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关于杜兰特套房旅馆的点评

3 out of 5
杜兰特套房旅馆
3199 Shamrock Ln, Durant, OK

点评

8.2

很好

10 分 - 超赞。265 条好评，共有 537 条点评" "
8 分 - 还可以。159 条好评，共有 537 条点评" "
6 分 - 一般。51 条好评，共有 537 条点评" "
4 分 - 很差。32 条好评，共有 537 条点评" "
2 分 - 糟糕。30 条好评，共有 537 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

7.8/10

服务设施

8.2/10

住宿条件和设施

点评

8/10 还可以

Bee，Dallas

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to where we were going,Quiet place to stay close to food
2019 年 7 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean room, comfortable bed. Very nice facility.
2020 年 3 月入住 1 晚

6/10 一般

Sonya

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Bed was comfy, nice staff. But the sick was dirty due to the water coming back up the drain, and the air conditioning unit in the room didn’t work at all.
2020 年 2 月入住 1 晚

10/10 超赞

Sarah

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
EVERYTHING WAS GREAT JUST TOOK FOREVER TO CHECK IN. STAFF WAS NICE, HOTEL WAS CLEAN, AND THE BREAKFAST WAS SUPER GOOD!
2020 年 2 月入住 1 晚

10/10 超赞

Warren，Dallas

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place. Not all the jets worked in the hot tub in my room. Breakfast was boring and bland foods. None the less still a nice place, i would go back
2020 年 2 月入住 1 晚

2/10 糟糕

真实旅客

团体旅客
I was very upset the room I booked 6/19 6 months ago was given to someone else. They overbooked 9 rooms. I called at 3pm to confirm room and arrived at 5 and was told my room was in Atoka, Ok 34 miles away. Very disappointed ☹️. We had a 8 pm concert so had to change in their bathroom.
2020 年 1 月入住 1 晚

10/10 超赞

真实旅客

满意：员工和服务，清洁度
Hampton properties are alway very clean friendly and I love the bedding
2020 年 1 月入住 1 晚

6/10 一般

Shelby，Grapevine

与配偶出行
满意：服务设施，员工和服务
It was close to Choctaw. The pillows were horrible, flat no stuffing. Manger was so polite and upbeat, loved her ability to handle alot of folks checking in at once.
2020 年 1 月入住 1 晚

10/10 超赞

LINDA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚

10/10 超赞

Karen

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great! Friendly, helpful staff
2019 年 12 月入住 1 晚

4/10 很差

真实旅客

与配偶出行
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
We have stayed at Hampton Inn’s many times and this place was the worst experience we have had. Lack of towels, lack of hangers, missing hair dryer, elevators that were not working correctly, lack of hot water in shower, house keeping failed to clean our room & when front desk was notified we were told housekeeping left for day. No one offered or asked if we needed anything, such clean towels.
2020 年 1 月入住 2 晚

10/10 超赞

Marian

2020 年 1 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Ok stay , staff was just ok, they were very busy close to Choctaw casino
2020 年 1 月入住 1 晚

8/10 还可以

Stanley

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 2 晚

10/10 超赞

Twinkie，Longview Tx

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Every thing was nice even the breakfast you can make your own smoothie which my daughter loved. And the shuttle was nice runs 24 hrs so you go to the casino anytime. The front desk was excellent she would ask is there any thing you need.
2020 年 1 月入住 2 晚

10/10 超赞

Tye

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay!!
My sister and I had to make this trip to our uncle's funeral at the last minute. We drove from MO to TX and back again. This hotel was like a breath of fresh air. The evening staff was very nice and helpful when we checked in. It was late and we were very tired. She suggested close by restaurants and gave us bottled water. She offered to help make our stay as comfortable as possible. The room was very clean and comfortable. The breakfast was delightful and fresh. Would recommend this hotel to anyone. It was well worth the money!
2020 年 1 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Rooms are huge. Folks that work there were very friendly
2019 年 12 月入住 1 晚

6/10 一般

Carolyn

满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
Great location but bed was terrible
Staff was very Friendly...bed was terrible...hard as a rock
2020 年 1 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 1 晚

6/10 一般

真实旅客

与家人出行
满意：客房舒适度
Updates needed.
The service was good, hotel needs to be updated my window leaked when raining. Room service was good when the decided to clean the rooms. Breakfast was good, the fitted sheets did not cover the whole mattress. Bed was comfortable the room was spaciois.
2019 年 12 月入住 2 晚

8/10 还可以

Terri

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Free shuttle to casino, breakfast and comfy bed 👍
2019 年 12 月入住 1 晚

10/10 超赞

Robbin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚

8/10 还可以

真实旅客

满意：员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place, good location, shuttle to casino is available.
2019 年 12 月入住 2 晚

2/10 糟糕

Karen

与家人出行
满意：住宿条件和设施，清洁度
不满意：客房舒适度，员工和服务
Sheets too small for the bed
The first night of my stay, my sheets were too small for my bed. It appeared as if they'd put queen sized sheets on a king bed. They popped off the minute I got into bed. I called the front desk, and asked for different sheets to be put on my bed, but was told they didn't have anything that would fit better, as they had purchased new sheets, and they shrank after being washed. About thirty minutes after speaking to the desk clerk, someone else called my room and reiterated this story. So, I got to spend the night with basically no sheets on my bed, in a room I paid $140 per night for. The next morning I went to the front desk and again asked for different sheets to be put on my bed, and was told that they would speak to housekeeping. I went out with family, and when I returned that afternoon, low and behold, same old non fitting sheets where still on my bed, with the mattress having been partially restuffed back into them. I returned to the desk and asked for a fourth time to have sheets put on my bed that would fit. Finally,, about 15 minutes later, someone showed up worth sheets that fit. Up until this point, everyone acted as if I was being unreasonable for wanting sheets on my bed! And, it should be noted, that other members of my family who were staying there, with king sized beds, had sheets that fit. This was the worst experience that I have ever had at a Hilton property.
2019 年 12 月入住 2 晚

10/10 超赞

Tashena

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 3 晚

10/10 超赞

LVP， Houston

与家人出行, 与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 3 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
awsome...............................................
2019 年 12 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great but I had only cold water for my shower. Just a tad of Luke warm water but cold to the skin. The bed wasn’t all that comfortable either.
2019 年 12 月入住 1 晚

4/10 很差

Disappointed

与配偶出行, 商务旅客
不满意：住宿条件和设施，清洁度
We have stayed at Hampton Hotels all across the states and have never been disappointed until arriving at this location. Our bathroom floor had urine on it and there were condoms left in the room from the previous people. I would not recommend staying here.
2019 年 12 月入住 1 晚

8/10 还可以

Earl

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It wad a nice stay
2019 年 11 月入住 2 晚

8/10 还可以

Kelly，Texas

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We liked that it was within walking distance to everything: Walmart, Chili’s, shopping, etc. We thought the king bed was old and uncomfortable for a Hampton.
2019 年 11 月入住 2 晚

6/10 一般

真实旅客

与家人出行
满意：服务设施，员工和服务
I stayed there several times a few years ago and it was worn badly and not as clean.
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚

4/10 很差

Rum，DALLAS

与家人出行
满意：员工和服务
不满意：清洁度
Urine all over toilet, TV remote didnt work, shower tap broken and wouldnt stay in position, only luke warm water, never any hot, wasp in room, no glasses on bathroom counter. Only good thing, our room was comped for all the issues.
2019 年 11 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务，清洁度
Light in bathroom out. Tried to call front desk. Phone didn't work. Carpet old, dirty and buckling.
2019 年 11 月入住 1 晚

10/10 超赞

Catherine，Tx

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Employees were very friendly, clean room loved the stay
2019 年 11 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay!
Very nice staff at check-in and check-out and I really like that there was shuttle service to and from the casino. Will definitely stay here again.
2019 年 11 月入住 1 晚

6/10 一般

Kim

与家人及幼儿出行
We were scheduled to stay here and upon arrival found out that they had water damage and had moved us to another hotel - 45 minutes away. A call earlier in the day would have been nice so we could have planned accordingly.
2019 年 10 月入住 1 晚

4/10 很差

真实旅客

与家人出行, 与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ceiling had unfinished sheet rock repairs in the bathroom and over the bed. We stayed for two nights and they didn’t make up our room. When my wife asked about it they said the cleaning staff had left and there was nothing they could do about it. When we checked out there was no one at the front desk so I had to leave the key on the keyboard of the computer and my wife had a call from the road.
2019 年 10 月入住 2 晚

10/10 超赞

Stephanie

2019 年 10 月入住 1 晚

2/10 糟糕

Elsa，Monett, MO

与配偶出行, 商务旅客
满意：服务设施
不满意：住宿条件和设施，清洁度
This hotel charged my card after I already had a reservation with Expedia making it 2 charges on my account. Arriving after 10:00 p.m. my husband and I were told we got a free "upgrade" to a suite (room 302). We didn't turn many lights on as we were just ready fro a good nights sleep. It was the next morning that i noticed the extreme lack of maintenance and lack of cleanliness of your room. The tile had broken and missing grout throughout, dust EVERYWHERE, fungus or mildew growing in the shower, ripped carpet, and stained chairs just to name a few. If this was an "upgrade" I don't even was to think of what I paid $136.10 (though Expedia) for. I have stayed in many Hampton hotels in the past and this is not what I expect for a Hampton. Made me feel like I was at a construction crew type motel.
2019 年 10 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 1 晚

8/10 还可以

Norma

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Everthing was good but the hotel should invest in good pillows. I still have a pain in my neck from those pillows.
2019 年 10 月入住 2 晚

2/10 糟糕

LisaC，Durant ok

与配偶出行
满意：服务设施
不满意：员工和服务
We got to the hotel at 4:00 (check in is at 3:00). They told us our room would be ready in about an hour and they would call when it was ready. We left and pulled around the back of the hotel where several employees were outside smoking. No one ever called to tell us it was ready. He a/c didn’t keep the room cool. The woman that checked us out was rude. We won’t be staying at a Hampton Inn again.
2019 年 10 月入住 1 晚

6/10 一般

真实旅客

与配偶出行
No comment, as I did not check in to this hotel stay on this visit
2019 年 9 月入住 1 晚

8/10 还可以

真实旅客

2019 年 9 月入住 1 晚

10/10 超赞

Jeanette，San Antonio

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was super friendly. I like how clean the hotel room was..
2019 年 9 月入住 1 晚