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貝斯特韋斯特愛丁堡哥倫布酒店的評價

2.5 out of 5
貝斯特韋斯特愛丁堡哥倫布酒店
11780 N US Highway 31, Edinburgh, IN

評價

8.0

很好

10 分評分，優異；800 則評價中有 301 則" "
8 分評分，不錯；800 則評價中有 291 則" "
6 分評分，一般；800 則評價中有 107 則" "
4 分評分，欠佳；800 則評價中有 53 則" "
2 分評分，很差；800 則評價中有 48 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

8.4/10 

設施服務

7.8/10 

住宿狀況

8.4/10 

環保程度

評價

4/10 欠佳

HUNG CHENG

不滿：整潔度、住宿狀況和客房舒適度
清潔有待加強
整體還可以，不過晚上睡覺還出現蟑螂，而且是在不同時間出現2隻。 下次應該不會再入住
於 2017 年 9 月住了 1 晚
Sheena Gilley 於 2017年9月18日的回應
We appreciate your feedback. Sheena Gilley GM

8/10 不錯

Leo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
我們訂非吸菸房，但進房還是有一股煙味
Sheena Gilley 於 2017年4月11日的回應
Thanks for your feedback, we hope you enjoyed your stay! Sheena Gilley General Manager

10/10 優異

Nikki

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall it was very nice!
於 2024 年 5 月住了 1 晚

10/10 優異

Angela (Sycamore)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Last minute reservation when the (awful, filthy) hotel we had originally booked “couldn’t find” our reservation information from hotels.com. We were there to see the eclipse and almost everything was booked. Got lucky to find this hotel. Best Western in Edinburg checked us in quickly, problem-free, and with a smile. The room was clean, the beds were comfortable, and the area was convenient. I would recommend.
於 2024 年 4 月住了 1 晚
S. Gilley 於 2024年5月21日的回應
Thank you for taking your time to give us five star review. we appreciate your business.

8/10 不錯

Murat

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Only the check in process was long and tiring. 3 other customers in front of us.
於 2024 年 5 月住了 1 晚
sheena gilley 於 2024年5月20日的回應
thank you for your feedback.

10/10 優異

April

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It wasbabgreat place tonstay and the price made it even better. The option for breakfast is different daily and myvday was not good . No options
於 2024 年 5 月住了 1 晚
SGilley 於 2024年5月17日的回應
Thank you for you feedback. We appreciate you business:)Sheena GilleyGeneral Manager

10/10 優異

Melvin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fourth time here , check in early price has always less than quoted. They let my grandkids come and visit and swim. They have treated me great.
於 2024 年 5 月住了 6 晚
SGilley 於 2024年5月14日的回應
Thank you for your feedback. We are glad you had a great time at the Best Western Edinburgh/Columbus. Come back and see us:)Sheena GilleyGeneral Manager

6/10 一般

Codie (Clay City)

讚好：整潔度
不滿：職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
SGilley 於 2024年5月1日的回應
Thanks for your feedback. We appreciate your business!Sheena GilleyGeneral Manager

6/10 一般

Dan

Ok
於 2024 年 4 月住了 1 晚
SGilley 於 2024年4月23日的回應
Thank you for your feedback. We appreciate your business. Sheena GilleyGeneral Manager

8/10 不錯

Margie (Greensboro)

家人同遊
讚好：整潔度和設施服務
It was clean. Staff friendly. Older hotel, but for a couple of nights and the price, it was great.
於 2024 年 4 月住了 2 晚
SGilley 於 2024年4月11日的回應
Thank you for your feedback. We appreciate your business and hope to see you again:)Sheena GilleyGeneral Manager

8/10 不錯

Greg

讚好：整潔度、職員與服務和住宿狀況
Super clean, which, besides safety is the main thing I want in a hotel! The only thing I’d say was less than satisfactory was the bed. I usually love hotel beds, but this one was super uncomfortable. I tossed and turned because it made my back hurt pretty bad. BUT, if you don’t mind taking some Advil for your back, everything else was wonderful! The coffee was GREAT!
於 2024 年 4 月住了 1 晚
SGilley 於 2024年4月11日的回應
Thank you for your valuable feedback. We have brand new beds and have been hearing great things about them! I'm sorry you didn't find them comfortable. We appreciate your business:)Sheena GilleyGeneral Manager

8/10 不錯

Elizabeth (Gary)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was quiet and I was even right next to the ice machine. The room itself was very nice, updated. The only quibble i had was with the bathroom; I had requested a handicap accessible bathroom and the shower was indeed a walk-in one, but the the floor was quite slick. There was a bar inside the shower, but nothing to grab onto outside the shower so I had to grab onto the towel rack near the shower. It was a bit precarious. Maybe add a different surface to the shower floor and a few more grab bars, it would be great. Thank you.
於 2024 年 4 月住了 3 晚
SGilley 於 2024年4月11日的回應
Thank you so much for your valuable feedback. We will take all your suggestions into consideration! We appreciate your business:)Sheena GilleyGeneral Manager

10/10 優異

Constance

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient to shops and restaurants.
於 2024 年 4 月住了 2 晚
SGilley 於 2024年4月9日的回應
Thanks for your feedback. We appreciate your business:)Sheena GilleyGeneral Manager

10/10 優異

Laurie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice, comfortable, clean, and quiet. Great stop for a night while traveling.
於 2024 年 3 月住了 1 晚
SGilley 於 2024年3月25日的回應
Thank you for your positive feedback! We appreciate your business and hope to see you again:)Sheena GilleyGeneral Manager

10/10 優異

Norma

讚好：整潔度、職員與服務和住宿狀況
Clean and comfortable. I slept amazing and felt safe. Would stay here again.
於 2024 年 3 月住了 1 晚
SGilley 於 2024年3月22日的回應
Thanks for your feedback. We appreciate your business:)Sheena GilleyGeneral Manager

8/10 不錯

Tamela

We did an overnight stay. The room was clean and the bed was comfortable. They are pet friendly and we travel with a little dog so that was important for us. The location is great because of the restaurants and gas station is right there within walking distance.
於 2024 年 3 月住了 1 晚
SGilley 於 2024年3月5日的回應
Thank you for your feedback. We appreciate your business:)Sheena GilleyGeneral Manager

8/10 不錯

Stephanie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Room was nice. Pool deck was painted and very slippery. Breakfast was picked over and very little was available. Syrup and waffle mix were empty and we had to ask to have them refill them. Overall, breakfast was tasty though.
於 2024 年 3 月住了 1 晚
SGilley 於 2024年3月5日的回應
Thank you for your valuable feedback and for helping us improve! We appreciate your business and hope to see you again:)Sheena GilleyGeneral Manager

10/10 優異

Tiffini

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay!
Loved the location of the hotel and felt it was a good price and a clean room!
於 2024 年 2 月住了 1 晚
SGilley 於 2024年2月23日的回應
Thank you for your perfect score! This is what we strive for! I will commend my staff on a job well done:)Sheena GilleyGeneral Manager

6/10 一般

kevin

於 2024 年 2 月住了 1 晚
SGilley 於 2024年2月22日的回應
Thank you for your feedback. We appreciate your business and hope to see you again:)Sheena GilleyGeneral Manager

10/10 優異

patricia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great property
Desk receptionist was very pleasant, helpful and courteous. Property was nicely decorated, up to date and clean.
於 2024 年 2 月住了 1 晚
SGilley 於 2024年2月20日的回應
Thank you for your wonderful feedback! We hope to see you again:)Sheena GilleyGeneral Manager

2/10 很差

David

於 2024 年 2 月住了 1 晚
SGilley 於 2024年3月22日的回應
Thank you.

2/10 很差

LISA

讚好：整潔度
不滿：職員與服務和客房舒適度
於 2024 年 2 月住了 2 晚
SGilley 於 2024年2月15日的回應
Thank you for your feedback. It is sad and unfair for you to rate a business a low score due to a hold being placed on your card when that is a standard procedure. Sheena GilleyGeneral Manager

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The only problem was kids running down the hall and above our room. We called the front desk and they told the parents. Young kids should always have a room on the first floor. It’s always a clean, up to date hotel.
於 2024 年 2 月住了 1 晚
SGilley 於 2024年2月13日的回應
Thank you for your valuable feedback. We appreciate you!Sheena GilleyGeneral Manager

10/10 優異

Lafleche

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚
SGilley 於 2024年2月10日的回應
Thank you for your perfect score! This is what we strive for:) We hope to see you again:)Sheena GilleyGeneral Manager

10/10 優異

Camille

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff, clean and comfortable room and great breakfast! Highly recommend staying here!
於 2024 年 1 月住了 1 晚
SGilley 於 2024年1月31日的回應
Thanks for your great score! We hope to see you again:)Sheena GilleyGeneral Manager

10/10 優異

mark

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean. Kind of hard to find off of main road
於 2024 年 1 月住了 1 晚
SGilley 於 2024年1月30日的回應
Thank you for your excellent rating! We hope to see you again:)Sheena GilleyGeneral Manager

10/10 優異

Annette

讚好：整潔度和設施服務
於 2024 年 1 月住了 1 晚
SGilley 於 2024年1月19日的回應
Thank you for your feedback. We appreciate your feedback!Sheena GilleyGeneral Manager

10/10 優異

Dianne (Marquette)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 5 晚
SGilley 於 2024年1月18日的回應
Thank you for your positive feedback! We hope to see you again:)Sheena GilleyGeneral Manager

10/10 優異

Rick

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect location
於 2024 年 1 月住了 1 晚
SGilley 於 2024年1月13日的回應
Thank you for your perfect score! I'm glad our location worked for you:) We hope to see you again!Sheena GilleyGeneral Manager

10/10 優異

JAMES

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
SGilley 於 2024年1月10日的回應
Thank you for your feedback. We appreciate your business and hope to see you again:)Sheena GilleyGeneral Manager

8/10 不錯

Amy (Rockton)

於 2023 年 12 月住了 1 晚
SGilley 於 2024年1月31日的回應
Thanks for your great score! We hope to see you again:)Sheena GilleyGeneral Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice clean room and comfortable bed
於 2023 年 12 月住了 1 晚
SGilley 於 2023年12月22日的回應
Thanks for your positive 10/10 feedback! We are pleased you enjoyed your stay:)Sheena GilleyGeneral Manager

8/10 不錯

Chad

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
SGilley 於 2023年12月19日的回應
Thank you for your feedback. We appreciate your business:)Sheena GilleyGeneral Manager

8/10 不錯

Cathy

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Great hotel for a shorter stay
The staff is attentive and easily accessible. The lobby is clean, comfortable furniture and the included breakfast buffet had a number of choices for all tastes. The room is showing some signs of wear and age. However it was clean. The bedding was comfortable. Have stayed several times because they allow pets. Having said that, the hotel is extremely quiet. Rarely does “neighboring room noise” cause our dog to bark. Ample free self parking in a large lot.
於 2023 年 12 月住了 1 晚
SGilley 於 2023年12月19日的回應
Thank you for taking time to submit your feedback regarding your continuous stays at the Best Western Edinburgh/Columbus! We appreciate you and hope to see you again:)Sheena GilleyGeneral Manager

10/10 優異

Anthony

讚好：整潔度、職員與服務和住宿狀況
SGilley 於 2024年2月10日的回應
Thank you for your perfect score! This is what we strive for:) We hope to see you again:)Sheena GilleyGeneral Manager

10/10 優異

Shannon

讚好：整潔度、職員與服務和住宿狀況
Dark
於 2023 年 12 月住了 1 晚
SGilley 於 2023年12月5日的回應
Thank you for your perfect score! This is what we strive for:) We hope to see you again:)Sheena GilleyGeneral Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
SGilley 於 2023年12月5日的回應
Thank you for your perfect score! This is what we strive for:) We hope to see you again:)Sheena GilleyGeneral Manager

8/10 不錯

Melvin

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 4 晚
SGilley 於 2023年11月28日的回應
Thanks for your feedback. We hope to see you again:)Sheena GilleyGeneral Manager

6/10 一般

Monica

家人同遊
不滿：職員與服務
Jacuzzi tub showers should be ripped out. Nasty build up and felt unclean. No elevator to 2nd or 3rd floors...NONE. not out of service.
於 2023 年 11 月住了 1 晚
S.G 於 2023年11月20日的回應
Thank you for your feedback. Sheena GilleyGeneral Manager

10/10 優異

Charles

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean an well kept.
於 2023 年 11 月住了 3 晚
Sheena Gilley 於 2023年11月13日的回應
Thank you for your perfect score!! We appreciate your business and hope to see you again!

10/10 優異

David

於 2023 年 11 月住了 1 晚
Sheena Gilley General Manager 於 2023年11月14日的回應
Thank you for choosing to stay at Best Western, glad you had a great experience. We hope to see you again.

2/10 很差

Josh

於 2023 年 10 月住了 1 晚
SGilley 於 2023年12月2日的回應
Thanks for your feedback. Please contact the hotel if something went wrong with your stay!Sheena GilleyGeneral Manager

10/10 優異

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
SGilley 於 2023年11月6日的回應
Thank you for your perfect score! This is what we strive for! Hope to see you again:)Sheena GilleyGeneral Manager

10/10 優異

Cathy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
SGilley 於 2023年11月5日的回應
Thank you for your perfect score! This is what we strive for:) We hope to see you again!Sheena GilleyGeneral Manager

10/10 優異

Todd

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fast easy check in. Would have been a plus if they had a washer and dryer for guests available
於 2023 年 11 月住了 1 晚
SGilley 於 2023年11月5日的回應
Thank you for your valuable feedback. We do provide laundry services by turning your laundry into our staff! We hope to see you again:)

10/10 優異

Christopher

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
SGilley 於 2023年11月6日的回應
Thank you for your perfect score! I will compliment my team on a job well done! This is what we strive for! Hope to see you again:)Sheena GilleyGeneral Manager

4/10 欠佳

Paul

親子同遊
不滿：職員與服務、設施服務和住宿狀況
Unfriendly uninterested reception staff rude aggressive cleaners average food
於 2023 年 10 月住了 3 晚
SGilley 於 2023年10月31日的回應
Thank you for your feedback. I will be sure to share your review with my staff to ensure the best service in the future. We appreciate you taking time out to help us improve!Sheena GilleyGeneral Manager

10/10 優異

Kris

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We had an awesome stay. We’ll be back
於 2023 年 10 月住了 1 晚
SGilley 於 2023年10月31日的回應
Thank you for your perfect score!! We appreciate your business and hope to see you again!Sheena GilleyGeneral Manager

10/10 優異

Brenda

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Staff is cheerful and helpful - does your laundry for a small fee.
於 2023 年 10 月住了 1 晚
SGilley 於 2023年10月31日的回應
Thank you for your 5/5 score!! We appreciate your business and hope to see you again!Sheena GilleyGeneral Manager

4/10 欠佳

George

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
I cannot believe the price we pay for things anymore. This hotel is the latest in a list of properties I’ll never stay at again. The rooms were small, humid, had terrible beds and the bathroom was tiny, dirty and uncomfortable! No value for the price paid!
於 2023 年 10 月住了 1 晚
SGilley 於 2023年10月31日的回應
We appreciate your feedback. We always encourage guests to make us aware of any issues so we can have the opportunity to make things right! I apologize your stay was less than great and assure you this is not our typical standard.