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杜藍哥市區套房假日酒店 (IHG 旗下酒店)的評價

3 out of 5
杜藍哥市區套房假日酒店 (IHG 旗下酒店)
21636 Highway 160 West, Durango, CO

評價

8.6

優異

10 分評分，優異；1001 則評價中有 521 則" "
8 分評分，不錯；1001 則評價中有 279 則" "
6 分評分，一般；1001 則評價中有 111 則" "
4 分評分，欠佳；1001 則評價中有 63 則" "
2 分評分，很差；1001 則評價中有 27 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Verdale

親子同遊
讚好：整潔度、設施服務和住宿狀況
The elevator was out the day we were checking out. There was only 1 town in the room when there was 3 people.
於 2024 年 5 月住了 1 晚
Jeff 於 2024年5月20日的回應
Thank you for your review. We have since addressed the elevator and will let the housekeeping team know about the towel shortage. We appreciate your stay with us.

8/10 不錯

Ken (Hailey)

家人同遊
讚好：設施服務
Room was great
於 2024 年 5 月住了 1 晚
Jeff 於 2024年5月20日的回應
Thank you for your review of your stay with us in Durango, CO. We appreciate your feedback.

10/10 優異

Karl

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice clean hotel, rooms are spacious and quiet.
於 2024 年 5 月住了 1 晚
Jeff 於 2024年5月20日的回應
Thank you for your review of your stay with us. We are pleased to hear you liked our rooms and look forward to greeting you on your next stay.

10/10 優異

Lauren

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean. Nice comfy beds. Definitely recommended if you're in the area.
於 2024 年 5 月住了 1 晚
Jeff 於 2024年5月14日的回應
Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to greeting you on your next visit to Durango, CO.

6/10 一般

Sarah

讚好：職員與服務
不滿：整潔度
於 2024 年 5 月住了 1 晚
Jeff 於 2024年5月15日的回應
Thank you for your review. We appreciate your feedback.

8/10 不錯

evie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Typical holiday inn, only issue was the hot water kept turning off and on as well as the water pressure.
於 2024 年 5 月住了 2 晚
Jeff 於 2024年5月14日的回應
Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to greeting you on your next visit.

6/10 一般

Robin

讚好：整潔度
We recently took a weekend vacation May 3-6 2024. The hotel itself is very lovely and clean. Grounds is really well kept. The restaurant was convenient for us, and the breakfast buffet was reasonably priced @$10. We enjoyed our room and everything the property had to offer.
於 2024 年 5 月住了 3 晚
Jeff 於 2024年5月11日的回應
Thank you for your review of your stay with us in Durango, CO. We appreciate your feedback and look forward to greeting you on your next visit.

10/10 優異

Linda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a friendly, clean conveniently located hotel.
於 2024 年 5 月住了 1 晚
Jeff 於 2024年5月8日的回應
Thank you for your feedback. We look forward to greeting you again as our guest.

8/10 不錯

Robert

於 2024 年 4 月住了 1 晚
Jeff 於 2024年5月8日的回應
Thank you for your review of your stay with us in Durango, CO. We look forward to greeting you on your next visit.

10/10 優異

Richard

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful area close to downtown
於 2024 年 5 月住了 2 晚
Jeff 於 2024年5月8日的回應
Thank you for your review, we appreciate your feedback. We look forward to greeting you as our guest on your next stay in Durango, CO.

4/10 欠佳

Marti and Neil

讚好：職員與服務
不滿：住宿狀況
The plumbing could not keep up with demand. It was admitted at the front desk.
於 2024 年 5 月住了 1 晚
Jeff 於 2024年5月8日的回應
Thank you for your review. We will be addressing your concerns with the operations team. We appreciate your business.

10/10 優異

Terri

商務旅客
This is a terrific property. Great staff.
於 2024 年 5 月住了 1 晚
Jeff 於 2024年5月4日的回應
Thank you for your review of your stay with us and that our staff was a positive part of your experience. We look forward to greeting you again on your next visit.

8/10 不錯

Ron

多人同遊
No hot water for two days. Didn’t receive good explanation for why. Got free breakfast on last da
於 2024 年 4 月住了 2 晚
Jeff 於 2024年5月4日的回應
Thank you for your review and staying with us in Durango Colorado. We hope to welcome you as our guest for your next visit.

4/10 欠佳

Neal

不滿：住宿狀況
Took eight try’s to access room. With electronic v key! Then I didn’t leave the room in fear of not regaling access to my belongings. 2. This was a ground floor room and the jock on the window didn’t work.
於 2024 年 4 月住了 1 晚

10/10 優異

Angie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Reasonably priced
於 2024 年 4 月住了 1 晚
Jeff 於 2024年4月28日的回應
Thank you for your kind review. We look forward to greeting you on your next visit to Durango, CO.

6/10 一般

James

讚好：住宿狀況
不滿：職員與服務
No hot water day or night, they charge $10 for parking; and breakfast, although good, is also $10 per person.
於 2024 年 4 月住了 1 晚
Jeff 於 2024年4月28日的回應
Sorry to hear about your trouble with the water. It will be discussed at this week's operations meeting. We appreciate your business.

8/10 不錯

Cindy

家人同遊
讚好：整潔度和住宿狀況
Property was promoted as being “Downtown Durango” but was not.
於 2024 年 4 月住了 1 晚
Jeff 於 2024年4月26日的回應
Thank you for the review of your stay with us in Durango Colorado. We look forward to greeting you again as our guest.

8/10 不錯

Ryan (Maricopa)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jeff 於 2024年4月28日的回應
Thank you for your review. We hope you enjoyed your visit to Durango, CO.

8/10 不錯

Selena

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay!
於 2024 年 4 月住了 1 晚
Jeff 於 2024年4月23日的回應
We are so glad to hear you enjoyed your stay with us. We look forward to greeting you again as our guest in Durango, Colorado.

8/10 不錯

Steven

於 2024 年 4 月住了 1 晚
Jeff 於 2024年5月13日的回應
Thank you for your review. We look forward to greeting you again as our guest.

10/10 優異

Tolanda

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jeff 於 2024年4月22日的回應
We are so glad to hear you enjoyed your stay with us. We look forward to greeting you again as our guest.

8/10 不錯

Neil

於 2024 年 4 月住了 2 晚
Jeff 於 2024年5月11日的回應
Thank you for your review of your stay with us. We look forward to greeting you again as our guest on your next visit to Durango, CO.

10/10 優異

Mary

家人同遊
Nice large rooms and excepted fogs
於 2024 年 4 月住了 1 晚
Jeff 於 2024年4月20日的回應
We are glad to hear you like our large, freshly renovated rooms. We look forward to welcoming you as our guest for your future visits.

8/10 不錯

Dorothy

讚好：住宿狀況
於 2024 年 3 月住了 2 晚
Jeff 於 2024年3月22日的回應
Thank you for your review. We hope to welcome you again as our guest.

4/10 欠佳

Michael

不滿：整潔度、職員與服務和住宿狀況
1. The property is NOT downtown nor can it be safely walked to. 2. Bathroom door loudly slams in to main door. 3. No water pressure 4. Minimal hot water 5. Could not get room to cool down, not a user issue. Stayed at 70 all night.
於 2024 年 3 月住了 1 晚

10/10 優異

Ismael

於 2024 年 3 月住了 1 晚
Jeff 於 2024年4月2日的回應
Thank you for your review. We hope to welcome you again as our guest.

10/10 優異

Heidi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and good amenities.
於 2024 年 3 月住了 1 晚
Jeff 於 2024年3月13日的回應
Thank you for your feedback. We hope to welcome you as our guest again.

10/10 優異

Don

於 2024 年 3 月住了 1 晚
Jeff 於 2024年4月20日的回應
We are pleased to see you enjoyed your stay. We look forward to greeting you our guest on your next visit.

8/10 不錯

Benjamin

讚好：職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

8/10 不錯

Beverly

讚好：整潔度
於 2024 年 2 月住了 1 晚

2/10 很差

Joseph

於 2024 年 2 月住了 1 晚

2/10 很差

Isaac

不滿：設施服務和住宿狀況
Room keys did not work the entire time we stayed, had to get new keys 6 times during a 2 day stay
於 2024 年 2 月住了 3 晚

2/10 很差

Greg

不滿：職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Debra L.

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room we had wasn’t what I expected. Didn’t have a coffee pot or nothing in the room to tell you about the restaurant or anything around. The room was next to the elevator and a little noisy. The room was clean and it was a nice room. The staff was very friendly.
於 2024 年 1 月住了 1 晚

8/10 不錯

Cory

於 2024 年 1 月住了 1 晚

8/10 不錯

Greggory

讚好：整潔度和職員與服務
於 2024 年 1 月住了 2 晚

10/10 優異

Anabel

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

8/10 不錯

Jane

於 2023 年 12 月住了 3 晚

10/10 優異

Lidia Ledezma

讚好：整潔度、職員與服務和住宿狀況
Great stay
於 2023 年 12 月住了 1 晚

10/10 優異

Jurgen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Chris

於 2024 年 1 月住了 1 晚

8/10 不錯

Naomi

於 2023 年 12 月住了 7 晚

4/10 欠佳

Terrence

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The service at this hotel was awful. The front desk staff acted inconvieneced anytime you approached the desk. While the room was clean, the general areas of the hotel were dirty - crumpled papers and debris in stairwells, and tile floors dirty. The keys worked to open the rooms maybe 40% of the time. We had to get our room key rekeyed four times during our 3 night stay. The showers NEVER got hot. Good place to stay if you only like cold showers and cold shoulders from the staff. We will not be staying here again.
於 2023 年 12 月住了 3 晚

4/10 欠佳

Lorenzo

不滿：住宿狀況
Me and my family recently stayed at the Holiday Inn for 2 nights. We arrived 45 minutes early to Durango but were told they weren’t running early so they didn’t let us check in early. When we finally were able to check in at 3:00 we went to our room and saw that the carpet by the bed had some HUGE burn marks and looked pretty worn. We let that go as we were not trying to make a big deal out of it. The second night we were there we were all in the room relaxing as a man just came in our room asking if our “TV was working”? He didn’t knock or declare who he was. I went down to the lobby to go ask if they had a maintenance man checking TV’s and they confirmed he was legit. I told them that was unprofessional and unacceptable for a man to just walk into a room without knocking not announcing himself. I have a 14 year old daughter that could have been in there by herself. The whole experience with Holiday Inn was not very pleasant.
於 2023 年 12 月住了 2 晚

6/10 一般

Socorro

於 2023 年 12 月住了 2 晚

4/10 欠佳

Erika

家人同遊
不滿：職員與服務和客房舒適度
Durango stay
Beds were very uncomfortable, breakfast and parking should be a free. Disappointing , since we have stayed at holiday inn express before and was very accommodating
於 2023 年 12 月住了 2 晚

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Durango Hotel
Best hotel in Durango! Staff is super helpful, rooms are clean and spacious. When friends/family come to Durango, this is where they stay. Burger Theory and CJ complete the package!
於 2023 年 12 月住了 3 晚

10/10 優異

Patricia

於 2023 年 12 月住了 1 晚

6/10 一般

Megan

讚好：職員與服務
Took the reservation, did not hold the reservation
We specifically booked this hotel for the jacuzzi in the room. 100% would have stayed somewhere else if we were getting a typical room. After a 9 hour drive we check in to find out they gave our room to someone else. The front desk person was apologetic, gave us a balcony room & a breakfast voucher. Unfortunately, none of that was comparable to what we booked. We were terribly disappointed. Other than that, hotel was fine. Not bad, not luxurious.
於 2023 年 12 月住了 1 晚