Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I'm not one to write negative reviews, but unfortunately others need to hear about this experience before booking a reservation.First of all the location is beautiful and the views from every window are awe inspiring. This is why we were so interested in the property. The pictures show a seemingly remote location free from the trappings of city life. This was the entire reason for our travel to the Durango area and recharge batteries after the long and difficult Pandemic quarantines.Unfortunately, the pictures do not show the highway situated very close to the house. In fact, road traffic was heard all the time. This was not a huge issue, but it was left out of the description.Additionally, there was a MAJOR construction job going on right behind the house that should have been communicated to us before booking. Woken up early every day and hearing the incessant beeping of the backing up construction equipment absolutely DESTROYED any sense of peace and calm we could experience in the house. This construction noise went from 7:00 am to after 7:00 pm every day we were there.When we spoke to the management company about it, they claimed not to know anything about the construction, yet it was a major undertaking that has been clearly staged for several weeks or even months.Also, the toilet seat in the master bathroom was broken!The frustrating part is that when we tried to address these concerns with the management company, we were blown off and in fact, they tried to charge us an extra $100.00 for a cleaning they could not produce any proof of needing to happen.All this is to say that if you spend over $5000.00 to travel somewhere for peace and calm, you would think the company would at least attempt to resolve problems rather than deflect and assume no responsibilityIf you are looking to plan a trip to this location . . . BUYER BEWARE!