1/5 很差
真實旅客
4 1月 2018
不滿意：整潔度、員工與服務、住宿狀況及設施和客房舒適度
Don’t book this one !
Bad experience ! First night the heater was not working but the supervisor just gave us a portable heater which is noisy and bothering us all night . Luckily the next day we asked them to give us a new room otherwise it would be a disastor . Room cleaning is ridiculously every three days . We asked them to do room cleaning the second day morning but when we returned to hotel around evening , the room was not done cleaning at all . What’s worse is that the supervisor gave us a lame excuse , saying that’s not their business but the cleaning company . Really bad and unacceptable attitude to the customers . Totally we do not recommend this one and we believe there are way more better hotels worthy of booking in Edinburgh .
於 2017 年 12 月住了 3 晚
