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鄉村廣場度假村 - 大水槽水上公園之家酒店的評價

3 out of 5
鄉村廣場度假村 - 大水槽水上公園之家酒店
20 Shady Glen Road, East Durham, NY

評價

3.6
10 分評分，優異；17 則評價中有 1 則" "
8 分評分，不錯；17 則評價中有 3 則" "
6 分評分，一般；17 則評價中有 0 則" "
4 分評分，欠佳；17 則評價中有 1 則" "
2 分評分，很差；17 則評價中有 12 則" "

4.0/10 

整潔度

4.4/10 

職員與服務

2.0/10 

設施服務

3.6/10 

住宿狀況

3.4/10 

環保程度

評價

2/10 很差

Jessica

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Only open seasonally. They closed Sept. 6th. Had a booking for Oct. Not sure whybit let us book but they were not open and we had to scramble to find a playlce to stay in an area that was very booked up.
於 2021 年 10 月住了 2 晚

2/10 很差

Lawrence

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The resort was closed for the season when we arrived for our room
於 2021 年 10 月住了 1 晚

2/10 很差

EMMA

於 2021 年 10 月住了 1 晚

2/10 很差

Vinay Teja

不滿：整潔度、職員與服務、設施服務和住宿狀況
There is no hotel here to check in and we had to cancel our whole plan Waited for more then 5 hours to look for another motel from Expedia end but no reservation booked and head back home with 6 hour drive in the night and cancelled our next day plan at Mount Hunter NY
於 2021 年 10 月住了 1 晚

2/10 很差

tom

不滿：整潔度、職員與服務和住宿狀況
於 2021 年 10 月住了 1 晚

2/10 很差

Erin R

伴侶同遊
Travelocity allowed me to book a room here when hotel was closed for the season. We got here and it was closed. That should never happen.
於 2021 年 10 月住了 1 晚

2/10 很差

Brandon

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Reserved a room for the 25th of September through Expedia. Showed up from 3 hours away to check in and the place was closed for the season and we had to scramble to find another place stay. Not sure if this was Expedia’s fault or the resorts for not taking their listing off of expedia. NOTHING BUT A HEADACHE!
於 2021 年 9 月住了 1 晚

2/10 很差

Michael

伴侶同遊
I never got to check in. Expedia booked me a room with a confirmation number, when the hotel was fully booked. I had no place to stay..
於 2021 年 9 月住了 1 晚

2/10 很差

Tommy

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Motel was over booked so we had no room.
於 2021 年 9 月住了 1 晚

10/10 優異

Diana

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 1 晚

2/10 很差

Anonymous

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This hotel was terrible. Not worth the price at all!
於 2019 年 8 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度
於 2018 年 10 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
We stayed in room 1 last night and it wasn't a pleasant experience. First of all no one was there to help with check in when we arrived at 8.20 pm so we had to call to get the room assigned. The the fact that the rooms were unlocked made us wonder who else could have been in there before us. When we went to bed we noticed that one of the beds smelled really bad - as if someone peed the bed - and the sheets were wet. We even laid down before we noticed that is wasn't just a smell but actually pee. We were lucky to get another room when we called. However both rooms had big spiders in the corners and were not thoroughly cleaned which we find unacceptable for the 212 USD we paid. Let us know if you need us to send pictures. Had it not been for the fact that we got another room assigned last night we would have had to sleep on the floor and we would have expected to be reimbursed 100%. Therefore we ask you to reimburse us 75% as this was definitely not what we expected. How should we proceed for the reimbursement?
於 2018 年 10 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
On arrival no one was there. My wife and I were the only people there. A girl finally showed said she was housekeeper and just gave us a room key without checking us in. Wrong type of room, TV didn't work. Girl left,spent an hour on the phone and canceled.
於 2018 年 9 月住了 3 晚

8/10 不錯

Arden (New York,NY)

讚好：整潔度和職員與服務
Sweet, basic hotel with lots of activities for the kids. Nice hosts. Water pressure was terrible and we we're not able to take showers. Food is just OK.
於 2018 年 7 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean place only wish they offered breakfast off seasons
於 2018 年 6 月住了 1 晚

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Not what expected
Not sure if they are "open for the season" but they were open for Memorial day weekend. I paid full price for a room that definitly needs renovating. The vertical blinds didn't cover the window. Had to take the bed spread off the bed and use it as curtains. The air conditioner fell apart as we tried to turn it on and no phones in the rooms. Tv worked, but no channels..bring a dvd. And most of all no maid service the entire weekend. Not sure about the free breakfast or dinner....Would not consider staying there again.
於 2018 年 5 月住了 2 晚