「I wish I have chance to visit the hotel but I didn't due to booking mistake.
The Hotels.com and hotel staff are helping me for the cancellation refund and I hope to have further progress since there is not much new so far.」
「Lovely spacious clean room, with great bath towels and toiletries. The staff are very friendly, easy to chat too and helpful.
The Full English breakfast was delicious and My Wife tried Scramble Eggs with Smoked Salmon, which She really enjoyed. Situated ideally for Chester City centre and for us a very pleasant walk to the Zoo. Highly recommended and will be back!!」
「Clean and tidy overall.
Staff are attentive and professional.
However, rooms facing the carpark were noisy overnight. I need asking for changing my room to the other side of the hotel.」
「quite noizy for the room located on the road side, even after close the window. Luckily the staff in the frant desk was very kind to exchange our room close to the less noizy corner. Otherwise this is a very good choice hotel in terms of CP value. 」