In the unlikely event a Host needs to cancel your booking within 30 days of check-in, we’ll find you a similar or better home, or we’ll refund you.
Check-In Guarantee
If you can’t check into your home and the Host cannot resolve the issue, we’ll find you a similar or better home for the length of your original stay, or we’ll refund you.
Get-What-You-Booked Guarantee
If you ever feel unsafe, you’ll get priority access to specially-trained safety agents, day or night.