Check in was a little tough. We were transferring from a cruise and our guide called to ensure we could store our luggage. It was confirmed we could store luggage “at reception” until the unit was ready. They neglected to tell us that reception was in another building that was a 15 minute uber ride away so we showed up and had no where to put our things and had to order another transfer.Additionally, the space was mostly clean but had not been dusted at all. You must take out your own trash before checkout. The space is super nice, updated and very modern with everything you need. However, there is no dryer so clothes needed to be air dried. Not great if you have a lot of stuff and little time. Beds are good, but pillows are VERY firm so be prepared if you prefer something soft. The view of the port and bridge is beautiful!