「A polite request for a room change was no bother to the manager who immediately sorted a more suitable room and provided excellent customer service throughout our stay.」
「Great place.
Friendly staff, and very clean.
Food is very nice in the evenings, but the breakfast whick is made by the manager is unbelievable, best breakfast in the UK.
Love this place..」
「The room was clean and comfortable- bed a bit low and no armchair to sit in. Dinner and breakfast were excellent. Staff were helpful and very friendly」
「This was a third stay. Good hotel, within reasonable walking distance of Ross-on-Wye & well situated for exploring the surrounding countryside & towns. Great to have on-site parking. Owners are friendly & helpful. Appreciate being able to book a single room.Clearly marked emergency exits.
Both rooms previously stayed in were up steep, narrow stairs. Didn't find these a problem, but vsitors with mobility difficulties would be advised to check accessibility with the owners before booking.」
「We stayed at The Cottage in The Wood for one night during a mini-tour of the UK. The hotel is unique, an amazing location and the room we had was generous and well appointed with lovely touches. We enjoyed the food very much - high quality menu, beautifully presented (including the excellent breakfast). It should be noted that whilst Expedia promotes the hotel as pet friendly - which it is from an accommodation point of view with a lovely blanket and other elements provided - unfortunately the...