Shreveport Eastgate Shopping Center Hotels

"There were alot of people checking in and only 2 agents to handle all the people. "

"Check in was long …it took about 45 minutes . Checked in around 9pm and there were no towels ready …However all staff was very polite and professional …towels came in about 20 minutes…room was very clean, bed was comfy . Didn’t make it on to the casino this time but I will be back again ! Took off a star for the long check in time &house keeping delay . "

"The rooms were a bit outdated, the water pressure was low, THE CASINO BAR HOST WAS GREAT! And parking was a bit challenging, only because there was NO VALET."

"The kitchen staff was awesome; the food was great, hot and dining space was clean."

"Air Conditioner was great, clean room and hotel and a nice staff. The hotel is in need of a major update. Rooms were very clean but as i stated it needs to be updated."

"The room was excellent and the staff was very nice"

"Hotel was very clean. The staff was friendly and the food at the restaurants was excellent. "

"They had my room amenities wrong. I explained to the operator with Hilton and she offered me to change to another one of their hotels at my expense or keep what I had since I booked through a third party. The bed was broken; small black bugs crawling all over the floor and walls in the bathroom; mold and mildew all in bathroom "

"The elevator didn’t work, it took forever to check in and out. The hotel room was not the cleanest and the fridge didn’t work properly "