Service is terrible, called more than 4 times asking for addition towel where they provided two for showers only, later they said can't provide any extra and a lot more..
Mohamad
於 2025 年 4 月住了 8 晚
4/10
Shower floor not done properly all the water went out to the living foyer
Maria
於 2025 年 2 月住了 1 晚
2/10
My first room had bed bugs! The staff were extremely nice and gave me a different room on a different floor. This room didn't have bugs but it was run down. Holes in the wall. Mold in the air ducts and ceiling. The shower didn't drain properly due to the floors not leveled correctly. If you have other options explore those. If not, pray you don't get any of the rooms i had.
真實旅客
於 2025 年 1 月住了 1 晚
10/10
Great service
Jose
於 2024 年 9 月住了 4 晚
10/10
Jose
於 2024 年 9 月住了 6 晚
10/10
Alex
於 2024 年 9 月住了 1 晚
10/10
tunahan
於 2024 年 8 月住了 2 晚
2/10
Ketan
於 2024 年 7 月住了 1 晚
8/10
Khalid
於 2024 年 6 月住了 5 晚
6/10
Saravanan
於 2024 年 6 月住了 1 晚
2/10
My non smoking room reaked of smoke and AC was insanely loud
Elie
於 2024 年 5 月住了 1 晚
10/10
Kousuke
於 2024 年 5 月住了 3 晚
2/10
Wrong location.
I booked it based on the location being in AlMuhaisna DXB. Went there but found nothing. I phoned the hotel and was told it's in AlMuraqabat, about 21km from the location mentioned in Expedia. I couldn't cancel. It's bad service and staff knew about it but nobody cared to correct it.
M
於 2024 年 5 月住了 1 晚
2/10
Slieman
於 2024 年 4 月住了 10 晚
2/10
Due to the floods I couldn’t get a parking in the property, they said there is no way to get into the building ant the same time hotel didn’t let me cancel the booking. There was no way I could get into it for stay. I request for a refund.