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東芝加哥美國之星娛樂場酒店的評價

4 out of 5
東芝加哥美國之星娛樂場酒店
777 Ameristar Blvd., East Chicago, IN

評價

8.6

優異

10 分評分，優異；1002 則評價中有 573 則" "
8 分評分，不錯；1002 則評價中有 240 則" "
6 分評分，一般；1002 則評價中有 100 則" "
4 分評分，欠佳；1002 則評價中有 46 則" "
2 分評分，很差；1002 則評價中有 43 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Guo

讚好：整潔度、職員與服務和住宿狀況
Quiet and security helpful
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2017 年 8 月住了 1 晚
Ameristar East Chicago 於 2017年8月31日的回應
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8/10 不錯

Jo

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice casino hotel, room was very large
於 2024 年 4 月住了 1 晚
Hotel management 於 2024年5月1日的回應
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4/10 欠佳

Melanie

讚好：職員與服務
不滿：整潔度
Staff was lovely. The room had crevices of caked in dirt and walls with specks of blood on it. The room needs a good steam cleaning.
於 2024 年 4 月住了 1 晚
Hotel Mangement 於 2024年5月1日的回應
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10/10 優異

Staci

讚好：整潔度、職員與服務和住宿狀況
Staff was friendly and helpful.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月1日的回應
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6/10 一般

ebony

於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月1日的回應
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6/10 一般

Tramele

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Staff is rude room tubs are broken and leaks housekeeping service if u stay 2 or more nights soap is always empty an rooms are cleaned too quickly means a half job 😢 sad this place is falling apart also. Prices went from 59$ a night to 125$ a night plus a 50$ hold on a card
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月1日的回應
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10/10 優異

Melisa (Prospect)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel and casino! Staff were top notch. Casino is choppy but still enjoyed. This location is also surrounded by two additional casinos (Horseshoe & Hard Rock) one can visit during a stay. Would definitely come back and recommend.
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月23日的回應
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10/10 優異

Debra (Evanston)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms are lovely for the price.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月23日的回應
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10/10 優異

Cabraz

讚好：整潔度
Good
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月23日的回應
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8/10 不錯

Sebastian

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hotel management 於 2024年4月23日的回應
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10/10 優異

Dean (Sanger)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room itself was great
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月23日的回應
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10/10 優異

tiauna

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It’s always a peaceful relaxing stay when we book this hotel. I always recommend staying here.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月23日的回應
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10/10 優異

MARK

讚好：整潔度、職員與服務、設施服務和住宿狀況
👍
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月23日的回應
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8/10 不錯

Danielle

家人同遊
讚好：職員與服務和住宿狀況
不滿：設施服務
Coffee maker was not clean
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月23日的回應
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10/10 優異

Debra (Evanston)

商務旅客
讚好：整潔度和設施服務
Clean and modern furnishings.
於 2024 年 3 月住了 1 晚
Hotel management 於 2024年4月23日的回應
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10/10 優異

Laurence

讚好：整潔度、職員與服務、設施服務和住宿狀況
Felt welcoming.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月17日的回應
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8/10 不錯

ROBIN

讚好：整潔度、職員與服務和住宿狀況
Excellent
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月17日的回應
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4/10 欠佳

Preston

讚好：整潔度、職員與服務、設施服務和住宿狀況
I did not like that the price when i checked out was more than the price i locked in when i booked the room
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月17日的回應
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10/10 優異

eddie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Valet and Bell Desk needs better communication due to arriving guest with needs and assistance with luggage and personal directions especially with senior citizens...
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月17日的回應
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10/10 優異

Donald

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月17日的回應
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6/10 一般

James

於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年4月23日的回應
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10/10 優異

Tonesha

於 2024 年 2 月住了 3 晚
Hotel Management 於 2024年5月1日的回應
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10/10 優異

Janine

The room was spacious and clean. Housekeeping needs to dust more. Valet was efficient and extremely helpful.
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年3月17日的回應
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4/10 欠佳

Wanda

家人同遊
不滿：整潔度和住宿狀況
The rooms have a bad musty smell. The shower door tracks are filthy. Nobody told me when I checked in that I would have to request housecleaning services the day before. So after being gone all day, I came back to a room with no fresh towels, full trash cans, and no cleaning. Spoke with a manager by the name of Wade. He was very rude and forgot I’m the customer. Other front desk staff was nice.
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月25日的回應
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10/10 優異

Amy

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
There is this guy, legend in my mind, of which every time I passed by him asked if he could help with something, anything. Probably passed by him like six times that morning until we actually needed some real help. James Bond, 20 year devote to his profession with this company, was absolutely dedicated to assisting with finding a treasured item that was misplaced. The calls were placed by James, my friend was escorted back to our room by Mr. Bond and his efforts were sooo much appreciated!!! Thankfully we were able to retrieve the elusive item, it was in another location but the depth of assistance that James provided was absolutely above and beyond. James Bond is the Brand Ambassador of which every company would DREAM of having!! Thank you!!
於 2024 年 2 月住了 1 晚
Hotel Managment 於 2024年2月25日的回應
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10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Always a good experience.
於 2024 年 2 月住了 3 晚
Hotel Management 於 2024年2月25日的回應
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4/10 欠佳

Tramele

伴侶同遊
讚好：住宿狀況
不滿：職員與服務和設施服務
Changed room deposit to 50$. And credit card only is allowed 😢. Nobody to me and I don't use credit cards so wow. Also lady staff has smart mouths and comments!! Over all not to happy with the Ameristar Security all Thur room area look someone stole something js was uncomfortable 😣. Water 💦 not hot. Sad . Price is higher as well ...
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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10/10 優異

timithy

讚好：整潔度、職員與服務和住宿狀況
Everything was wonderful 👍
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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10/10 優異

Nicole

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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10/10 優異

Thomas

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and clean, just didn't like all the smoking
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月20日的回應
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6/10 一般

Michael

伴侶同遊
讚好：整潔度和住宿狀況
不滿：設施服務
The rooms are nice, but would love more dining options. Also, fridge in room didn’t work and there were no disposable cups for use available.
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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10/10 優異

Alicia

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel Manager Shanika, was very nice and understanding about any cocerns we had on our stay.... and Friont desk personnel Lenett.is very understanding as weell.Kudos to.them
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月20日的回應
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10/10 優異

Alicia

於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年5月1日的回應
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10/10 優異

Betty

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Food
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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2/10 很差

Chris

家人同遊
My 18 year old son not allowed in the room with me.
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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10/10 優異

Iris

於 2024 年 1 月住了 1 晚
Hotel management 於 2024年5月1日的回應
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4/10 欠佳

lamesha

伴侶同遊
讚好：設施服務
不滿：職員與服務和住宿狀況
The male receptionist that checked me in was so rude and dismissive he should not be in customer service.
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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10/10 優異

Cheryl

於 2024 年 1 月住了 1 晚
Hotel Mangement 於 2024年2月20日的回應
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10/10 優異

Nadia

於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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10/10 優異

Tiffany

於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年5月1日的回應
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4/10 欠佳

SINDY

於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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10/10 優異

Taras

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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10/10 優異

Julie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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6/10 一般

Lauren

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I’ve live out here my whole life and never stayed there. The room was beautiful and clean I just wish the vending machines had a lot more options
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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10/10 優異

Michael (Chicago)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice time
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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4/10 欠佳

James

於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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2/10 很差

Kyle

於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
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10/10 優異

Debra (Evanston)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was exceptionally friendly. The room was spacious and comfortable and affordable. It just needs a little touch up in some areas like carpet cleaning, touch up paint and easier television access. I loved the access to the restaurants and casino which was convenient and safe.
於 2024 年 1 月住了 1 晚
Hotel Mangement 於 2024年2月20日的回應
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