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松石度假村及會議中心 - 登高酒店精選的評價

3.5 out of 5
松石度假村及會議中心 - 登高酒店精選
4252 County Rd. #21, Haliburton, Dysart et al, ON

評價

6.8
10 分評分，優異；544 則評價中有 100 則" "
8 分評分，不錯；544 則評價中有 173 則" "
6 分評分，一般；544 則評價中有 142 則" "
4 分評分，欠佳；544 則評價中有 92 則" "
2 分評分，很差；544 則評價中有 37 則" "

7.6/10 

整潔度

7.8/10 

職員與服務

6.0/10 

設施服務

6.4/10 

住宿狀況

6.6/10 

環保程度

評價

10/10 優異

xiaoting

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚

8/10 不錯

Christine

伴侶同遊
讚好：住宿狀況
It could use a lot of renovation. The building is very old.
於 2024 年 5 月住了 2 晚

4/10 欠佳

Cameron

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

4/10 欠佳

Shirley

多人同遊
不滿：整潔度和住宿狀況
There is potential for this to be a beautiful place. It is very outdated and neglected. I am a travel agent and would not book my clients here
於 2024 年 4 月住了 1 晚

6/10 一般

Marianne

於 2024 年 4 月住了 1 晚

8/10 不錯

Sharon

家人同遊
讚好：整潔度和職員與服務
Clean
於 2024 年 4 月住了 1 晚

8/10 不錯

Gerald

讚好：整潔度和職員與服務
No complimentary coffee in lobby. 2.50 per cup. stayed in a lot of hotels and with comp coffee in lobby.
於 2024 年 4 月住了 1 晚

8/10 不錯

Carole

於 2024 年 4 月住了 2 晚

8/10 不錯

L

於 2024 年 2 月住了 1 晚

10/10 優異

chris

於 2024 年 2 月住了 2 晚
Guest Services Team 於 2024年3月6日的回應
Hi Chris,Thank you for taking the time to leave a review. We appreciate you staying with us and giving us the opportunity to provide genuine hospitality to you and your guests!

10/10 優異

Kathy D

6/10 一般

Kimberley

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
When driving in, I thought it was going to be a great place to stay. However, our room was way at the back of the property in a building behind the golf course. There was a broken down truck there and it looked like it was a place where they just put all of their junk. The parking lot was dirt and had limited parking. Very old. Seriously needs an update and customer service.
於 2022 年 9 月住了 1 晚

10/10 優異

Starlene

於 2022 年 8 月住了 1 晚

4/10 欠佳

Sherene

不滿：整潔度、設施服務和住宿狀況
Totally over priced. It’s very run down and dirty looking. I feel ripped off. The Y need to fix it up and at least put in new carpet. I will not go back
於 2022 年 8 月住了 1 晚

6/10 一般

Marjorie

於 2022 年 8 月住了 3 晚

4/10 欠佳

George

家人同遊, 多人同遊
不滿：設施服務和住宿狀況
I expected a place which advertises as a resort to have everything conveniently available. In a location which was miles from any centre, there was no breakfast available. The dining such as it was was not particularly appealing. The hours were limited as were choices. The facilities were dated and the housekeeping was well below expectations based on the price charged.
於 2022 年 7 月住了 1 晚

2/10 很差

samantha

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
So unfortunate! This place was probably lovely once upon a time and they are renovating some of the rooms but man, right now it is like something out of a 90s horror movie! Our room smelled like dead bodies and the carpet was, well, sticky. We asked to move and were told there weren't any rooms available. But, we only saw one other guest while we were there... They obviously make money off their golf course and event space. Our advice; Don't stay past sundown unless you know you're in a recently renovated room. And, whatever you do, don't go down to the basement alone!
於 2022 年 7 月住了 1 晚

6/10 一般

Kevin

家人同遊
讚好：職員與服務
Staff was very friendly but the property is dated and investment is needed to update it.
於 2022 年 7 月住了 2 晚

2/10 很差

Corey

親子同遊
不滿：整潔度和設施服務
Pinestone inn, more like schitts creek . Outdated, run down and dirty. Outdoor pool was broken, no one notified us on this. Indoor pool was freezing. Air condition barely worked. $310 for nothing. Rooms were dirty and places has looks like it has never had a dollar spent on it to be renovated. Not worth the money.
於 2022 年 7 月住了 1 晚

8/10 不錯

Deirdre

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 7 月住了 1 晚

6/10 一般

Ginette

家人同遊
不滿：住宿狀況和客房舒適度
Ok hotel in a beautiful setting
於 2022 年 7 月住了 1 晚

2/10 很差

Aliya

親子同遊, 寵物同遊
不滿：整潔度、設施服務和住宿狀況
The room is disgusting the washroom is falling apart and there is no hot water!!!!
於 2022 年 7 月住了 1 晚

4/10 欠佳

Kim

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The only good thing about this property was friendly staff at front desk and restaurant. Restaurant food was good but not for the price or amount of food. Online menu prices are $3-$5 dollars cheaper than the menu at the restaurant they need to update it. The hotel pictures online are nothing like that. It is run down, ripped rugs, rugs are heaved up in some areas a real tripping hazard. Rugs are very stained. Very dusty especially the grand piano. Hotel washrooms were dirty, stinky and toilets not flushing. In our room there was mould in the shower, pillows extremely soft, beds were not comfortable, air conditioning didn’t get cool, more French channels than anything else. The pool outside isn’t up and going it’s filled with sluggish water which is just outside the restaurant windows. Outside our balcony that overlooked the so called water view is the green garbage bins and large propane tanks. When in the restaurant we had to change tables as there was a black hornet in the window at our table when I informed them I’m highly allergic and didn’t have an Epipen they didn’t do anything. The place is very run down truly didn’t enjoy my stay there, didn’t even wish me a happy birthday the reason for being there and I put that in my notes. Also, asked for a water view room only got it because our room wasn’t ready for us and it was after 4pm. Don’t waste your money here.
於 2022 年 7 月住了 1 晚

4/10 欠佳

Margaret

家人同遊
不滿：職員與服務、設施服務和住宿狀況
It was close to where l needed to be. Very expensive for what l got. We had to go to the office to get towels and toilet paper. One day they did not have bath towels. Main floor patio door did not lock, wasn't fixed until next day. No hot water one day.
於 2022 年 7 月住了 5 晚

4/10 欠佳

Barbara

於 2022 年 7 月住了 4 晚

4/10 欠佳

Catherine

於 2022 年 7 月住了 1 晚

6/10 一般

Thomas

家人同遊
讚好：整潔度和職員與服務
The staff was pleasant, helpful, polite, respectful. Need options for breakfast, fan in washroom, other activities and little updating on the decor.
於 2022 年 7 月住了 4 晚

8/10 不錯

Duane

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Facility is old and tired, desperately needs an update.
於 2022 年 7 月住了 2 晚

10/10 優異

Derek

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rustic setting but overall good service and facilities
於 2022 年 7 月住了 1 晚

6/10 一般

Bev

伴侶同遊
不滿：住宿狀況
Airconditioner in room didnt work.
於 2022 年 7 月住了 1 晚

2/10 很差

Alejandro

於 2022 年 7 月住了 2 晚

4/10 欠佳

John

於 2022 年 7 月住了 1 晚

6/10 一般

Robert Martin and Nadine

親子同遊, 伴侶同遊, 寵物同遊
不滿：設施服務和住宿狀況
Location lovely Very tired looking Unkempt
於 2022 年 7 月住了 1 晚

6/10 一般

Kern

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
Convenience - close to Haliburton.
於 2022 年 7 月住了 1 晚

4/10 欠佳

Doug

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The room was spacious, the bed comfortable, quiet and it had a frig. However the outdoor pool is empty and dirty, the deck is overgrown with weeds. The indoor pool looks inviting but is cold as ice. The fitness room is closed. Ice machine on our floor doesn't work. The decor is out of date. And they still have analog TVs. The owners appear to be running this place to the ground. This is just a motel not a resort. Overpriced. Would not go again.
於 2022 年 6 月住了 2 晚

10/10 優異

Gregory

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Solo trip
The stay was awesome and a good place to disconnect and relax
於 2022 年 6 月住了 3 晚

4/10 欠佳

John

不滿：整潔度、職員與服務和住宿狀況
於 2022 年 7 月住了 1 晚

4/10 欠佳

David

商務旅客
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
The hotel was clean, but could use some updating. The service in the restaurant might be the worst I have ever had.
於 2022 年 6 月住了 1 晚

6/10 一般

Mike

商務旅客
讚好：整潔度
The resort was unable to provide me with my invoice of my stay. I need one for business expense. Can I obtain through Expedia? Also no breakfast was available on site.
於 2022 年 6 月住了 2 晚

4/10 欠佳

paulo

讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
I stayed there one night don’t feel that the facilities merit the cost very dated hotel. The room was subpar to most hotels very noisy poor sound proofing.
於 2022 年 6 月住了 1 晚

4/10 欠佳

Avvy

不滿：設施服務和住宿狀況
The area in which the property is located is nice. The room is very spacious, and the staff in general are courteous. However, other than the golf course which seems to be well kept (and we do not golf), the owner of the property has left this property slide into a state of disrepair. It is really a shame as one can imagine, if kept well, this would have been a nice resort. We were so disappointed that we checked out after staying for one night only. To the credit of the staff, they only charged us for one night and forgo the charge for the second night.
於 2022 年 6 月住了 2 晚

6/10 一般

MERILYN

讚好：職員與服務
不滿：住宿狀況
於 2022 年 6 月住了 2 晚

2/10 很差

Tom

家人同遊
不滿：整潔度、設施服務和住宿狀況
Not worth the money. We were put in a back detached building that was old, smelled and dirty. Pool was very cold. Sauna didn’t work. Very disappointing
於 2022 年 6 月住了 1 晚

4/10 欠佳

Wendy

家人同遊
不滿：住宿狀況
Too much $$ for too little wow!
We booked two nights to help my son with moving into his new home. I was a bit disappointed as the hotel was quite dated. Clean enough but nothing g special especially for the $$. No ice machine that worked. Lost money at the vending machine that didn’t work.
於 2022 年 6 月住了 2 晚

4/10 欠佳

Linda

不滿：整潔度、住宿狀況和客房舒適度
Not so good
Needs to be updated for 200.00per night it’s very disappointing not very clean breakfast should be included was very expensive and tried to overcharge me
於 2022 年 6 月住了 1 晚

4/10 欠佳

Dave

家人同遊
不滿：設施服務和住宿狀況
The property was, at best, described as "very tired". Repairs it seems are rarely made. Very poor maintenance. No breakfast available. The heated indoor pool would be hard to describe as heated. The sauna was turned off.
於 2022 年 5 月住了 2 晚

6/10 一般

Brandon

於 2022 年 5 月住了 2 晚

4/10 欠佳

melanie (Douro-Dummer)

讚好：整潔度和職員與服務
不滿：設施服務
1st, there was NO chair to relax in. 2 the TV was very blury, and the aspect ratio was off to the point I could not see the sides of the weather channel. There was no mini fridge, or microwave. And last but not least there are no safety handles in the bath tub. I would not recommend this for any extended stay.
於 2022 年 5 月住了 1 晚

4/10 欠佳

Peter

家人同遊, 商務旅客
不滿：整潔度和設施服務
Pool was so cold that the kids didn't want to get in. Pool area and hallways have not been vacuum cleaned for a long time. AC was unacceptable noisy.
於 2022 年 5 月住了 1 晚

2/10 很差

Fabian

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Pub stopped service after 2nd period of hockey play off game and wanted to close down. Restaurant not open for breakfast and no coffee station. Gym is closed as is pretty much the entire resort. Basically you pay a resort level room rate of $240 and you don’t get anything but a stuffy room. Better off staying at motel 6 for 80 bucks. Will not return….ever!
於 2022 年 5 月住了 1 晚