We had a really great stay at this hotel overall. The only issue was that a few items were missing from the room inventory when we arrived, so we had to call reception to request them.
On checkout, the receptionist mentioned that there were two glasses in the room, presumably referring to the inventory list. I explained that these items had actually been missing when we checked in. It seems that whoever was responsible for checking the room and ensuring it was ready for the next guest may have overlooked this.
Aside from this small mix-up, the service was very good. Whenever we needed anything, a quick call to reception was all it took, and the staff responded promptly. I think a little more communication between housekeeping and reception, along with more thorough room checks, would help prevent similar misunderstandings in the future.
The hotel’s location is also very convenient. It’s not far from the beach, with both a paid beach and a free beach a little further away, but still within walking distance when the weather permits.
There are two corner shops, a laundry and a mosque nearby. Souk Jubail, Blue Souq, Al Qasba and the Aquarium are also conveniently located. For those travelling by car, there is plenty of free parking available.
Overall, we had an enjoyable stay. With a little more attention to room checks and communication, the experience would be even better. We would certainly recommend the hotel for its convenient location and responsive staff.