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"Front desk said we couldn’t check in even though the reservation was under my friends name too. Also the hot tub was extremely cold and was really looking forward to the hot tub."

"Loved the Lakeview room. Very clean hotel. Comfortable lobby to enjoy the lake."

"Enjoyed our one night staycation and everything was perfect in my opinion! The room was well equipped with everything, the heater and air conditioners were great, overall nice ambiance, hot tub was clean and easy to use. Only thing I felt missing was if there were 2 robes by the tub it’d be 100% otherwise it’s 99.99% perfect! The toiletries were great quality and we added the rest and relax package for and additional $60 which came with 1 hour late checkout and it was absolutely worth it. Loved the cute little gift shop too!"

"The pool was out of commission (which we didn’t know ahead of our arrival), but the staff went over the top by letting us check in early and also opening the breakfast area a bit early so our team could eat before heading out the next morning. Very much appreciated!"

"Nice"

"I was very happy with my stay. The staff at check-in, at breakfast, and check-out were all extremely friendly, welcoming, and helpful. I will definitely stay here again."

"Clean room, pool area is awesome, very nice hot tub. Good free breakfast "

"Breakfast was good, hot tub nice."

"WiFi didn’t work our entire stay! The heat would not go above 64 degrees! We paid for full breakfast- we were denied , they stated we didn’t have the added as an extra even tho I showed screen shots of my complete booking and the 35.00 per person charge!! Not to mention room service kept disturbing us all throughout the night, accidentally 4 times came to our room and knocked on the door at 10:30/ 12:30/ 5 am WAKING UP MY SICK ONE YEAR OLD… asking if we need ice bags/towels/ and pillow cases!! Not to mention the hot tub was never available due to over crowding, and low water levels… our cards wouldn’t would in the elevator and the front desk assistant told us to TRY AGAIN.. I’m sure you are not properly doing it. Go try again and we can see what we can do!!! Ummm no can you PMEASE HELP ME.. it’s 8:30pm and I’m trying to sleep. Over all it was a horrible stay.. not to mention the WIFI NEVER WORKED! Which means no relaxation to settle down with the kiddos in the evening!! "