I liked the space provided and the cleanliness of the property
Celine I
2023 年 6 月入住 10 晚
10/10 超赞
Francisco Perdomo
与家人出行
2023 年 5 月 8 日
满意:住宿条件和设施,清洁度
Great location and staff!
Francisco Perdomo
2023 年 4 月入住 6 晚
10/10 超赞
Wander
与家人出行
2021 年 10 月 3 日
不满意:清洁度
Bem Localizado!
Localização excelente!
Mobilia Muito boa!
A equipe do Hi Guest nos tratou muito bem!
O único detalhe que não gostamos foi no quesito da limpeza. Todo o chão do apartamento e banheiro estava todo mau limpo. As roupas de cama estavam limpas apenas a capa por fora mas por dentro estava com mau cheiro e suja. Cama muito desconfortável! No check in fiz as reclamações e mesmo assim ainda tiveram coragem de nos cobrar a taxa de limpeza!
Wander
2021 年 7 月入住 11 晚
4/10 很差
真实旅客
2021 年 6 月 30 日
不满意:清洁度、服务设施、住宿条件和设施
The walls in the room was not clean
The dustbin in the toilet and bathroom were open style and not hygienic
The curtain poles were broken and taped up
The TV had no channels or cable so no point having a TV if you can not watch anything
The response time to complaint was swift but actually resolving an issue was not swift
The Fire alarm in the block rung 5 times and we has no guidance on what to do OR if this was a real fire incident or a Fire drill
真实旅客
2021 年 6 月入住 7 晚
10/10 超赞
EDGARD
与家人出行
2021 年 1 月 3 日
满意:客房舒适度,清洁度
EDGARD
2020 年 12 月入住 14 晚
4/10 很差
Mohammed
与家人出行
2020 年 2 月 27 日
满意:清洁度
不满意:员工和服务
Needs improvement
Its a standard living apartment, lounge/dining area 2 bedrooms and 2 en-suites plus a separate w/c. Also a decent sized kitchen with the all the basic utensils and appliances. Condition and space wise the apartment ticked all the boxes. But I wasn't impressed with the service from the staff, as they don't have a front desk you can only communicate via WhatsApp. On the first day the water heater for both bathrooms was leaking so it was turned off and we had no hot water so were unable to take hot showers. I comunicated to the staff via WhatsApp but would get a reply back after a few hours. I had to resort to using the showers on the rooftop next to the swimming pool. 2 days before leaving the water heater was switched on and we was able to use the shower. It could have been fixed but was a big job and would take around 5 hours. I did request to be moved to another room but received no response. Service was poor from the staff but what do you expect for the price of stay and no front desk.
Location was OK, about 10mins walk to the Dubai Mall.
Mohammed
2020 年 2 月入住 6 晚
2/10 糟糕
Ahmad
商务旅客
2020 年 1 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ahmad
2020 年 1 月入住 1 晚
8/10 还可以
真实旅客
2019 年 10 月 3 日
真实旅客
2019 年 8 月入住 7 晚
6/10 一般
真实旅客
2019 年 9 月 26 日
满意:清洁度
不满意:员工和服务
真实旅客
2019 年 9 月入住 4 晚
6/10 一般
真实旅客
2019 年 9 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2019 年 8 月入住 10 晚
10/10 超赞
Jay,Australia
与家人出行
2019 年 7 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Great property conveniently located near The Dubai Mall with great value. Enjoyed our stay very much.
Jay
2019 年 7 月入住 3 晚
8/10 还可以
真实旅客
2019 年 7 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was clean, super location, reliable WiFi only in the apartment not the building. WhatsApp communication with the supervisor. I will stay there again with my family!!!
真实旅客
2019 年 7 月入住 6 晚
6/10 一般
真实旅客
与家人出行
2019 年 6 月 30 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
I did not like the play ground for kids
many furniture are old