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Reviews of Comfort Inn Drummondville

2.5 out of 5
Comfort Inn Drummondville
1055 rue Hains, Drummondville, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 420 out of 1004 reviews" "
Rating 8 - Good. 412 out of 1004 reviews" "
Rating 6 - Okay. 125 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our room and the service we received
Stayed 1 night in May 2024

10/10 Excellent

Jeannette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our night even though there was a language barrier. Out of all of our Comfort Inn stays this breakfast was our favourite. It didn't have scrambled eggs!!!
Stayed 1 night in May 2024
Response from isa on 22 May 2024
Bonjour,Thank you for taking the time to leave us your comments regarding your recent stay at Comfort Inn.Your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Isabelle MondouxAGMComfort Inn819-477-4000

10/10 Excellent

Michelle

Travelled with family
Absolutely wonderful young man for check in Even though we don't speak French he was fluent in English and was very polite. We had been practicing our limited French and thankfully we didn't have to use our butchered French.
Stayed 1 night in May 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stop comfortable beds
Stayed 1 night in May 2024
Response from isa on 15 May 2024
Bonjour,Thank you for taking the time to leave us your comments regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Isabelle MondouxDirectrice Adjointe/Assistant General Manager

10/10 Excellent

Brenda

Stayed 1 night in Apr 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from isabelle on 30 Apr 2024
Bonjour,Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.

8/10 Good

William, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for a short overnight between two long driving days. Only improvement would be breakfast starting earlier than 7am.
Stayed 1 night in Apr 2024
Response from isabelle on 30 Apr 2024
Bonjour,Thank you for taking the time to leave us your comments regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 Excellent

Christine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean rooms, good beds.
Stayed 1 night in Apr 2024
Response from isa on 19 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 Poor

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from isa on 19 Apr 2024
Merci d'avoir noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.

4/10 Poor

Suzie

Travelled with partner
Disliked: Amenities, property conditions & facilities
This is a terrible place to stay! The lighting in the room, including in the bathroom, was almost non-existent. No woman could put on make-up in the cocktail lounge-like lighting. And the bed: the lumpiest one I've run across in years. The next night we stayed at a Super 8. Whew! So very much better on all counts!
Stayed 1 night in Apr 2024
Response from isa on 19 Apr 2024
Thank you for taking the time to leave us your comments regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our Hot Breakfast. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

Katherine

Travelled with family
Close and easy to get to. Breakfast could have started earlier
Stayed 1 night in Apr 2024
Response from isa on 19 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Chris

Stayed 1 night in Apr 2024
Response from isa on 15 May 2024
Bonjour,Thank you for taking the time to note our Comfort Inn Drummondville.Hope to see you again soon.

8/10 Good

PETER M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have all amenities, fridge, microwave, coffee. Easy check in, friendly efficient receptionist
Stayed 1 night in Apr 2024
Response from isa on 19 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Joseph McMullen

Travelled with family
Convenient location, close to restaurants and stores
Stayed 2 nights in Mar 2024
Response from isa on 19 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 Okay

Penny Lee

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, room very clean, our beds could have been replaced as not very comfortable but breakfast was awesome for a continental.. lots of choices and hot… great staff and lots of parking.. great access from Hwy 401…. Overall a good stay and would come back.
Stayed 1 night in Mar 2024
Response from isa on 19 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Jason, London

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, friendly staff
Stayed 1 night in Mar 2024
Response from isa on 19 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great and quiet stay. Rooms were clean and staff was lovely. Possibly a little overpriced, but it was good.
Stayed 1 night in Mar 2024
Response from isa on 19 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Rebecca

Stayed 1 night in Mar 2024
Response from isa on 19 Apr 2024
Thank you for taking the time to rate our Comfort Inn Drummondville.We hope to see you again.

8/10 Good

Allison

Stayed 1 night in Feb 2024
Response from isa on 6 Mar 2024
Bonjour,Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.

8/10 Good

bryan

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from isa on 6 Mar 2024
Bonjour,Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.

10/10 Excellent

Lori

Stayed 1 night in Feb 2024
Response from isabelle on 6 Mar 2024
Bonjour,Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.

10/10 Excellent

Jean-Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from isabelle on 6 Mar 2024
Bonjour,Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir bientot.

6/10 Okay

Yan

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from isa on 8 Feb 2024
Bonjour,Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.

8/10 Good

Shrijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from isabelle on 18 Jan 2024
Thank you for taking the time to rate our Comfort Inn Drummondville.Hope to see you again soon.

10/10 Excellent

Kelly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We have stayed in this hotel a few times as we travel between family in Nova Scotia and home in Ontario. It consistently meets our needs for an overnight stop. It is a few metres away from three restaurants, it is clean and the rooms are very comfortable. A perfect choice for us.
Stayed 1 night in Jan 2024
Response from isabelle on 18 Jan 2024
Bonjour,Thank you for taking the time to complete leave us your comments regarding your recent stay at Comfort Inn.Your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from isabelle on 18 Jan 2024
Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir bientot.

10/10 Excellent

veronique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel est sympathique et aidant.
Stayed 1 night in Dec 2023
Response from isabelle on 18 Jan 2024
Bonjour,Nous vous remercions d’avoir pris le temps de nous laisser vos commentaires concernant votre récent séjour à notre hôtel.Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt !

10/10 Excellent

David

Travelled with family
Stayed 1 night in Dec 2023
Response from Isabelle on 18 Jan 2024
Thank you for taking the time to rate our Comfort Inn Drummondville.Hope to see you again soon.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from isabelle on 18 Jan 2024
Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisr de vous revoir bientot.

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from isa on 19 Dec 2023
Bonjour,Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.

2/10 Terrible

Alex

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Les chambres n’étaient pas prêtes à l’heure. Nous avons du attendre plus de 30 minutes à l’accueil. Un groupe de jeune étaient sur place et courraient et criait. Impossible de dormir. Je me suis fait refuser l’accès au déjeuner 10 minute avant la fermeture.
Stayed 1 night in Nov 2023
Response from isa on 12 Dec 2023
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Au nom de toute notre équipe, je souhaite exprimer nos regrets de n’avoir pu répondre adéquatement à vos attentes. Votre satisfaction est importante pour nous et vos commentaires serviront à apporter des améliorations afin d’offrir dorénavant une expérience exceptionnelle à chacun de nos clients.Nous espérons que vous considérerez notre établissement pour un prochain séjour afin de nous donner l’occasion de vous offrir une meilleure expérience.Veuillez recevoir nos plus sincères salutations.

8/10 Good

Gerard

Stayed 1 night in Nov 2023
Response from isa on 12 Dec 2023
Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.

6/10 Okay

Marielle

Travelled with family
Liked: Staff & service
Breakfast was great with a good variety of items. I really appreciate the hot (egg, sausage & potatoes) and waffles .
Stayed 2 nights in Nov 2023
Response from isa on 19 Dec 2023
Bonjour,Thank you for taking the time to leave us your comments regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from isa on 12 Dec 2023
Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.

8/10 Good

Rod

Stayed 1 night in Oct 2023
Response from isa on 12 Dec 2023
Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.

4/10 Poor

Sylvain

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from isa on 12 Dec 2023
Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.

6/10 Okay

Lana

Travelled with family and small children, Travelled with pets
Liked: Amenities
Not accessible, no elevator or automatic doors which made it very difficult and inconvenient to bring in luggage. Rooms are nice and check in was easy.
Stayed 1 night in Oct 2023

8/10 Good

Alexa

Stayed 1 night in Oct 2023
Response from isa on 12 Dec 2023
Merci d'avoir pris le temps de noter notre Comfort Inn Drummondville.Au plaisir de vous revoir.

8/10 Good

Bill

Liked: Cleanliness, property conditions & facilities, room comfort
Post-Thanksgiving trip
It's been a while since I last stayed here. Starting to show its age. Service was great, location convenient for fuel and food, access to highway.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Stayed 1 night in Oct 2023

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old, the rooms are poorly furnished, the beds are lumpy and the entire property including the rooms stink of cigarettes.
Stayed 1 night in Sep 2023

10/10 Excellent

Sonia

Stayed 1 night in Sep 2023

4/10 Poor

rosaire

Stayed 1 night in Sep 2023

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Trans Canada highway with good dining nearby.
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent motel.
Totally enjoyed our stay. Very comfortable room. Much appreciated the bilingual service. Thank you
Stayed 1 night in Sep 2023

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Grab bars in bath are important. Glad to see them as my mother is elderly. Breakfast is not fantastic but it is something at least and I don’t rate it highly but am not complaining either
Stayed 1 night in Sep 2023

10/10 Excellent

Diana

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very convenient for a dog owner. There is a sliding glass patio door which lets one take the dog out to grassy area when the need arises. It felt very safe in that location. The room was very clean and the temperature adjustable. I will probably stay there again next year.
Stayed 1 night in Sep 2023

10/10 Excellent

Colinda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay
Stayed 1 night in Sep 2023

8/10 Good

Dwaine, GEORGETOWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stop on the way home
Stayed 1 night in Sep 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023