Eagle Eagle Ranch Golf Club Hotels

"I booked a 1bedroom suite with king and pullout sofa bed for myself and 30 year old daughter. Check in is stated at 3pm. The room was not ready until 415pm. The 'king' bed was smaller than my king at home - I am not sure why - and it had body impressions which made it uncomfortable. The pull out sofa was worn out - the mattress totally useless. There were no linens for the pull out, we had to call for them. The shower faucet leaked - with regular 'drops' falling on the stainless steel drain. The noise kept me up. I could hear it even after closing the inner bathroom door. Toilet paper holder was broken. There was no lower door threshold - there was a 2" gap at the bottom. We could hear every time the elevator arrived on our floor. Room 315. I paid $470 for one night, including the mandatory parking fee. This was excessive, especially when I heard the front desk quoting others checking in rates in the mid $100's. The breakfast was okay. I won't be returning."

"Good"

"Great stay, just did an overnight and the staff was great, loved the hotel and the amenities. "

"The staff at this place are extremely unprofessional. I forgot my wallet in the hotel safe, called two days later and was told that housekeeping said the safe was open and empty. Asked for manager to call me. Manager called and said they discovered that security had it (two days later still hadn't turned it in!). They said they would mail it to me. I had to pay UPS $30 for shipping, and a week later they still had not shipped it. They asked me to pay an additional $10 for UPS to come pick it up. They obviously had no regard for how important my wallet was to me and provided zero explanation for 1) the staff finding it and not turning it in, or 2) the week delay (with two follow ups) before they actually got to shipping it to me. "

"Room was not properly cleaned, but friendly staff and comfortable beds!!"

"Falcon point is older, is 3 star quality. But the staff is excellent, the tv and internet were great, and the bus to get to the ski hill is right near by. 5/5 stars."

"Another great stay with Pines Lodge, will visit again if we are in the area. Cozy room and lobby, and really enjoyed the water machine in the lobby as well as the coffee every morning in our hallway. Enjoyed the hot tub and heated boot racks as well! Only complaint is the ski out was completely icy and difficult to navigate in ski boots- it felt like an accident waiting to happen!"

"Shuttle to slopes and restaurants makes this hotel better than staying in the Vail Village or Lionshead."

"The room was nice enough -could use some updating. What I really liked was that lights & TV were on when I entered the room making it feel welcoming. Had trouble with the room keys requiring a trip to the front desk each day. Front desk staff were always cheerful and helpful. "