8/10 不錯
真實旅客
多人同遊
2023年12月11日
讚好：住宿狀況和客房舒適度
不滿：職員與服務
Quaint Hotel - Service has room for improvement!
It's a quaint hotel with individually designed rooms in a cute neighborhood only steps from the Rhein. I was past of a large group of friends that booked the majority of rooms for one night. While my room was nice, clean and perfectly comfortable, one friend had a room in the annex building and it had not been cleaned thoroughly at all - layer of dust in various places, fingerprints on water glass and faucet. Also, the cleaning crew knocked on her door at 7:30 AM on a Sunday. Not acceptable, in our book. Also, while I understand the challenges of hosting a larger group of friends that may have had some additional demands, the staff was visibly annoyed by it and extremely unfriendly. Considering the business we brought to them in one swoop, I would have expected a more service-oriented attitude from the hotel staff.
真實旅客
於 2023 年 12 月住了 1 晚