「The room we we given had a malfunctioning thermostat and AC unit. When I went down the front desk she said we could just unplug the AC. She said she knew about it but still put us in the that. When I asked why she did that she said”She didn’t think it was a big deal” We it was. You don’t tell people to unplug 220V plugs. She never offered to move us although the hotel was not full. Very poor customer service.」
「The room we we given had a malfunctioning thermostat and AC unit. When I went down the front desk she said we could just unplug the AC. She said she knew about it but still put us in the that. When I asked why she did that she said”She didn’t think it was a big deal” We it was. You don’t tell people to unplug 220V plugs. She never offered to move us although the hotel was not full. Very poor customer service.」
Henry