“There is no elevater from the parking area to reception level. We had to take our big suitcases and took a long stair up to the reception level. There was no one helped us. The view is good, so was the breakfast.”
“I wish we’d stay longer. The property was amazing, matching such beautiful surroundings and sights of lovely Porto Venere! Also, the service and care shown by Giovanni is unmatched. From before our arrival until our departure, he made sure we were settled and made us feel as if we were the only guests on the property. ”
“Scenic hotel with amazing view. Was able to see stunning sunset from our balconies. The rooms are new and bright. Breakfast is delicious and situated in a stunning ambience. Proximity to town where we got a great dinner with local fare. Service is friendly as well and the staff is always willing to help. Would definitely recommend - worth the drive out from Le Spezia.”
“Property is unique castle built in 1300's. Lots of stairs, no parking. With that said, staff is great, location is excellent and it is a great place to visit one time if you like unique experiences. I”
“最差是check in 無人服務,站在住宿樓下進入不到check in, 按鐘無人回應,按照鐘旁邊寫的電話號碼WhatsApp 終於有人回應,回應要我進行網上填表check in, 填好等到兩點check in 時間,仍然無人出現,無人開門,在街等了兩個多小時,WhatsApp 追問,仍只是回覆 「Ring the bell and call the number」,我不斷 ring the bell 都無反應,call the phone number 無回答 !最後好彩有那棟大厦住戶才可以進入,先可以上到二樓按照網上指示進入及取房匙。
原來全程無人服務,酒店想全自動,但係開門技術配合不到! 我住四日,投訴無人清潔,才有一日有人做清潔,厠紙用晒都無人補充。
同住另一對外國人都是因進不到大門check 而十分不滿,真 0 服務 !
如果撞到一些不懂英文,肯定不懂填表網上check in, 真是不知如何取房!”
“Beautiful view and patio Terrace! Kids really enjoyed the decoration because it was so unique and Pretty. It was unfortunate that we couldnt enjoy internet at the time of out stay. Otherwise it would have been perfect ! Thanks Lulu for helping us ”
“It’s great location if you want to visit Cinque Terre. The ferry terminal is walkable distance and the train station is not far away. You can park your car in the train station for free. The host is very friendly and helpful, he provided us good suggestions. We had great time there and Cinque Terre.”