Garden

Reviews of Balch Hotel

3 out of 5
Balch Hotel
40 South Heimrich, Dufur, OR

Reviews

9.6

Exceptional

Rating 10 - Excellent. 136 out of 161 reviews" "
Rating 8 - Good. 18 out of 161 reviews" "
Rating 6 - Okay. 6 out of 161 reviews" "
Rating 4 - Poor. 1 out of 161 reviews" "
Rating 2 - Terrible. 0 out of 161 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique historical hotel. Very comfortable. Hope to come back again! Staff was above and beyond the call of duty.
Stayed 1 night in May 2024
Response from Josiah on 21 May 2024
Thanks so much Jonathan. We are so proud to be able to offer wonderful experiences; our staff is amazing!

10/10 Excellent

Robert

Liked: Amenities
These are the nicest and most accommodating folks I've met. Thanks!!
Stayed 1 night in May 2024
Response from Josiah on 2 May 2024
Thank you Robert! We appreciate the kind words.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Josiah on 2 May 2024
Thanks!

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it
Stayed 1 night in Apr 2024
Response from Josiah on 2 May 2024
Thanks Ron.

10/10 Excellent

PEGGY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
Stayed 1 night in Feb 2024
Response from Josiah on 9 Feb 2024
Thank you for the review Peggy. It was a delight to host you and we hope to see you again!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always it's an absolute pleasure to stay here. quiet, romantic. No television beautiful furnishings and a top notch staff who bend over backwards to make your stay a memorable one
Stayed 1 night in Dec 2023
Response from Josiah on 9 Feb 2024
We really appreciate your kind words Daniel. Our staff is amazing and we all love to serve.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Josiah on 19 Nov 2023
Thanks Alex! We are glad you enjoyed.

10/10 Excellent

MIESJE

Stayed 3 nights in Nov 2023

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2023
Response from Josiah on 19 Nov 2023
We appreciate it Kimberly. Thank you!

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Josiah on 19 Nov 2023
Thanks!

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekte Unterkunft
Die Leute waren sehr freundlich, die Zimmer waren perfekt eingerichtet, wie das ganze Haus. Wie im Stil der 1907 Jahre. Frühstück war mit Liebe gemacht und lecker.Super Blick auf den Mount Hood hat man auch. Wir haben gleich einen Tag verlängert.
Stayed 1 night in Sep 2023
Response from Josiah on 20 Sept 2023
Sehr geehrte Marco,vielen Dank für Ihre Bewertung! Es war mir eine große Freude, Sie als Gäste zu haben. Ich freue mich sehr, dass Sie sich bei mir wohlgefühlt haben und dass Ihnen die Unterkunft, das Frühstück und die Aussicht auf den Mount Hood gefallen haben.Es ist mir immer ein besonderes Anliegen, meinen Gästen einen unvergesslichen Aufenthalt zu bieten. Ich bin froh, dass ich Ihnen dies ermöglichen konnte und dass Sie sich dazu entschieden haben, Ihren Aufenthalt zu verlängern.Ich hoffe, dass Sie mich bald wieder besuchen werden. Bis dahin wünsche ich Ihnen alles Gute!Mit freundlichen Grüßen,

10/10 Excellent

dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at the Balch.... super friendly staff,super quiet and lovely grounds!! Want a relaxing time? This is the place to visit! Hotel is filled with antiques and furniture... our continental breakfast box had yogurt, granola, hard boiled egg, muffin and fresh nectarine slices! Looking forward to coming back, hopefully for more than one nite!!
Stayed 1 night in Sep 2023
Response from Josiah on 6 Sept 2023
Thank so much Dan. We appreciate your kind review.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and a beautiful property. Great place to get away from it all.
Stayed 2 nights in Sep 2023
Response from Josiah on 4 Sept 2023
Thank you James! Hope to see you again.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a charming place and a great location to explore the Gorge and see the wonderful Dalles.
Stayed 1 night in Aug 2023
Response from Josiah on 4 Sept 2023
Wow KAren, you nailed it. There is so much to do in the area. We appreciate the review.

10/10 Excellent

Paula, Gresham

Liked: Cleanliness, staff & service, property conditions & facilities
a wonderful place to stay! highly recommend it♥️
Stayed 1 night in Aug 2023
Response from Josiah on 25 Aug 2023
Thank you Paula, we appreciate the review.

10/10 Excellent

Brian, Dyer

Charming. Old school. Lovely. Close-knit but welcoming town.
Stayed 1 night in Aug 2023
Response from Josiah on 21 Aug 2023
Thanks Brian, we are so happy that you enjoyed all we offer.

10/10 Excellent

Wendy

Stayed 2 nights in Aug 2023
Response from Josiah on 15 Aug 2023
Thank you!

10/10 Excellent

Greg

Stayed 1 night in Jul 2023
Response from Josiah on 15 Aug 2023
Thanks!

8/10 Good

Faun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely restored historical property. Lovely, rural town. Unfortunately, not the right night for great food (chef out) nor the right morning for quiet (car rally in town). Still, highly recommended!
Stayed 1 night in May 2023
Response from Josiah on 12 Jun 2023
Thank you for your review! We're glad you appreciated our historical property and the charm of our rural town. We apologize for the inconvenience of not having our chef available on the night of your stay and the unexpected car rally in town that disrupted the morning tranquility.

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in May 2023
Response from Josiah on 12 Jun 2023
Thank you John

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in May 2023
Response from Josiah on 12 Jun 2023
Thanks!

10/10 Excellent

Merle Leon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a treat to stay here. Historic, quaint and wonderful!
Stayed 1 night in May 2023
Response from Josiah on 15 May 2023
Thanks so much Merle, we appreciate it.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Josiah on 15 May 2023
Thanks!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff genuinely friendly and hospitable. So many nice touches that make the stay relaxing and comfortable.
Stayed 1 night in May 2023
Response from Josiah on 15 May 2023
Our staff appreciates the kindness.

10/10 Excellent

Uriah

Stayed 1 night in May 2023
Response from Josiah on 12 Jun 2023
We appreciate it

10/10 Excellent

lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional in every way. What a pleasant surprise in the middle of nowhere. Loved the stay and the food was beautiful as well!
Stayed 1 night in Apr 2023
Response from Josiah on 15 May 2023
Thank you Lei. We love surprising folks with our hospitality.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique historical property that has been restored to nearly original condition only with modern upgrades. The staff were friendly and accommodating and the food was good. If you are looking for a beautiful and restful place to get away, the Balch Hotel is it!
Stayed 1 night in Mar 2023
Response from Josiah on 29 Mar 2023
Thank you so much Susan. It was a treat to meet you.

10/10 Excellent

Amanda

Stayed 1 night in Nov 2022

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Halloween deecorations and a beautiful old hotel!
Stayed 1 night in Oct 2022
Response from Josiah on 27 Dec 2022
Thanks!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything with our stay was very nice, we enjoyed the cozy old hotel atmosphere. The room was nice and the bed was comfortable. The lady at the desk was pleasant and told us of everything available in Dufer and surrounding towns. The only disappointment was the breakfast or the lack there of.
Stayed 1 night in Sep 2022
Response from Josiah on 1 Oct 2022
Thanks for your review Michael. I am so sorry that you missed our breakfast. We serve a complimentary breakfast from 8:30 a.m. to 10 a.m. every day. I apologize if that did not fit in with your travel schedule

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely setting, well appointed rooms, helpful and friendly staff. Really thoughtful touches to make the stay enjoyable. Breakfast provided was just right.
Stayed 2 nights in Aug 2022
Response from Josiah on 1 Oct 2022
Thank you Ingrid, we are so glad you enjoyed.

10/10 Excellent

john

Stayed 1 night in Aug 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Josiah on 1 Oct 2022
Thanks!

4/10 Poor

daniel l

Liked: Cleanliness, staff & service
No tv have to share bath room with other guest.no ac room was quire warm.
Stayed 1 night in Jul 2022
Response from Josiah on 18 Jul 2022
Daniel, I am so sorry that we didn't meet your expectations. Many guests tell us that part of the charm is the fact that we have no TV's; it helps keep the peaceful, historic felling to the hotel. Regarding the shared bathroom, you booked a room described as "Traditional Room, 1 Queen Bed, Shared Bathroom." Please let us know if there might be some way we could more clearly described the situation? Yes, our Traditional rooms do not have air-conditioning. The evenings here in Dufur do cool down into the 50's most nights and we provide screens for the windows and fans. My wife and I lived in the room that you stayed in for several years and seldom found it uncomfortable. I understand that our accommodations are not for everyone, I am sorry that we didn't communicate to you, more clearly, the unusual features of our property.

10/10 Excellent

JOAN K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big bathtub
Stayed 1 night in Jul 2022
Response from Josiah on 5 Jul 2022
Thanks Joan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Josiah on 5 Jul 2022
Thanks!

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nostalgic and cozy. Nice stay.
Stayed 1 night in Jun 2022
Response from Josiah on 5 Jul 2022
Glad you enjoyed

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Josiah on 5 Jul 2022
We appreciate the review Joshua

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful, clean, serene, relaxing, quiet. The staff was so friendly. I will defiantly be back. New favorite place by far.
Stayed 1 night in May 2022
Response from Josiah on 5 Jul 2022
So glad you enjoyed Chrisite. We look forward to seeing you again.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Josiah on 11 May 2022
Thanks Amanda!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021
Response from Josiah on 10 Dec 2021
Thanks!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

NELSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic
Stayed 1 night in Oct 2021
Response from Josiah on 16 Oct 2021
Thanks for the review

10/10 Excellent

Clark

Stayed 2 nights in Sep 2021

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Sep 2021
Response from Josiah on 22 Sept 2021
Thanks Greg! Hope you can visit again.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Josiah on 7 Aug 2021
Thanks Kathryn!

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable beds.
Stayed 1 night in Jul 2021
Response from Josiah on 2 Aug 2021
Thank you, we are glad you enjoyed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On-site food was very good with Happy Hour, dinner and cute breakfast. Little critter (unknown, but could hear it) under the bed at 5 AM.
Stayed 1 night in Jul 2021
Response from Josiah on 2 Aug 2021
Yikes, we will redouble our efforts to keep the field critters out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quite solitude for me was just what I anticipated. The staff - courteous, efficient, and a real sense of the application of kindness for all.
Stayed 1 night in Jul 2021
Response from Josiah on 27 Jul 2021
Our staff loves to hear the praise. We appreciate you sharing and staying with us.