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Reviews of Wescott Hotel

Wescott Hotel
No. 32795 Al Souq Al Kabeer, Dubai, Dubai

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 83 reviews" "
Rating 8 - Good. 17 out of 83 reviews" "
Rating 6 - Okay. 15 out of 83 reviews" "
Rating 4 - Poor. 12 out of 83 reviews" "
Rating 2 - Terrible. 11 out of 83 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdil

Liked: Cleanliness, amenities, property conditions & facilities
Nice environment
Stayed 1 night in Apr 2024
Response from Vikram Tanwar on 26 Apr 2024
Dear Mr.Abdil,Thank you very much for posting your views about your experience at Wescott Hotel, Dubai.I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you. It is feedback such as yours which motivates the entire team to continue striving for excellence. Thank you once again for staying with us and the team and I hope that Wescott Hotel, Dubai remains your preferred residence on all your future visits to experience another enriching stay.Warm regards,Vikram TanwarGeneral Manager

6/10 Okay

Svitlana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Location is good, near by subway and bus terminal, lots of souvenir shops for cheap $, but every night very loud music from 22:00-3:00-4:00 am in the restaurant/ club from lobby or second floor.
Stayed 9 nights in Feb 2024
Response from Vikram Tanwar on 28 Feb 2024
Dear Ms.Svitlana,Greetings!!!Thank you for taking the time to share your experience on Expedia.We are happy to know that you found our location convenient and enjoyed our hospitality and services.We greatly value your patronage and look forward to welcoming you back to Wescott Hotel, Dubai in the not too distant future.Warm Regards,Vikram TanwarGeneral Manager

4/10 Poor

sabrina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was not clean specially the bathroom had bugs all over the floor. I had to request the bed sheets to be changed the moment I entered the room because the sheets had hair all over. Breakfast was free but breakfast place was super chaotic with no place to sit down. Breakfast was free but food was horrible. I wouldn’t stay at this hotel ever again.
Stayed 3 nights in Dec 2023
Response from Vikram Tanwar on 9 Dec 2023
Dear Ms.Sabrina,Thank you for comments and review of your experience at Wescott Hotel.Please accept my sincere apologies for the inconvenience experienced. As we aim to provide a comfortable and relaxing stay to our every guest, I regret to note that the certain aspects of your stay did not allow us to guarantee the satisfaction that you have expected. We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. I do hope that this will not hinder you from visiting our hotel again in the future and you will allow us the opportunity to restore your confidence in the hospitality we assure.Once again thank you for sharing your feedback and thereby giving us the chance to enhance our service quality. We look forward to the opportunity of welcoming you back again.Yours sincerely, Vikram TanwarGeneral Manager

2/10 Terrible

Safia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience, don’t waste your time
It was a horrible experience. First when checking in there was another family doing so, and the receptionist was also busy with trying to change someones room as they were having issues too as we overheard. So we did not have the receptionists full attention, and she was not super friendly to start with. I have been to many hotels and it was not the same type of experience. They also had super loud music as they have an exotic club there too( there’s a big display board right when you enter the hotel). We still felt we would give the hotel as shot as maybe the room would be a more pleasant experience. The room itself was decently clean so we thought, but there were flies swarming near the toilet and while sitting on the bed one bug bit me. The water did not run hot, we let the tap run for 10 minutes then called the lobby. They sent someone who let it run for another 15 minutes until it got hot. Hot water should not take 25-30 minutes to get.. the shower tiles were also not cleaned properly. We then went back to the lobby to check out (only 3 hours after checking in) the hotel manager kept insisting we had to pay one full night even though there were many FLAWS with the room which forced us to leave. After 30 minutes of arguing we were forced to pay for our 3 hour bad experience, wasted our evening and we just flew in and were tired. We ended up checking into another hotel immediately. Will never come back again or recommend to anyone. Not worth the hassle or money saved.
Stayed 4 nights in Nov 2023
Response from Vikram Tanwar on 9 Dec 2023
Dear Ms.Safia,Thank you for comments and review of your experience at Wescott Hotel.Please accept my sincere apologies for the inconvenience experienced. As we aim to provide a comfortable and relaxing stay to our every guest, I regret to note that the certain aspects of your stay did not allow us to guarantee the satisfaction that you have expected. We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. I do hope that this will not hinder you from visiting our hotel again in the future and you will allow us the opportunity to restore your confidence in the hospitality we assure.Once again thank you for sharing your feedback and thereby giving us the chance to enhance our service quality. We look forward to the opportunity of welcoming you back again.Yours sincerely, Vikram TanwarGeneral Manager

6/10 Okay

Karan

Business traveller
Liked: Staff & service
The staff were polite and helpful. The room was mostly clean but I saw some stains on the bed. The room had a bad smell which was very off putting. There is a very loud club downstairs so there was a lot of noise.
Stayed 1 night in Nov 2023
Response from Vikram Tanwar on 30 Nov 2023
Dear Mr.Karan, Greetings!!!Thank you for sharing your appreciative feedback. It is always a pleasure to receive positive feedback and we are delighted to read your gracious compliments about the hotel along with the warm and friendly service by our team members. The entire team is also thrilled to see their service being appreciated in this forum.Your comments and suggestions regarding bad odour in the room and noise from the club are very important to us and have been shared with the concerned teams for review and consideration.We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits.Warm RegardsVikram TanwarGeneral Manager

8/10 Good

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Vikram Tanwar on 14 Nov 2023
Dear Mr.Edwards,Greetings!!!Thank you for taking the time to share your appreciation of Wescott Hotel, Dubai with the Hotels.com community. We are delighted to learn that you left with a positive impression of the hotel, facilities and its services. We are grateful for your kind words of appreciation for our hospitality. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. Your praise and recommendation of our hotel is a huge inspiration for the team. We look forward to the pleasure of welcoming you soon and thank you for your kind patronage.Warm Regards,Vikram TanwarGeneral Manager

8/10 Good

Tatenda

Business traveller
Liked: Property conditions & facilities, room comfort
On one of the days my room was not even cleaned, no linen change and it took very long to get the room service assistance.
Stayed 6 nights in Sep 2023
Response from Vikram Tanwar on 23 Sept 2023
Dear Mr.Tatenda,Kindly accept our apology for the dissatisfaction and inconvenience caused to you.We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. Much as we strive to serve our valued customers with highest and consistent standards of service, we regret that we have not been able to measure up to your expectations this time. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception. Feedback is an essential tool that we use in our business to ensure that we constantly monitor and align our operations to the expectations of our valued guests.We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.Yours sincerelyVikram TanwarGeneral Manager

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, property conditions & facilities
Best area to stay in Near to everything
Stayed 2 nights in Aug 2023
Response from Vikram Tanwar on 4 Sept 2023
Dear Mr.Abdalla,Greetings!!!Thank you for taking the time to share your experience on Expedia.We are happy to know that you found our location convenient and enjoyed our hospitality and services.We greatly value your patronage and look forward to welcoming you back to Wescott Hotel, Dubai in the not too distant future.Warm Regards,Vikram TanwarGeneral Manager

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect staff is very helpful and friendly hotel is extremely clean and nice
Stayed 5 nights in Aug 2023
Response from Vikram Tanwar on 31 Aug 2023
Dear Mr.Abdalla, Greetings!!!Thank you for staying with us and for sharing your feedback on Expedia. We truly appreciate your compliments.We are very grateful for your kind words of praise for our location and service. All of us at Wescott Hotel, Dubai believes in creating memorable experiences for our guests. Thus, it gives us great joy in receiving such an endearing review.We look forward to your continued patronage and support. Warm regards,Vikram TanwarGeneral Manager

10/10 Excellent

Abdalla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a greet experience, the hotel is in an amazing location, cross Emirates bus station is less than 50 meters from the hotel, Metro station is less than 100 meters, Mall is less than 100 meters, corniche and Marine transport station is 5 minutes, a Museum is less than 100 meters. Staff are friendly, hotel and rooms are extremely clean. My only note is that the bed is a little bit shote if you are more than 1.8 meter in hight Generally, I loved it!!
Stayed 7 nights in Aug 2023
Response from Vikram Tanwar on 26 Aug 2023
Dear Mr.Abdalla, Greetings!! Thank you for your kind words, we are flattered to receive such compliments from you. We are always committed to providing quality experiences for our guests and are delighted to hear about the neat and clean rooms and the warm services delivered by the team. We'll be sure to pass on your compliments to them Thank you once again for your warm comments, and we hope to welcome you back soon. Best Regards Vikram TanwarGeneral Manager

10/10 Excellent

CHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly, and rooms are tidy. It is worth of this price.
Stayed 2 nights in Aug 2023
Response from Vikram Tanwar on 21 Aug 2023
Dear Valued Guest,Thank you for sharing your valuable feedback on Expedia.It was a privilege to have you stay with us at the Wescott Hotel, Dubai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests.I shall certainly share your words of recognition with my team members here.We value your patronage and look forward to welcoming you back at the Wescott Hotel, Dubai. Warm Regards,Vikram TanwarGeneral Manager

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Vikram Tanwar on 19 Aug 2023
Dear Mr.Ali,Thank you so much for the feedback. Needless to say we are disappointed with the service comments as we could have done better.Its unfortunate and please accept my apologies on behalf of the team.We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.Warm regardsVikram TanwarGeneral Manager

4/10 Poor

Ronald

Disliked: Cleanliness
I booked a non smoking room but my room smelled like someone just smoked in there before i went in. The check in was slow and the elevators aren't air conditioned. The staff was very polite and helpful and i appreciate that. The room was clean and tidy. I was disappointed however by the dirty windows. I paid for the view but the windows were so dirty that I could not see anything
Stayed 1 night in Jul 2023
Response from Vikram Tanwar on 2 Aug 2023
Dear Mr.Ronald,Greetings!!!Thank you for sharing your feedback.While I am happy to note that you appreciated our friendly team members and the hotel services, I regret to learn that you were inconvenienced with regard to certain aspects of your stay.Please accept my heartfelt apologies for the inconvenience caused to you due to the smoke smell in the room. Your feedback has been shared with our Housekeeping team for a review of our operating procedures and immediate corrective action thereof. We trust that you will treat this incident as an aberration and afford us another opportunity to be of service.Warm Regards,Vikram TanwarGeneral Manager

10/10 Excellent

mohid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeeee stay
Weather was amazing metro station was a stone throw away hotel staff where great all shops/cafe where all near by highly recommended hotel
Stayed 16 nights in Jul 2023
Response from Vikram Tanwar on 22 Jul 2023
Dear Mr.MohidGreetings!!!Thank you for taking the time to share your experience on Hotels.com.We are happy to know that you found our location convenient and enjoyed our hospitality and services.We greatly value your patronage and look forward to welcoming you back to Wescott Hotel, Dubai in the not too distant future.Warm Regards,Vikram TanwarGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Vikram Tanwar on 26 Jun 2023
Dear Valued Reviewer,Greetings!!!Thank you for taking the time to share your appreciation of Wescott Hotel, Dubai with the Hotels.com community. We are delighted to learn that you left with a positive impression of the hotel, facilities and its services. We are grateful for your kind words of appreciation for our hospitality. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. Your praise and recommendation of our hotel is a huge inspiration for the team. We look forward to the pleasure of welcoming you soon and thank you for your kind patronage.Regards,Vikram TanwarGeneral Manager

10/10 Excellent

Joseph

Stayed 1 night in Apr 2023
Response from Vikram Tanwar on 22 May 2023
Dear Mr.Joseph, Greetings from Wescott Hotel !!! We would like to thank you for choosing our hotel as your accommodation choice and for taking the time to share your appreciation with us. Your heart-warming praise and words of appreciation for our product and hospitality has been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a great experience, and I am happy that we were able to deliver this to you We look forward to welcoming you back for another great experience. Warm regards, Vikram TanwarGeneral Manager

10/10 Excellent

Nyasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Vikram Tanwar on 2 Jun 2023
Dear Ms.Nyasha,Greetings!!Thank you for a wonderful review on Expedia.com.I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery.Thank you once again for your compliments and we look forward to the pleasure of welcoming you back soon for another memorable visit.Warm regards,Vikram TanwarGeneral Manager

10/10 Excellent

Nooh

Stayed 1 night in Apr 2023
Response from Vikram Tanwar on 2 May 2023
Dear Mr.Al Rawahi,Thank you for sharing your valuable feedback on Hotels.com.It was a privilege to have you stay with us at the Wescott Hotel, Dubai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests.I shall certainly share your words of recognition with my team members here.We value your patronage and look forward to welcoming you back at the Wescott Hotel, Dubai. Regards,Vikram TanwarGeneral Manager

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not reccomment
Arrived at the hotel to a room with dirty sheets. Asked for them to be changed which they were, with more dirty sheets. Hairs & stains on the bed sheets. Location is not ideal. Staff at reception are not helpful
Stayed 3 nights in Apr 2023
Response from Vikram Tanwar on 26 Apr 2023
Dear Valued Guest,Thank you for comments and review of your experience at Wescott Hotel.Please accept my sincere apologies for the inconvenience experienced. As we aim to provide a comfortable and relaxing stay to our every guest, I regret to note that the room cleanliness & service did not allow us to guarantee the satisfaction that you have expected. We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. I do hope that this will not hinder you from visiting our hotel again in the future and you will allow us the opportunity to restore your confidence in the hospitality we assure.Once again thank you for sharing your feedback and thereby giving us the chance to enhance our service quality. We look forward to the opportunity of welcoming you back again.Warm Regards Vikram TanwarGeneral Manager

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Value for money, but not the cleanest
The location is in the centre, so its very busy streets all the way around. The cleanness of the hotel was not the best, upon check in, I found hair on the bathroom floor and overall bed condition was not the cleanest.
Stayed 9 nights in Mar 2023
Response from Vikram Tanwar on 11 Apr 2023
Dear Valued Reviewer,Warm Greetings!!!Thank you for taking the time to share your experience on Hotels.com following your recent stay with us.We were pleased to learn that you found the location convenient and accommodation good and value for money. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery.With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action.Thank you once again for your compliments and we look forward to the pleasure of welcoming you back soon for another memorable visit.Best Regards,Vikram TanwarGeneral Manager

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to the bus depot and train station and plenty of restaurants close by
Stayed 4 nights in Mar 2023
Response from Vikram Tanwar on 7 Apr 2023
Dear Mr.Bryan,Greetings!!!Thank you for taking the time to share your experience on Orbitz..We are happy to know that you found our location convenient and enjoyed our hospitality and services.We greatly value your patronage and look forward to welcoming you back to Wescott Hotel, Dubai in the not too distant future.Warm Regards,Vikram TanwarGeneral Manager

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, rooms very small but well clean, proximity and location is excellent, just 5 a minute's walking distance to to City centre mall, Metro station, the spicy souq or the creek abra boats duck
Stayed 8 nights in Mar 2023
Response from Vikram Tanwar on 27 Mar 2023
Dear Mr.Stephen,Greetings!!!Thank you very much for posting your views about your experience at Wescott Hotel, Dubai.We are happy to know that you found our location convenient and enjoyed our hospitality and services.It is a delight to note your compliments for our product, facilities and on our hospitality. Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel.We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you.The team and I look forward to your continued visits. Warm Regards,Vikram TanwarGeneral Manager

6/10 Okay

Shahid

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Mar 2023
Response from Vikram Tanwar on 27 Mar 2023
Dear Mr.Shahid,Greetings!!Thank you for a wonderful review on Hotels.com.I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery.Thank you once again for your compliments and we look forward to the pleasure of welcoming you back soon for another memorable visit.Warm regards,Vikram TanwarGeneral Manager

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Mar 2023
Response from Vikram Tanwar on 24 Mar 2023
Dear Valued Guest, Thank you for taking the time to provide your feedback of your recent stay. On behalf of the entire team, I would like to apologize that your experience was not up to your expectations. We try very hard to ensure that all our guests are looked after and leave our hotel with pleasant and good memories. We appreciate your valuable feedback as it would go a long way to help us improve our services. Once again, our sincere apologies and hope that this will not hinder you from visiting our hotel in the future and you will allow us the opportunity to restore your confidence in the hospitality we assure.We look forward to the opportunity of welcoming you back again.Yours sincerely,Vikram TanwarGeneral Manager

8/10 Good

Vinay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Vikram Tanwar on 24 Mar 2023
Dear Mr.Vinay,Greetings!!!Thank you for taking the time to share your appreciation of Wescott Hotel, Dubai with the Hotels.com community. We are delighted to learn that you left with a positive impression of the hotel, facilities and its services. We are grateful for your kind words of appreciation for our hospitality. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. Your praise and recommendation of our hotel is a huge inspiration for the team. We look forward to the pleasure of welcoming you soon and thank you for your kind patronage.Warm Regards,Vikram TanwarGeneral Manager

8/10 Good

Abdul Mohamed

Stayed 3 nights in Mar 2023
Response from Vikram Tanwar on 24 Mar 2023
Dear Mr.Mohamed,Greetings!!!Thank you for taking your precious time to write and share your experience with us on Hotels.com. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our associates, services and facilities are thoroughly appreciated. I will be sharing your feedback with our team members who will be delighted to be recognized and acknowledged in such a courteous manner.It is our privilege to be of service to you and we are looking forward to welcoming you back to Wescott Hotel, Dubai in the future. Warm Regards,Vikram TanwarGeneral Manager

10/10 Excellent

Jayakar

Liked: Cleanliness, staff & service
Super good
Stayed 1 night in Mar 2023
Response from Vikram Tanwar on 21 Mar 2023
Dear Mr.Jayakar,Thank you for sharing your experience at Wescott Hotel and we are glad to learn that you are happy with the overall services of our hotel. I hope that you can visit us again soon.We look forward to welcoming you back again.Warm Regards, Vikram TanwarGeneral Manager

10/10 Excellent

Dongjoon

Stayed 1 night in Mar 2023
Response from Vikram Tanwar on 21 Mar 2023
Dear Mr.Dongjoon, Greetings!! It was a delight to have you stay with us. We highly appreciate the feedback you have given about your experience with us. Thank you so much for your positive comments regarding our rooms, culinary offerings and most importantly our services. Wescott Hotel experience is all about people working together to create beautiful memories for all our guests and I am delighted to note that we were able to serve you well. The team and I are grateful for the opportunity to have been of service to you and we look forward to welcoming you back..Warm regards,Vikram TanwarGeneral Manager

8/10 Good

Firas

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The location is perfect, metro and bus station near by.
Stayed 4 nights in Mar 2023
Response from Vikram Tanwar on 13 Mar 2023
Dear Mr.Firas,Greetings!!!Thank you for taking the time to share your experience on Expedia.com.We are happy to know that you found our location convenient and enjoyed our hospitality and services.We greatly value your patronage and look forward to welcoming you back to Wescott Hotel, Dubai in the not too distant future.Warm Regards,Vikram TanwarGeneral Manager

4/10 Poor

Arshdeep

Stayed 2 nights in Feb 2023
Response from Vikram Tanwar on 7 Apr 2023
Dear Mr.Arshdeep,Greetings from Wescott Hotel Dubai!!! Thank you for sharing your valuable feedback and it is most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies.It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services.We remain at your service and look forward to welcome you back at Wescott Hotel, Dubai. Warm RegardsVikram TanwarGeneral Manager

2/10 Terrible

Mumtaz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Mar 2023
Response from Vikram Tanwar on 13 Mar 2023
Dear Ms.Mumtaz,Greetings!!!Thank you for taking the time to share your appreciation of Wescott Hotel, Dubai with the Expedia.com community. We are delighted to learn that you left with a positive impression of the hotel, facilities and its services. We are grateful for your kind words of appreciation for our hospitality. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. Your praise and recommendation of our hotel is a huge inspiration for the team. We look forward to the pleasure of welcoming you soon and thank you for your kind patronage.Regards,Vikram TanwarGeneral Manager

8/10 Good

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Breakfast should be improved slightly
Stayed 1 night in Mar 2023
Response from Vikram Tanwar on 9 Mar 2023
Dear Mr.Halim,Thank you for taking time and posting a review of our hotel.It is a privilege to have you stay with us at Wescott Hotel, Dubai...We are glad to learn that you are happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.We would certainly make the necessary amendments in this respective area so as to let our valued customers have a pleasant experience always and maintain confidence in the services of our hotel.We look forward to welcome you back on your next visit.Warm RegardsVikram TanwarGeneral Manager

10/10 Excellent

Manish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utterly pleased 😀
Highly professional staff. Nothing missed. Near Metro. Clean, clean and very clean 🙂🙂🙂
Stayed 16 nights in Feb 2023
Response from Vikram Tanwar on 1 Mar 2023
Dear Mr.Manish,Greetings!!!Thank you for taking the time to share your appreciation of Wescott Hotel, Dubai with the Hotels.com community. We are delighted to learn that you left with a positive impression of the hotel, facilities and its services. We are grateful for your kind words of appreciation for our hospitality. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. Your praise and recommendation of our hotel is a huge inspiration for the team. We look forward to the pleasure of welcoming you soon and thank you for your kind patronage.Warrm Regards,Vikram TanwarGeneral Manager

6/10 Okay

Khalid

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
There are two bad points: 1/ The cleaning service is slow and they didn't finish cleaning early. 2/ The food is repeated every day and the restaurant is crowded. And food ends from time to time and must be patient and wait for more.
Stayed 8 nights in Feb 2023
Response from Vikram Tanwar on 1 Mar 2023
Dear Mr.Khalid,Thank you for taking time and posting a review of our hotel.It is a privilege to have you stay with us at Wescott Hotel, Dubai...We are glad to learn that you are happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.We would certainly make the necessary amendments in this respective area so as to let our valued customers have a pleasant experience always and maintain confidence in the services of our hotel.We look forward to welcome you back on your next visit.Warm RegardsVikram TanwarGeneral Manager

2/10 Terrible

Rifaat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Vikram Tanwar on 27 Feb 2023
Dear Mr.Rifaat,Greetings!!!We would like to take this opportunity to thank you for leaving us very valuable feedback on your experience with Wescott Hotel. It is most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies.It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services.We remain at your service and look forward to welcome you back at Wescott Hotel, Dubai. Warm Regards,Vikram TanwarGeneral Manager

4/10 Poor

heuda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy with the tiles on the alleyway. Even if i asked for a quiet room and got a bad view i thought at least i can sleep well. But the guests are too noisy and the lack of carpets make it so loud.and the last couple of days smoking in my floor.
Stayed 7 nights in Feb 2023
Response from Vikram Tanwar on 27 Feb 2023
Dear Ms.Heuda,Greetings!!!We would like to take this opportunity to thank you for leaving us very valuable feedback on your experience with Wescott Hotel. It is most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies.It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services.We remain at your service and look forward to welcome you back at Wescott Hotel, Dubai. Warm Regards,Vikram TanwarGeneral Manager

6/10 Okay

Ruben

Business traveller
Liked: Cleanliness, property conditions & facilities
An average hotel not worth visiting again
The property is new. Only 3 months old. But the lobby is a joke. It’s like an apartment building that was converted to a hotel. The staff for check In is limited and hence it was a real delay. The small lobby is really crowded due to the limited space and if covid spreads again, that lobby can be a super spreader since it’s impossible to social distance. I doubt I’ll be visiting again unless it’s the last property available. But access to metro and basic cheap shopping and food is available around due to the locality. Expect some unfriendly people around.
Stayed 3 nights in Feb 2023
Response from Vikram Tanwar on 27 Feb 2023
Dear Valued Guest,Greetings!!!We would like to take this opportunity to thank you for leaving us very valuable feedback on your experience with Wescott Hotel. It is most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies.It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services.We remain at your service and look forward to welcome you back at Wescott Hotel, Dubai. Warm Regards,Vikram TanwarGeneral Manager

6/10 Okay

Lalia

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2023
Response from Vikram Tanwar on 23 Feb 2023
Dear Ms.Laila,Greetings!!!Thank you for the appreciative comments about your experience at our hotel. I am glad that you had a comfortable stay and left with a positive impression of our product and services. We are grateful for your support and trust you will continue to provide us more opportunities to be of service.Warm regards,Vikram TanwarGeneral Manager

10/10 Excellent

Hikimat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Feb 2023
Response from Vikram Tanwar on 23 Feb 2023
Dear Mr.Hikimat, Greetings from Wescott Hotel !!! We would like to thank you for choosing our hotel as your accommodation choice and for taking the time to share your appreciation with us. Your heart-warming praise and words of appreciation for our product and hospitality has been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a great experience, and I am happy that we were able to deliver this to you We look forward to welcoming you back for another great experience. Warm regards, Vikram TanwarGeneral Manager

6/10 Okay

Zahoor

Liked: Cleanliness
Disliked: Room comfort
Crowded inside and out
Newer building but poorly maintained rooms and not well cleaned. Reception was crowded and checkin took 30 minutes. Booked Sea view room which was misleading as it had view of buildings with some Dubai Abra view in horizon. No onsite parking and even paid parking was hard to find due to its location within meena bazar.
Stayed 5 nights in Jan 2023
Response from Vikram Tanwar on 23 Feb 2023
Dear Mr.Zahoor,Thank you for taking the time to provide your feedback of your recent stay. On behalf of the entire team I would like to apologize that your experience was not up to your expectations. At Wescott Hotel, we are committed to and do try very hard to provide a delightful experience for each and every of our guests. As such, this issue has been addressed and shared with our team for immediate improvement to prevent a recurrence. The comfort and satisfaction of our guests is our top priority and I sincerely apologize for your experienceOnce again, thank you for sharing your valuable comments and I hope that you will trust in our commitment to continually strive to improve on delivering the highest levels of service and hospitality.We look forward to welcome you back on your next visit.Warm Regards,Vikram TanwarGeneral Manager

8/10 Good

mohid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location plenty to do around hotel
Stayed 2 nights in Feb 2023
Response from Vikram Tanwar on 23 Feb 2023
Dear Mr.Mohid,Warm Greetings!!!Thank you for taking the time to share your experience on Hotels.com following your recent stay with us.We were pleased to learn that you found the location convenient and accommodation good and value for money. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery.Thank you once again for your compliments and we look forward to the pleasure of welcoming you back soon for another memorable visit..Best Regards,Vikram TanwarGeneral Manager

8/10 Good

Titian

Stayed 3 nights in Feb 2023
Response from Vikram Tanwar on 14 Feb 2023
Dear Mr.Titian,Greetings!!!Thank you for taking the time to share your appreciation of Wescott Hotel, Dubai with the Hotels.com community. We are delighted to learn that you left with a positive impression of the hotel, facilities and its services. We are grateful for your kind words of appreciation for our hospitality. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. Your praise and recommendation of our hotel is a huge inspiration for the team. We look forward to the pleasure of welcoming you soon and thank you for your kind patronage.Regards,Vikram TanwarGeneral Manager

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Vikram Tanwar on 11 Feb 2023
Dear Valued Reviewer, Thank you for taking the time to provide your feedback of your recent stay. On behalf of the entire team I would like to apologize that your experience was not up to your expectations. We try very hard to ensure that all our guests are looked after and leave our hotel with pleasant and good memories. Once again, our sincere apologies and hope that this will not hinder you from visiting our hotel in the future and you will allow us the opportunity to restore your confidence in the hospitality we assure.We look forward to the opportunity of welcoming you back again.Warm Regards,Vikram TanwarGeneral Manager

10/10 Excellent

Talal

Stayed 3 nights in Feb 2023

4/10 Poor

Pradeep

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2023
Response from Vikram Tanwar on 8 Feb 2023
Dear Mr.Pradeep,Kindly accept our apology for the dissatisfaction and inconvenience caused to you.we regret that we have not been able to measure up to your expectations this time. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception. Feedback is an essential tool that we use in our business to ensure that we constantly monitor and align our operations to the expectations of our valued guests.We would certainly make the necessary amendments in this respective area so as to let our valued customers have a pleasant experience always and maintain confidence in the services of our hotel.We look forward to welcome you back on your next visit.Warm RegardsVikram TanwarGeneral Manager

6/10 Okay

Rita

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was good in general, however, the staff at the receiption were not as helpful as they should be, moreover , i was trying to contact the hotel for many times to check early check in availability but no one answered my several calls so I thought the booking was fake and there is no hotel at all. The location was very good, so close to heritage city and the creek
Stayed 1 night in Jan 2023
Response from Vikram Tanwar on 6 Feb 2023
Dear Ms.Rita,Greetings!We deeply regret to know that you have had a less than satisfactory stay here with us and, you did not experience exemplary hospitality at Wescott Hotel.At Wescott Hotel, we are committed to and do try very hard to provide a delightful experience for each and every of our guests. As such, this issue has been addressed and shared with our team for immediate improvement to prevent a recurrence. The comfort and satisfaction of our guests is our top priority and I sincerely apologize for your experienceOnce again, thank you for sharing your valuable comments and I hope that you will trust in our commitment to continually strive to improve on delivering the highest levels of service and hospitality.Warm Regards,Vikram TanwarGeneral Manager

10/10 Excellent

abubakr

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new, close to metro and bus stations
Stayed 6 nights in Jan 2023
Response from Vikram Tanwar on 6 Feb 2023
Dear Mr.Ahmed,Greetings!!!Thank you very much for posting your views about your experience at Wescott Hotel, Dubai.We are happy to know that you found our location convenient and enjoyed our hospitality and services.We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you.The team and I look forward to your continued visits. Warm Regards,Vikram TanwarGeneral Manager

10/10 Excellent

Viksing

Stayed 4 nights in Jan 2023

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Vikram Tanwar on 3 Feb 2023
Dear Mr.Ahmad, Greetings from Wescott Hotel !!! We would like to thank you for choosing our hotel as your accommodation choice and for taking the time to share your appreciation with us. Your heart-warming praise and words of appreciation for our product and hospitality has been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a great experience, and I am happy that we were able to deliver this to you We look forward to welcoming you back for another great experience. Warm regards, Vikram TanwarGeneral Manager

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel with great location , very clean and staff so friendly , the view from room very nice just the lobby little bit small otherwise everything amazing.
Stayed 5 nights in Jan 2023
Response from Vikram Tanwar on 3 Feb 2023
Dear Mr.Omar,Greetings!!!Thank you for your review on Hotels.com.It is a delight to note your compliments for our product, facilities and on our hospitality. Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel.We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you.The team and I look forward to your continued visits. Warm RegardsVikram TanwarGeneral Manager