceptable one. Luckily, they found the girl I talked to not the phone and confirmed the agreed upon late check out. All and all it was nice and would generally recommend if your looking for a quiet getaway.
View from Carriage House
Walking to Pool Area
Walking up to room at night
Beach from above
於 2024 年 2 月住了 2 晚

10/10 優異

Aminah (Walsall)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Excellent
於 2024 年 1 月住了 1 晚

2/10 很差

Bill

伴侶同遊
不滿：整潔度和住宿狀況
This place is really run down,
於 2023 年 12 月住了 1 晚
Guest Services 於 2024年2月6日的回應
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 優異

Robert

讚好：整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

John

伴侶同遊
讚好：整潔度和住宿狀況
The Crane is a stunning resort. Tucked away in the residential east side of Barbados, The Crane has a uniquely beautiful location, with a dramatic beach and gorgeously maintained prope
於 2024 年 1 月住了 1 晚

8/10 不錯

Richelle

於 2024 年 1 月住了 1 晚

8/10 不錯

michel (PREVOST)

於 2024 年 1 月住了 1 晚

10/10 優異

Shona

多人同遊
讚好：整潔度、設施服務和住宿狀況
I loved everything. The staff are so friendly, welcoming and eager to assist.
於 2023 年 12 月住了 1 晚

6/10 一般

Simon

於 2023 年 12 月住了 2 晚

10/10 優異

Gregory

伴侶同遊
讚好：設施服務和住宿狀況
Great friendly service
於 2023 年 12 月住了 2 晚

10/10 優異

Leeandrea

於 2023 年 12 月住了 4 晚

10/10 優異

Elisabeth

家人同遊
讚好：整潔度和住宿狀況
Historic charm mixed with solid restaurant offerings and a stunning beach.
於 2023 年 12 月住了 4 晚

8/10 不錯

ANGELA B

伴侶同遊
讚好：整潔度和住宿狀況
Property is nice, very much a retiree property. Shout out to Shane, Miguel, Barry and Grantly for knowing what good customer service is! Bar 1889- food poisoning first night after waiting half an hour for drinks, an hour for the pizza I got sick from. Front desk, unless youre checking in, they can't/won't help with anything. Taxis easy to get. 5 restaurants at the property, but only one serving breakfast that ends strictly at 11am. They do not hold any tables for walk ins, so if you want to eat, make sure you make a reservation. Excellent restaurant across the street, Le Shack, go, you won't be disappointed. Front desk staff rang my room and hung up until i checked out a noon. Really unprofessional. I probably wouldn't stay here again.
於 2023 年 11 月住了 5 晚

8/10 不錯

Geoffrey

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
My stay was relaxing. The staff were helpful and friendly.
於 2023 年 12 月住了 1 晚

8/10 不錯

warren

讚好：整潔度和住宿狀況
於 2023 年 12 月住了 1 晚

6/10 一般

Sharika

於 2023 年 12 月住了 1 晚

2/10 很差

Kerry

I did not get to stay at the resort because when I arrived, I was told there was no room for me and I was never checked in.
於 2023 年 11 月住了 1 晚

8/10 不錯

Leanne

讚好：整潔度和住宿狀況
於 2023 年 11 月住了 1 晚

10/10 優異

Dale

讚好：整潔度和住宿狀況
Beautiful beach
於 2023 年 11 月住了 4 晚

8/10 不錯

henry

於 2023 年 11 月住了 1 晚

8/10 不錯

Caterina

商務旅客
讚好：整潔度、設施服務和住宿狀況
Great location and the suite is stunning! The only think I would improve is communication. The check in is quite late (4pm) and the check out is early (10am)
於 2023 年 11 月住了 1 晚

2/10 很差

George

Our room was terrible, lights in bathroom that did not work, poor air condotioning (they resolved by bringing 2 floor fans), no wash cloths. Bed was not made when we checked in.
於 2023 年 10 月住了 2 晚

10/10 優異

Wingrove

讚好：整潔度和住宿狀況
Quiet and very private
於 2023 年 10 月住了 2 晚

8/10 不錯

Barry

讚好：整潔度和住宿狀況
於 2023 年 10 月住了 1 晚

6/10 一般

Jaylin

伴侶同遊
讚好：設施服務
We enjoyed our stay for the most part! The staff was both friendly and helpful. The dining options were excellent and the beach was awesome! On the negative note we payed extra to have a plunge pool in our room and a few days into our trip the water in the plunge pool emptied out. We informed engineering, house keeping and the front desk and nothing was done about. This was extremely disappointing and irritating seeing how we paid extra for this in room amenity. The other thing was we went without fresh towels for two days! We call both housekeeping and the front desk several times but we didn’t receive the towels until our final day at the resort.
於 2023 年 10 月住了 6 晚

8/10 不錯

Julie

讚好：整潔度和客房舒適度
於 2023 年 10 月住了 1 晚

2/10 很差

Donna

於 2023 年 10 月住了 4 晚

4/10 欠佳

Lorna

There was not enough staff at checkin and the one staff member seemed to dealing with an elderly lady who appeared to be planning an event and had lots of questions before making a decision. So the staff member was unable to ensure a quick and comfortable check in for a waiting tired guest
於 2023 年 9 月住了 1 晚
Guest Services 於 2023年10月4日的回應
Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in us in your future travels.

8/10 不錯

Servando

讚好：設施服務
Very good
於 2023 年 9 月住了 14 晚

8/10 不錯

Desiree

讚好：整潔度
於 2023 年 8 月住了 9 晚

10/10 優異

kalpesh

讚好：整潔度和住宿狀況
Nice peple
於 2023 年 8 月住了 8 晚

8/10 不錯

Jeremy

讚好：整潔度和住宿狀況
於 2023 年 8 月住了 7 晚

4/10 欠佳

Nicki

多人同遊
讚好：設施服務
不滿：整潔度和住宿狀況
No efficient communication between crane resort and Hilton resort
於 2023 年 8 月住了 1 晚
Guest Services 於 2023年9月12日的回應
Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in us in your future travels.

8/10 不錯

Rosemarie

家人同遊
讚好：整潔度、設施服務和住宿狀況
The resort is enormous with several large outdoor pools for all ages, several types of restaurants and very friendly and helpful staff. Everyone was so welcoming! We stayed in a gorgeous apartment with a private pool and exotic floral garden. We really felt relaxed. Having never been to Barbados before, it would have been nice to have been introduced to some local amenities, a map of where the restaurants were, how to get to different places etc but this is just a minor detail for reception. That said, we were greeted with lovely cold drinks on arrival and if I needed help or had any requests, the team were always very helpful. Regarding the Crane beach, having read great reviews about it, I was very surprised to find it’s actually quite unpleasant as it is a red flag beach with strong currents and seaweed all over, not great when you have a young family. You should definitely either hire a car or be prepared to take buses or taxis to get to nicer beaches.
於 2023 年 8 月住了 5 晚