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Cheltenham Chase Hotel & Spa

4.0 star property
Travelers find tranquility at this Gloucestershire retreat with its indoor pool, rejuvenating spa treatments, and a restaurant serving local flavors

Choose dates to view prices

Delta Hotels by Marriott Cheltenham Chase provides a peaceful getaway near University of Gloucestershire. Guests can book rejuvenating spa treatments, join yoga classes, work out at the fitness center, and enjoy well-prepared meals at the on-site Hardy Restaurant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
The current price is HK$710
HK$853 total
includes taxes & fees
14 Jun - 15 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Cheltenham Chase Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Cheltenham Chase Hotel & Spa?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Cheltenham Chase Hotel & Spa on 14 Jun 2026 start from HK$710, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cheltenham Chase Hotel & Spa pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 25 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Cheltenham Chase Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Cheltenham Chase Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Cheltenham Chase Hotel & Spa?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Cheltenham Chase Hotel & Spa located?

Situated in the business district, this spa hotel is within 6 mi (10 km) of University of Gloucestershire, Cheltenham General Hospital and The Promenade. Kingsholm Stadium and Gloucester Cathedral are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

8.6

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 454 out of 1012 reviews
Rating 8 - Good. 307 out of 1012 reviews
Rating 6 - Okay. 147 out of 1012 reviews
Rating 4 - Poor. 57 out of 1012 reviews
Rating 2 - Terrible. 47 out of 1012 reviews

Reviews

Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in excellent condition and great spa facilities
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, comfy room, great breakfast. Great base for our day trips.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Suite was generally clean and tidy. Plenty of choice for breakfast, and good spa facilities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Good location to both Gloucester and Cheltenham if you drive Room /bed/bathroom really comfi
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Lovely clean room. Beautiful warm pool and sauna and steam room. Breakfasts were delicious. A lovely chilled and much needed break.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Great spa area, good food and drinks and very clean room.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice! Bed was comfy. There was a door leading to the room next door to us which wasn’t locked but we just put some bags up next to it.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lindsay

Liked: Cleanliness, amenities
Staff were nice. Swimming pool facilities good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Quiet, clean room. Excellent bed. Breakfast buffet was very enjoyable
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Iko

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable suite, great food
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly in all parts of hotel. Room was clean and well stocked. Breakfast was good quality, hot and varied. We ate in the restaurant one evening good value and quality meal Would come agsin
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Amazing interior, free brew and hot chocolate station on 1st floor. Spa waa nice too
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Delna

Liked: Cleanliness, staff & service, amenities
Clean room, food at buffet was good, a decent selection. Staff were friendly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel - staff very friendly and obliging
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking. Professional staff Clean and welcoming hotel Warm bedroom once the heating came on
Stayed 1 night in Dec 2025
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and generally well maintained. The staff, particularly at breakfast were friendly and helpful. The breakfast itself was very tasty and good quality. There was a reasonable selection of breakfast items. Unfortunately we ended up with an interconnecting room, so despite the hotel being advertised as having sound proof rooms, it really wasn’t. We could hear our next door neighbours chatting and they woke us when they returned home late. The pillows were really uncomfortable so we didn’t get a great night’s sleep.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here with my fiancé for a weekend away. Clean and well equipped room. Lovely bed and nice bathroom. Impressive range available for breakfast. All in all a great stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good amount of parking, excellent breakfast
Stayed 1 night in Oct 2025
Verified

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities
Ot was a nice stay. Clean room. Quick check-in and check-out.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed for 3 nights & enjoyed it very much, facilities great & service was perfect & the dinner & breakfast very tasty.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, clean room and facilities. Good breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Was excellent great customer service Definitely will be back again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Room and bedding clean and adequate. The spa and pool area were very good. The restaurant had lovely staff helpful and polite. The food and coffee machine could have been a bit hotter.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it last minute booking and no nonsense... room and bed huge, dark quiet and close to reception...
Stayed 1 night in Nov 2025
Verified

6/10 Okay

John

Liked: Cleanliness
Generally comfortable. Bar and restaurant staff friendly. EV parking very good. Bathroom cold. Towel rail not working. Asked for it to be sorted but nothing happened. Pool good size but run down.(e.g some changing room showers not working, jacuzzi not working and pool shower cold with blocked drain.)
Stayed 3 nights in Mar 2026