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关于迪拜朱美拉米纳阿萨拉姆的点评

5 out of 5
迪拜朱美拉米纳阿萨拉姆
Madinat Jumeirah, Al Sufouh Rd, Dubai

点评

9.4

绝佳

10 分 - 超赞。808 条好评，共有 1001 条点评" "
8 分 - 还可以。121 条好评，共有 1001 条点评" "
6 分 - 一般。39 条好评，共有 1001 条点评" "
4 分 - 很差。19 条好评，共有 1001 条点评" "
2 分 - 糟糕。14 条好评，共有 1001 条点评" "

9.8/10

清洁度

9.4/10

员工和服务

9.4/10

服务设施

9.6/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Bing

2022 年 1 月入住 3 晚
Maricel Valendez 于 2022年02月9日 的回复
Dear Bing, Thank you for rating us. Looking forward to welcoming you back to Jumeirah Mina A'Salam. Kind regards, Maricel Valendez PA to the GM Mina A'Salam

10/10 超赞

Chi Ming

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚
Pierre Al Andary 于 2019年09月8日 的回复
Dear Guest, Thank you for sharing the feedback of your recent stay at Mina A' Salam . we are delighted to know that you had an enjoyable stay and all are looking forward to welcoming you in the near future. Regards, Pierre

8/10 还可以

Zhijun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 1 月入住 3 晚
DT 于 2019年01月28日 的回复
Dear Zhijun, Thank you for taking the time to share your feedback from your stay with us at Jumeirah Mina A’ Salam, I am happy to know that you enjoyed your stay. Thank you once again and we all look forward to welcoming you back in the future. Best Regards, Dario Trombetta Front Office Manager Jumeirah Mina A'Salam

10/10 超赞

YI TING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 2 月入住 1 晚
DT 于 2018年03月28日 的回复
Dear YI TING, Thank you for posting a review on Hotels.com. I am happy to know that you had an enjoyable stay with us and we all look forward to welcoming you back in the future. Best Regards, Dario Trombetta Front Office Manager Jumeirah Mina A'Salam

10/10 超赞

xincong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 2 月入住 1 晚
DT 于 2018年02月18日 的回复
Dear xincong, Thank you for taking time to post a review on Hotels.com. I am glad to know that you had a fantastic stay with us at Jumeirah Mina A'Salam. Thank you once again and we all look forward to welcoming you back in the near future. Best Regards, Dario Trombetta Front Office Manager Jumeirah Mina A'Salam

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 7 月入住 4 晚
Dear Guest Thank you for taking the time to share your feedback from your stay with us at Jumeirah Mina A’ Salam, I am happy to know that you enjoyed your stay. Thank you once again and we all look forward to welcoming you back in the future. Best Regards Dario Trombetta Front Office Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 7 月入住 1 晚
Dear Guest Thank you for taking the time to share your feedback from your stay with us at Jumeirah Mina A’ Salam. I am happy to know that you enjoyed your stay. Thank you once again and we all look forward to welcoming you back in the future. Best Regards Dario Trombetta Front Office Manager

8/10 还可以

Yuen Man，加拿大

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
訂了最便宜的房，預早知道對着興建中的酒店，但早上6點已經發出躁音，建議還是訂貴點的房間吧

2/10 糟糕

Susu，China

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Next time won't choose this hotel
I must to zero if can give zero points，the hotel service personnel don't have the patience ，and in the treatment of the problem，let me very dissatisfied.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、客房舒适度

10/10 超赞

CHI WAI，HONG KONG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good hotel
Very good hotel. The environment is good. The view is very beautiful. Staff is helpful and friendly. We can use a room card to access Wild Wadi Water Park and take abra without charges. Also, the hotel is closely with Burj Al Arab. I highly recommend this hotel.

10/10 超赞

Wei-chiang，taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
wonderful experience
everything is great in here. we can take a little boat or buggy to go around the hotels area, all of them are free!!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Chan，HK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Kris Lee，Hong Kong

满意：清洁度、住宿条件和设施、客房舒适度
Poor Wi-Fi
This hotel is only for holiday, not for business because the Wi-Fi disconnected problem always happened during the stay , you cannot check your emails, sending whatsapp through their Wi-Fi connections in the hotel area such as hotel room, restaurant, coffee shop & lobby

8/10 还可以

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Feliks

满意：清洁度、员工和服务、服务设施、住宿条件和设施
alles war perfekt!!!
2024 年 4 月入住 8 晚
Jaime Simpson 于 2024年04月29日 的回复
Dear Feliks, Thank you so much for your comment and for rating us. Looking forward to welcoming you back soon.Kind regards,Jaime SimpsonGeneral ManagerMina A’Salam

10/10 超赞

Gurpreet

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel and amenities. The staff were so accommodating. We had specific dietary requirements and the staff in the kitchen and all of the managers in the kitchen area went above and beyond to make sure we were catered for. Great facilities for children. Wouldn’t stay anywhere else in Dubai after this experience.
2024 年 4 月入住 6 晚
Jaime Simpson 于 2024年04月25日 的回复
Dear Mr. Gurpreet, Thank you so much for your comment and for rating us. Looking forward to welcoming you back soon.Kind regards,Jaime SimpsonGeneral ManagerMina A’Salam

10/10 超赞

Ronald，Dubai

满意：清洁度、员工和服务、住宿条件和设施
An absolutely fantastic hotel!
2024 年 3 月入住 5 晚
Jaime Simpson 于 2024年04月10日 的回复
Dear Ronald, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Jaime SimpsonGeneral ManagerMina A’Salam

10/10 超赞

Allison

2024 年 1 月入住 4 晚
Jaime Simpson 于 2024年04月1日 的回复
Dear Allison, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Jaime SimpsonGeneral ManagerMina A’Salam

10/10 超赞

giedrius

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super
Great hotel!
2024 年 1 月入住 4 晚
Maricel Valendez 于 2024年03月4日 的回复
Dear Giedrius, Thank you so much for your comment and for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

Emil

2024 年 1 月入住 2 晚
Jaime Simpson 于 2024年04月1日 的回复
Dear Emil, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Jaime SimpsonGeneral ManagerMina A’Salam

10/10 超赞

Yusra

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely amazing hotel, outstanding service. Loved it very much
Maricel Valendez 于 2024年02月2日 的回复
Dear Ms. Yusra, Thank you so much for your comment and for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

aidan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 5 晚
Maricel Valendez 于 2024年01月30日 的回复
Dear Aidan, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

Ruben

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel for the most luxurious dubai experience
2024 年 1 月入住 10 晚
Maricel Valendez 于 2024年01月30日 的回复
Dear Ruben, Thank you so much for your comment and for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

6/10 一般

Aliya

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good conditions but didn’t receive any benefits as VIP members
2024 年 1 月入住 4 晚
Maricel Valendez 于 2024年01月29日 的回复
Dear Ms. Aliya, Thank you so much for your comment and for rating us. We sincerely apologize for the shortfalls you experienced during your visit.Rest assured that we will look into the matter and will take appropriate action.We hope to welcome you back soon to rectify your experience with us. Kind regards,Mina A'Salam Management

10/10 超赞

Alexander

2024 年 1 月入住 3 晚
Maricel Valendez 于 2024年01月24日 的回复
Dear Alexander, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

6/10 一般

Olivia

满意：清洁度、住宿条件和设施、客房舒适度
Service in the hotel was slow, we have to call 2 times for our luggage when we check in, they did not know where our luggage was. Beach restaurant service was bad, waiter did not attend to us for a very long time, we had to wave them down few times but still didn’t get them over so we walk away from our table.
2024 年 1 月入住 1 晚
Maricel Valendez 于 2024年01月22日 的回复
Dear Ms. Olivia, Thank you so much for your comment and for rating us. We sincerely apologize for the shortfalls you experienced during your visit.Rest assured that we will look into the matter and will take appropriate action.We hope to welcome you back soon to rectify your experience with us. Kind regards,Mina A'Salam Management

10/10 超赞

Julie

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 8 晚
Maricel Valendez 于 2024年01月17日 的回复
Dear Julie, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

Ivan

2023 年 12 月入住 11 晚
Maricel Valendez 于 2024年01月17日 的回复
Dear Ivan, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

4/10 很差

Alexey，Sankt Peterburg

2023 年 12 月入住 2 晚
Maricel Valendez 于 2023年12月21日 的回复
Dear Alexey, Thank you so much for rating us. We sincerely apologize for the shortfalls you experienced during your stay.We hope to welcome you back soon to rectify your experience with us. Kind regards,Mina A'Salam Management

10/10 超赞

L

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 4 晚
Maricel Valendez 于 2023年12月18日 的回复
Dear L,Thank you so much for your comment and for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

AlJoharah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚
Maricel Valendez 于 2023年11月13日 的回复
Dear AlJoharah, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

4/10 很差

Eva

与家人出行
满意：客房舒适度，住宿条件和设施
2023 年 10 月入住 6 晚
Maricel Valendez 于 2023年10月30日 的回复
Dear Ms. Eva, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

jaeryoung

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚
Maricel Valendez 于 2023年10月24日 的回复
Dear Jaeryoung, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

Haitham

2023 年 10 月入住 3 晚
Maricel Valendez 于 2023年11月9日 的回复
Dear Haitham, Thank you so much for rating us. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam!Kind regards,Maricel ValendezPA to the GMMina A'Salam

10/10 超赞

Özgür Ender

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
1A Service und Super Anlage
2023 年 10 月入住 6 晚
Maricel Valendez 于 2023年10月11日 的回复
Dear Mr. Ender, Thank you so much for your comment and for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

Christoph

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wir hatten hier einen sehr, sehr schönen Urlaub und kommen bestimmt irgendwann noch einmal wieder. Hier hat einfach alles gestimmt. Wir waren wirklich sehr zufrieden.
2023 年 9 月入住 9 晚
Maricel Valendez 于 2023年10月11日 的回复
Dear Christoph, Thank you so much for your comment and for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

Steven

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚
Maricel Valendez 于 2023年10月10日 的回复
Dear Mr. Steven, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

4/10 很差

Georgescu

满意：住宿条件和设施，清洁度
The rooms are very smalls
2023 年 9 月入住 3 晚
Maricel Valendez 于 2023年10月9日 的回复
Dear Georgescu,Thank you so much for your comment and for rating us. Looking forward to welcoming you again soon.Kind regards,Mina A'Salam management

8/10 还可以

Christine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wir sind aller 1 bis 2 Jahre seit Entstehung des Madinats Jumeirah 2001), abwechselnd im Hotel Minasalam oder Al Qasr Ende September gewesen (ca. 12 X) und waren voller Begeisterung! Es ist das erste Mal, dass ich nur 3,5 Sterne vergeben kann, da vieles enttäuschend war. Ausnehmen hierbei möchte ich die Mitarbeiter im Service, Restaurants, Pool usw?., die weiterhin top Service leisten, liebenswert und unschlagbar hilfebereit sind..... Ihnen weiterhin 6 Sterne? Im Management muss ich leider Minuspunkte geben. Große Teile des Standes waren gesperrt wegen Mängel an Life Guards! Fragen per Mail, wurden nur generell ( Restaurants, Spa ) beantwortet, auf spezielle persönliche Anfragen, mit Namen und Anliegen wurde nicht geantwortet, nur generierte Mails gesendet. Auch während unseres Aufenthaltes kam es zu Problemen bei Bestellungen unseres Lunchpaketes oder anderer Reservierungen , die an der Rezeption gemacht wurden. Wir hätten gern mehr Kompetenz und Fähigkeiten als Schönheiten an der Rezeption! Sorry! Daran sollte man arbeiten!
2023 年 9 月入住 8 晚
Maricel Valendez 于 2023年10月5日 的回复
Dear Ms. Christine, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We sincerely apologize for the shortfalls you experienced during your stay. We will look into your comments and will take appropriate action. Looking forward to welcoming you back to rectify your experience with us. Thank you for choosing Jumeirah Mina A'Salam! Kind regards,Maricel ValendezPA to the GMMina A'Salam

10/10 超赞

Mads skovlund

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect hotel and experience!
2023 年 9 月入住 7 晚
Maricel Valendez 于 2023年10月2日 的回复
Dear Mads, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

Thomas Paul

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Der Aufenthalt in Mina A‘ Salam ist für meine Frau und mich unvergesslich gewesen. Wir bedanken uns für die schöne Zeit hier. Wir danken herzlich jedem Mitarbeiter der dazu beigetragen hat. Es ist eine Top-Adresse, sehr luxuriös, toller Strand, Essen vorzüglich. Es ist eine Reise wert.
2023 年 9 月入住 8 晚
Maricel Valendez 于 2023年10月3日 的回复
Dear Mr. Paul, Thank you so much for your comment and for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

真实旅客

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
Traditional Arabic-style hotel
If you want the best beach with Burj Al Arab view stay at a Jumeirah property here! Still after all these years the Burj Al Arab looks stunning from the beach. Our room was a bit dark as its rather an old-fashioned hotel - however amazing facilities. The best is that you can use all the Jumeirah facilities - so we chose the pool of Al Naseem as the others had a bit of construction going on. So many staff everywhere to help which is really helpful
2023 年 9 月入住 2 晚
Maricel Valendez 于 2023年09月26日 的回复
Dear Guest, Thank you so much for your comment and for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

Laura

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 9 月入住 7 晚
Maricel Valendez 于 2023年10月24日 的回复
Dear Ms. Laura, Thank you so much for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

Azeem

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Staying here was an amazing experience. Attention to detail and guest relations were the best I have ever experienced in the entire world.
2023 年 9 月入住 4 晚
Maricel Valendez 于 2023年09月25日 的回复
Dear Azeem, Thank you so much for your comment and for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

10/10 超赞

Sidni

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Top notch service
2023 年 9 月入住 5 晚
Maricel Valendez 于 2023年09月21日 的回复
Dear Sidni,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam!Kind regards,Mina A' Salam Management

10/10 超赞

Carl

满意：清洁度、住宿条件和设施、客房舒适度
Always faultless!
This resort always lives up to expectations. Amazing service, great food and drink throughout, a beautiful setting with friendly and courteous staff throughout. Absolutely faultless.
2023 年 9 月入住 3 晚
Maricel Valendez 于 2023年09月20日 的回复
Dear Carl, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A' Salam!Kind regards,Maricel ValendezPA to the GMMina A' Salam

10/10 超赞

Nazia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love staying in Jumeriah hotels as it’s beautiful place with nice beach access , souk nearby and wild wadi park is also accessible .
2023 年 7 月入住 5 晚
Maricel Valendez 于 2023年09月18日 的回复
Dear Nazia, Thank you so much for your comment and for rating us. Looking forward to welcoming you back soon.Kind regards,Mina A'Salam Management

2/10 糟糕

Mamode A

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 9 月入住 4 晚
Maricel Valendez 于 2023年09月13日 的回复
Dear Mamode, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We sincerely apologize for any shortfalls you experienced during your stay. We look forward to hosting your stay once again to rectify your experience with us. Thank you for choosing Jumeirah Mina A'Salam! Kind regards,Maricel ValendezPA to the GMMina A'Salam