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普洛敦維士東普洛敦維士美洲長住套房酒店的評價

2.5 out of 5

評價

8.4

很好

10 分評分,優異;1001 則評價中有 523 則" "
8 分評分,不錯;1001 則評價中有 280 則" "
6 分評分,一般;1001 則評價中有 103 則" "
4 分評分,欠佳;1001 則評價中有 46 則" "
2 分評分,很差;1001 則評價中有 49 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

7.8/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Zongyao (Arlington)

於 2023 年 7 月住了 1 晚

10/10 優異

Chihyi

於 2023 年 7 月住了 1 晚

10/10 優異

chen

8/10 不錯

Yi (NY)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room is very clean and comfortable. Facilities are very good. Elevator is very helpful. Breakfast is a bit simple. All in all, good for its price!
於 2019 年 10 月住了 1 晚
Hotel Management 於 2019年10月26日的回應
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is delightful to hear how much you enjoyed your stay, and we are happy you were impressed with our facilities, our clean suites, and our amenities - all at such a great value. Thank you again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management

10/10 優異

HONG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 4 晚
Hotel Management 於 2018年7月31日的回應
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management

6/10 一般

真實旅客

讚好:整潔度、職員與服務和客房舒適度
Pretty close to dowtown if driving by yourself. The room is quite clean.
於 2018 年 5 月住了 1 晚
Hotel Management 於 2018年5月25日的回應
We appreciate you for choosing us. It feels good to know you had an overall pleasant stay and that you liked our convenient location and your well-appointed room. We hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management

8/10 不錯

Kamlendu (Unionville)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was clean. Check in was smooth. Room was advertised to come with free breakfast. In the name of breakfast, you get muffin, bar, hot chocolate packet, coffee. If you are hoping to have milk, cereal, bread, butter, bagel, yogurt etc. then you will be disappointed.
於 2024 年 4 月住了 1 晚

8/10 不錯

Stephen

家人同遊
讚好:整潔度、職員與服務和設施服務
Microwave didn't work.
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月29日的回應
Dear Stephen, Thank you for sharing your experience. We apologize for the inconvenience caused by the microwave not working during your stay at Extended Stay America. Your comfort is our priority, and we appreciate your feedback. We are working to address this issue promptly to ensure a more enjoyable experience for our guests. We hope to welcome you back for a better stay in the future.Sincerely,Hotel Management

10/10 優異

William

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月24日的回應
Dear William, Thank you for your positive feedback regarding the cleanliness of our hotel. We are delighted to hear that you found our property at Extended Stay America to be very clean during your visit. Maintaining a clean and comfortable environment for our guests is a top priority for us. Your comments are greatly appreciated and motivate us to uphold these standards. We hope to welcome you back for another pleasant stay in the future. Sincerely,Hotel Management

4/10 欠佳

Edward

讚好:整潔度
不滿:職員與服務
Receptionist needs more people training.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年4月24日的回應
Dear Edward, Thank you for your feedback regarding our receptionist. We apologize for any inconvenience caused during your interaction. We take guest service seriously and are committed to continuous improvement. Rest assured, we will address this with our team to ensure all staff members are providing exceptional service. Your input is valuable to us as we strive to enhance our guest experience. We appreciate your patronage and hope to welcome you back soon.Sincerely,Hotel Management

6/10 一般

Claude-Andree

於 2024 年 4 月住了 2 晚

2/10 很差

Sandra

家人同遊
不滿:整潔度和住宿狀況
Wasn’t impressed. TV did not work. Breakfast grab and go was a joke.
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月23日的回應
Dear Sandra, We apologize for the inconvenience you experienced during your stay. It's disappointing that the TV was not working and the breakfast options did not meet your expectations. Your feedback is valuable to us, and we will address these issues to ensure a better experience for our guests in the future. We hope to welcome you back and provide you with a more enjoyable stay. Thank you for sharing your concerns with us.Sincerely,Hotel Management

10/10 優異

Liza

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Mishka

讚好:整潔度、職員與服務和住宿狀況
The room is very clean, beautiful plus comfortable
於 2024 年 4 月住了 1 晚

10/10 優異

Tami

讚好:整潔度、職員與服務和住宿狀況
Roomy. We’ll-organized rooms
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月16日的回應
Dear Tami, Thank you for taking the time to write a review. We're delighted you found Extended Stay America's rooms spacious and well-organized. Our priority is your comfort, and we're thrilled you enjoyed your stay with us. Thank you for your positive feedback, and we look forward to welcoming you back for another great experience.Sincerely,Hotel Management

10/10 優異

Aaron

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Hannie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Anthony

讚好:整潔度、職員與服務、設施服務和住宿狀況
Had no problem it was OK
於 2024 年 1 月住了 2 晚

8/10 不錯

Peter

讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk staff was very customer friendly and helpful.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Dear Peter, Thank you for choosing Extended Stay America. We greatly appreciate your feedback regarding our front desk staff's friendliness and helpfulness. We aim to ensure every guest feels valued and well-assisted throughout their stay, and we are glad this has been achieved. We look forward to serving you again soon!Sincerely,Hotel Management

4/10 欠佳

Sari

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

6/10 一般

Rosana

家人同遊
讚好:職員與服務
Not so quiet. You can hear the steps of people upstairs.But the lady in the front desk is so nice and accomodating.Breakfast is no good.Im looki h for eggs ,bacon and cheese but there was none.sorry
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Dear Rosana, Thank you for your feedback. We're glad that our front desk staff provided excellent service. However, we apologize for any inconvenience caused by noise disturbances. Your comments about breakfast will be shared with our team for improvement in future visits. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Management

10/10 優異

Aden

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really amazing. The lady at the counter was so nice and even gave us tips about the area around to get food and etc. Quick and easy to get into the room as well, and Everything from there was great! Would definitely choose them again.
於 2024 年 4 月住了 1 晚

10/10 優異

Kiya

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk worker was amazing, can’t remember her name. We stayed here to go to a show at the providence performing arts.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Dear Kiya, We're delighted you had a positive experience at Extended Stay America! Our team strives to provide exceptional service to all our guests. Thank you for choosing us for your stay, and we hope you enjoyed the Providence Performing Arts Center show. We look forward to welcoming you back soon!Sincerely,Hotel Management

4/10 欠佳

Marisa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Vivian

讚好:整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed the customer service ithey was very Awesome and helpful I will be back soon thank you
於 2024 年 3 月住了 2 晚

10/10 優異

ASHLEY

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect during our stay!
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月1日的回應
Dear ASHLEY, We are grateful for your selection of Extended Stay America. Our foremost priority is to ensure that your experience at our hotel exceeds expectations in all aspects. We appreciate your acknowledgment of our efforts and look forward to the opportunity to welcome you again in the near future.Sincerely,Hotel Management

10/10 優異

Briand

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
All staff is very professional I highly recommend rooms are comfortable and clean new
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月27日的回應
Dear Briand, Thank you for your glowing review about your stay at Extended Stay America! We're thrilled to hear that you had a positive experience with our professional staff and found our rooms comfortable, clean, and new. Providing exceptional service and accommodations is our priority, and we're delighted that we met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another comfortable stay in the future. Sincerely,Hotel Management

10/10 優異

Skyy

於 2024 年 3 月住了 2 晚

8/10 不錯

Nicholas

商務旅客
讚好:整潔度和職員與服務
Nicole was really great!
於 2024 年 3 月住了 3 晚

10/10 優異

MacKenzie

伴侶同遊
讚好:整潔度和住宿狀況
Super reasonable price for a really decent stay!
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月27日的回應
Dear MacKenzie, Thank you for your positive feedback about Extended Stay America! We're thrilled to hear that you found our hotel to offer great value for your stay. Providing our guests with a comfortable and affordable experience is our priority, and we're delighted that we met your expectations. Your satisfaction is our utmost reward, and we look forward to welcoming you back for another enjoyable stay. Sincerely,Hotel Management

4/10 欠佳

Lymari

伴侶同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The room was disgusting. We found belongings from another guest. My husband moved the chair so I can use the mirror while getting ready and there was food crumbs, dirt, and items under the seat. The couch had a rip on it. Definitely not worth the price. Floor around the kitchen area wasn’t properly cleaned. Front staff was nice but the cleaning was not up to par.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月26日的回應
Dear Lymari, Thank you very much for staying at our hotel. We strive to provide every guest with a clean and comfortable room; therefore, we are disappointed to hear this was not your experience. Please accept our sincere apologies. We take the cleanliness of our suites and the entire hotel very seriously, and we will address this with our housekeeping department to ensure this does not happen again. We hope this unfortunate situation will not prevent you from staying with us again, as we would welcome the chance to show you the great visit you deserve. Sincerely,Hotel Management

10/10 優異

Yuri

於 2024 年 3 月住了 1 晚

10/10 優異

Briand

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic service the staff is very helpful highly professional
於 2024 年 3 月住了 1 晚

10/10 優異

Samella

於 2024 年 3 月住了 2 晚

10/10 優異

Richard (Roslindale)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet place, clean and affordable
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月19日的回應
Dear Richard, Thank you for the great review! It is wonderful you enjoyed your time at Extended Stay America so much! We strive for excellence, so we are thrilled you appreciated our clean property, quiet atmosphere, and prime location! Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.Sincerely,Hotel Management

10/10 優異

Robert

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚

6/10 一般

James

讚好:職員與服務
於 2023 年 12 月住了 2 晚

10/10 優異

Eurydice

於 2024 年 3 月住了 1 晚

10/10 優異

Keysa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Tanya

於 2024 年 3 月住了 1 晚

10/10 優異

Yuri

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Nice rooms
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月6日的回應
Dear Yuri, Thank you for sharing your experience with fellow travelers. We are glad you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for their excellent work. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America whenever your travels bring you back this way.Sincerely,Hotel Management

6/10 一般

Sandra

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Room was very clean but bed wasn’t very comfortable and sheets were not very soft. There is also a lot of traffic noise. Staff was very friendly and helpful. Nice to have coffee and a small bite for breakfast in the morning also.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月5日的回應
Dear Sandra, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to share your experience. We are glad you liked your clean room and our service. However, we regret the concerns you had with the bedding and noise. We have discussed your observations with our team and are grateful for feedback that helps us serve our guests better. Thank you again for your comments, and we hope you will revisit to experience our hotel the way you should have during this stay.Sincerely,Hotel Management

10/10 優異

Tirice

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Would def stay again
於 2024 年 2 月住了 3 晚

10/10 優異

Rosanna (Providence)

於 2024 年 2 月住了 1 晚

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

8/10 不錯

Vivian

讚好:整潔度、職員與服務和住宿狀況
Smell of marijuana quite regularly inside the hotel room.
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年3月3日的回應
Dear Vivian, Thank you for taking the time to share your experience. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback, and we look forward to welcoming you again for a much better stay.Sincerely,Hotel Management

10/10 優異

Steven

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Bryan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was great place to book at
於 2024 年 2 月住了 7 晚

10/10 優異

Lisa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to all conveniences
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月25日的回應
Dear Lisa, We're glad to hear that our location provided convenience during your stay at Extended Stay America. Your comfort and ease of access to amenities are important to us, and we're delighted that our proximity to local conveniences enhanced your experience. Thank you for choosing us, and we hope to welcome you back again soon!Sincerely,Hotel Management

10/10 優異

Kristy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great location!
於 2023 年 12 月住了 2 晚