Full-sized fridge, microwave, stovetop, coffee/tea maker
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Reviews of Rosedale Manor

2.5 out of 5
Rosedale Manor
2520 Alexander Street, Duncan, BC

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 22 reviews" "
Rating 8 - Good. 10 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jodee

Disliked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023
Response from Myrna on 12 Jan 2024
Dear jodee you have given us no clue as to what was wrongWhat upset your stay?We can do nothing unless we know You did not phone whist you were here to let us help yoMyrna , the owner

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property manager.
Stayed 7 nights in Nov 2023
Response from myrna on 12 Jan 2024
Thank you Lindawe hope that you wil visit us again another time kind regards Myrna

4/10 Poor

Denyse

Travelled with family
The communication was really poor. We were travelling from England which has an 8 hour time difference and were unable to contact the accommodation to arrange collection of the keys 24 hours in advance as requested to do so. An email came through with these details during the night on the day we began travelling to B.C. by which time we had already booked alternative accommodation so we could be certain we would have a place to stay once we had arrived after 20 hours of travelling.
Stayed 14 nights in May 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good support from staff, central location, fair price but it is a bit dated
Stayed 7 nights in Oct 2021

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Property conditions & facilities
Great manager. Very dated property. Saggy couch and chair.
Stayed 20 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
This is an older property but my suite was spacious and spotless. Amy, the manager was gracious, professional and made sure I was comfortable and that I had what I needed. I will definately return to this property.
Stayed 9 nights in Jul 2021
Response from Myrna on 23 Aug 2021
Thank you for letting u s know that you were happy there and will return . It is always a worry that we have done things OK as people have such different expectations an dit is unpredictable unless someone like yourself takes the trouble to give us an OK nod “ so thank you again Kind regards Myrna , the owner

10/10 Excellent

Carol

Stayed 7 nights in Jul 2021
Response from Myrna on 15 Jul 2021
Thank you Carol We do appreciate comments so that we can continue to work hard to make your stay comfortable Kind regards Myrna

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 17 nights in Mar 2021

8/10 Good

Sydney, Salem, Or

Travelled with family and small children
Liked: Cleanliness, amenities
The property was a great match for our trip. It was close to Downtown Duncan and grocery/restaurants. We appreciated the kitchen and everything included in the apartment. It was quiet and felt safe. Everything was a little dated, but worked great and helped make our stay enjoyable. Thanks so much!
Stayed 8 nights in Nov 2019
Response from myrna on 4 Dec 2019
thank you Sydney I am pleased that it worked out well for you kind regards Myrna

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment style hotel clean and in Duncan.
Really appreciated the separate bedroom and kitchen with full-size fridge more like an apartment. Clean and convenient for BC Summer Games July 2018.
Stayed 3 nights in Jul 2018
Response from Louisa on 29 Jul 2018
Thank you for the positive feedback! We are glad you were comfortable and found the location convenient. Sincerely, Louisa & Tara - Management

10/10 Excellent

Shawn, Nova Scotia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean 1 bed room unit
The unit was perfectly located you can walk to everything. We found the building very quiet and comfortable, fit our needs while there very well. Would recommend to any one.
Stayed 7 nights in Jul 2018
Response from Louisa on 18 Jul 2018
Thank you so much Shawn for your wonderful review. As a small business we appreciate the positive feedback. It was a pleasure having you stay with us. Kind regards, Louisa & Tara

8/10 Good

Cheryl, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to downtown Duncan
One note of complaint: the clock on kitchen wall worked only for awhile; clock on stove didn't work at all.
Stayed 5 nights in Oct 2017
Response from Tara on 28 Oct 2017
Hello Cheryl. Thank you for staying with us and taking the time to write a review. We are very sorry that your clock stopped working; it must have been frustrating for you. If we had known during your stay we would have replaced the battery immediately. As for the stove clock it is an older model (non digital) and unfortunately is no longer working. The stove itself works great so to replace it for that one reason would not be feasible. We hope you enjoyed your stay otherwise. It was a pleasure having you! Tara & Louisa

2/10 Terrible

Jaehoon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Response from Myrna on 3 Sept 2017
Hello, Would you be able to tell us why you gave us such a low rating? We cannot rectify any issues if we don't know what happened during your stay. Thanks, Rosedale Management

10/10 Excellent

Linda, Olympia, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend on Vancouver Island
We were delighted to find this sweet place to stay. Because it is a condo, it's just like home, and has the same comforts. No hotel I've ever been in has this much comfort. We took our morning coffee out on the balcony and soaked up the sun, just listening to the birds and the morning sounds of people waking to a new day. We plan to go back to this gem in the future...note to self, check reservations!
Stayed 2 nights in Aug 2017
Response from Piper on 3 Sept 2017
Hi, Thanks for the nice review! We are currently upgrading all of our rooms to LED lighting, unfortunately your room had incandescent lighting a life expectancy is unpredictable. We were more than happy to replace them for you immediately when we realised some were out..I'm sure on your next stay things will be 'brighter" :) Sincerely, Piper & Storm Management

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
At first we were skeptical as the hallway carpets were quite warn, but when we met the managers that changed. Even though we had made a mistake on dates, they accommodated us warmly and welcomed us with a bottle of wine on the table. The suite was comfortable and well furnished and the bed was unusually comfortable. The managers were new, yet very anxious to make us comfortable. We had a very pleasant stay.
Stayed 1 night in Jul 2017
Response from Myrna on 3 Sept 2017
Thanks for staying with us - I am glad we could accommodate you for your short stay! The hallway carpets have been replaced this past week - it looks great! We quite enjoyed to chocolate covered almonds - thank you so much! Please think of us next time you are in the area :) Sincerely, Piper & Storm Management

10/10 Excellent

Bill, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Convenient, well equipped, quiet - eateries nearby: nice sushi place down the street
Stayed 1 night in Jul 2017
Response from piper on 3 Sept 2017
Hi Bill, Thank you for staying with us - I hope you had a nice visit to the island with your son :) Hope to see you again! Sincerely, Piper

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Decent place
While we were parking, somebody renting a place warned us of frequent break ins to the cars. The lady told us that it was just a hotel and nobody lived there, but it was clear that people lived in some as they told us they did and their sign said they did so I don't know why she lied to us. Other than that, it was a good stay. There is everything you would need in the kitchen and it was a good sized place. It is a walk away from the main town which was really nice.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
The good--the bed was comfortable, the kitchen was well equipped. Internet OK. Basic cable. Condo was clean and spacious. Located in town near restaurants and stores. The bad--the hallways and our room were very musty smelling. Had to keep the windows open 24/7 to bear it. Because of that we would not stay again. There was no daily housekeeping as promised on the website. Very dated decor. No front desk--had to phone someone and wait for them to arrive in order to check in.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and comfortable
Donna was very friendly and welcoming. Rose dale Manor is close to many amenities.

10/10 Excellent

Jennifer, Canmore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Home Living in Duncan
This was an awesome place to stay! We stayed for 28 days and booked again for another 28 days. In total our stay will be 56 days.

8/10 Good

Ruth, Edmonton, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
Conveniently located near shopping, leisure centre, bus transportation and highway, the Rosedale will be our choice any time we come to stay in Duncan! The on site managers were helpful, friendly and attentive, answering our many questions, and providing additional items as needed. On site and convenient coin laundry made our stay even easier. the only downside was the heat! While ceiling fans helped a great deal, no a/c meant for some difficult nights for the children (days in the upper 30's). But that is true of many places one might stay in Duncan. However even there, the on site manager made helpful suggestions that kept the unit cooler than it would have been. We will be back again and again and again and will recommend Rosedale Manor to our friends travelling to the Island!

8/10 Good

Marc, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vintage place
When you see the pictures can't believe its like that but when you see the place it's like going back to the past. The apartment is huge and very clean and the staff is awesome.
Stayed 1 night in Sep 2017
Response from Tara on 28 Oct 2017
Hi Marc. Thanks for your very nice review! Glad you enjoyed your blast from the past. :) Tara & Louisa