搜尋東山私人度假屋

「I booked one king size bed private hot spring room in Expedia, but the hotel system shows double beds private hot spring room when I arrived. The front desk took 10 min to get me the right one. However, when I entered the room, it was totally uncleaned. Looked like someone just left the room without cleaning. Used towel in the bath, used towel on the floor, and the hot spring is still filled with hot water...... I had to called the front desk and ask them get me a room again..... Totally ruined...

「객실은 깨끗하고 조용하고 좋습니다. 하지만 아침 식사는 메뉴도 그렇고 식당 분위기도 조금 업그레이드 되었으면 좋겠습니다.」

「行政酒廊咖啡机故障，服务员宁可回复“无法提供咖啡”，也不愿意用行动去解决问题；行政酒廊周一到周三关闭，令人费解；仅限于精美图片的早餐质量实在过于低劣，可颂蛋堡，“没有”，班尼迪克蛋，“没有”，鸡蛋卷呢，“无法提供”，牛肉面，“无法提供，且汤底是羊肉汤”；食材普遍较差，且客人吃完后也没有补充，甚至出现了因鸡蛋吃完，不能提供荷包蛋的场景；下午两点多也无人打扫客房，需要电话催促；作为一家去年开业的酒店，设备已显陈旧，服务意识有待加强，服务态度需要推到重来，这些都不能靠服务员的谦卑以及“抱歉给您不好的体验”等语言来拯救。」