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Shangri-La Tanjung Aru, Kota Kinabalu

5.0 star property
Luxury resort with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Scenic views of Sabah State Mosque and Anjung Samudera surround this tranquil Kota Kinabalu resort. Enjoy 9 holes of golf, a marina, and a private beach. Three restaurants serve international cuisine. Families love two outdoor pools, one with a kids' waterslide.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
The current price is HK$1,254
HK$1,498 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Tanjung Seaview (King)

1 bedroom, down duvets, in-room safe, individually decorated

Tanjung Seaview (King)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 498 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Executive Seaview Suite (King)

1 bedroom, down duvets, in-room safe, individually decorated

Tanjung Executive Seaview Suite (King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 1130 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Deluxe Seaview Suite (King)

1 bedroom, down duvets, in-room safe, individually decorated

Tanjung Deluxe Seaview Suite (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 1991 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Seaview (King)

1 bedroom, down duvets, in-room safe, individually decorated

Kinabalu Seaview (King)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Mountain View (King)

1 bedroom, down duvets, in-room safe, individually decorated

Kinabalu Mountain View (King)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Seaview (Twin)

1 bedroom, down duvets, in-room safe, individually decorated

Tanjung Seaview (Twin)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 505 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kinabalu Seaview (Twin)

1 bedroom, down duvets, in-room safe, individually decorated

Kinabalu Seaview (Twin)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kinabalu Mountain View (Twin)

1 bedroom, down duvets, in-room safe, individually decorated

Kinabalu Mountain View (Twin)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club Seaview (King)

1 bedroom, down duvets, in-room safe, individually decorated

Horizon Club Seaview (King)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 506 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club Seaview (Twin)

1 bedroom, down duvets, in-room safe, individually decorated

Horizon Club Seaview (Twin)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 505 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kinabalu Deluxe Seaview Suite (King)

Dining room

Kinabalu Deluxe Seaview Suite (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 1324 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Kinabalu Jungle Themed)

1 bedroom, down duvets, in-room safe, individually decorated

Family Suite (Kinabalu Jungle Themed)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 710 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Tanjung)

Terrace/patio

Room, 1 King Bed, Pool View (Tanjung)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 505 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Sea View, Room, 1 King Bed, Terrace

1 bedroom, down duvets, in-room safe, individually decorated

Tanjung Sea View, Room, 1 King Bed, Terrace

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 505 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Twin Room, Terrace, Sea View

1 bedroom, down duvets, in-room safe, individually decorated

Horizon Club, Twin Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 506 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed, Terrace, Sea View

1 bedroom, down duvets, in-room safe, individually decorated

Horizon Club, Room, 1 King Bed, Terrace, Sea View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 506 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Sea View, Twin Room, Terrace

1 bedroom, down duvets, in-room safe, individually decorated

Tanjung Sea View, Twin Room, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 505 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Sea View (Kinabalu)

1 bedroom, down duvets, in-room safe, individually decorated

Room, 1 King Bed, Terrace, Sea View (Kinabalu)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

1 bedroom, down duvets, in-room safe, individually decorated

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Twin Room, Pool View (Tanjung)

1 bedroom, down duvets, in-room safe, individually decorated

Twin Room, Pool View (Tanjung)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 505 sq ft
  • Sleeps 4
  • 2 Twin Beds

Twin Room, Terrace, Sea View (Kinabalu)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Sleeps 4
  • 2 Twin Beds

Family Twin Room, Terrace, Pool View (Tanjung )

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Sleeps 4
  • 2 Twin Beds

Family Room, 1 King Bed, Pool View (Tanjung, Terrace)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

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About the area

Map
No. 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100

What's nearby

  • Sabah State Mosque - 5 min drive - 4.6 km
  • Imago Shopping Mall - 7 min drive - 5.3 km
  • Sutera Harbour - 7 min drive - 4.9 km
  • Gaya Street Sunday Market - 8 min drive - 7.5 km
  • Suria Sabah Shopping Mall - 9 min drive - 8.2 km

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 14 min drive

Restaurants

  • ‪Coco Joe's Bar & Grill - ‬9 min walk
  • ‪Sunset Bar, Kinabalu Yatch Club - ‬6 min walk
  • ‪Café TATU - ‬9 min walk
  • ‪Shang Palace - ‬7 min walk
  • ‪Sunset Bar - ‬11 min walk

About this property

Shangri-La Tanjung Aru, Kota Kinabalu

Luxury family-friendly resort near Imago Shopping Mall
Located close to Sabah State Mosque and Anjung Samudera, Shangri-La Tanjung Aru, Kota Kinabalu provides an adjacent golf course, a marina and free water park access. This resort is a great place to bask in the sun with a private beach, sunloungers and scuba diving. Indulge in a massage, a body wrap and reflexology at Chi, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. The health club offers yoga classes and fitness classes; other things to do include snorkelling, boat tours and parasailing. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a corner/local shop and a terrace.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Limo/town car service, breakfast (surcharge) and 3 outdoor tennis courts
  • Express check-out, express check-in and supervised childcare (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 498 individually furnished rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Changing tables, baby baths and free infant beds
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and bidets
  • 43-inch LCD TVs with cable channels
  • Furnished balconies or patios, wardrobes/cupboards and eco-friendly cleaning products

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8.4 out of 10, Very good, 1,002 reviews
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HK$1,122 total
includes taxes & fees
17 Nov - 18 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Covered valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Borneo Lounge; Bar
  • Cafe' TATU
  • Coco-Joe's Bar; Grill
  • Shang Palace
  • Sunset Bar

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Kayaking
  • Mini golf
  • Paddleboard
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • Water skiing
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 7,190 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Marina
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Sign language-capable staff
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Shangri-La mobile app before check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from December 9 2025 to February 10 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Fitness facilities
  • Recreation facilities
The property will be renovating from 28 October 2025 to 10 February 2027 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Fitness facilities
  • Lobby
  • Selected guestrooms
  • Water park

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 212.4 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 212.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Guests under 16 years old are not allowed in the health club or fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Shangri La's Tanjung Aru Resort
Shangri La's Tanjung Aru Resort Spa
Shangri La's Tanjung Aru Resort Spa
Shangri-La Tanjung Aru, Kota Kinabalu Resort
Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

Frequently asked questions

Does Shangri-La Tanjung Aru, Kota Kinabalu have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:00 PM. One of the swimming pools will be unavailable from December 9 2025 until February 10 2027 (dates subject to change). The property will be renovating one of the swimming pools from October 28 2025 until February 10 2027 (completion date subject to change).

How much does it cost to stay at Shangri-La Tanjung Aru, Kota Kinabalu?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Shangri-La Tanjung Aru, Kota Kinabalu on 25 Nov 2025 start from HK$1,253.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Tanjung Aru, Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Tanjung Aru, Kota Kinabalu?

Self-parking is free at this property.

What time is check-in at Shangri-La Tanjung Aru, Kota Kinabalu?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Shangri-La Tanjung Aru, Kota Kinabalu?

Checkout is at noon.

Where is Shangri-La Tanjung Aru, Kota Kinabalu located?

Located in Tanjung Aru, this beachfront resort is next to a golf course and within 3 mi (5 km) of Sabah State Mosque and Imago Shopping Mall. Anjung Samudera and Gaya Street Sunday Market are also within 6 mi (10 km).

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Shangri-La Tanjung Aru, Kota Kinabalu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff made our stay memorable. All were friendly, courteous, helpful and went the extra mile. Would definitely return
Stayed 20 nights in Sep 2025

10/10 Excellent

DIVAKAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly with😀
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay in a wonderful resort
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service and good ambience, will visit next year - keep up the good work
Stayed 3 nights in Nov 2024

8/10 Good

Zarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property grounds, smelly carpet

The hotel property and bfast are amazing. Nice pools and pvt beach. Very nice. However, the carpet in the room had a terrible smell. The furniture is a little worn but the bathroom has been updated.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tomoko

Liked: Amenities, property conditions & facilities
It was really nice stay. Horizon lounge is wonderful.
Stayed 1 night in Aug 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just excellent. Also, great for those who bring their children.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashutosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Kids had a blast in the pool and water slides. Good breakfast spread as well.
Stayed 3 nights in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

Siti Nursalwana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place! staff was accommodating to change our room at the last minute. Overall, a nice experience for a short stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time. The staff are great! Very friendly, welcoming and helpful. I would happily visit Shangri-La Tanjung Aru again.
Stayed 13 nights in Mar 2024

10/10 Excellent

DURIYA AZIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful serene and peaceful
Stayed 3 nights in Sep 2023

10/10 Excellent

Muhammad Fadhlullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay for 3 nights at the hotel. 3 nights went by so quickly that we wished that we could have stayed longer. The facilities offered by the hotel are excellent especially for families with children. Special mention to receptionist Dzarif for making our stay more memorable with the seaview room. Will really come back to stay in the hotel again in the future.

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for families

Very nice hotel near the airport with comfortable rooms and good food. The only thing I didn’t like was the Al the children focused playgrounds and swimming pool and game room etc. Definitely a family oriented hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

SHINWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks!

I had a good rest during my trip. Thank you for the good service.
Stayed 3 nights in Apr 2024

8/10 Good

Chengwei

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 5 nights in Feb 2024

10/10 Excellent

Radhakrishnan

Liked: Amenities
Very good stay. Excellent property Only one feedback is to provide more vegetarian options in lounge. My wife found it hard since she is vegetarian
Stayed 5 nights in Nov 2023

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is consistently fantastic. The site itself is beautiful and really well appointed. The views are stunning, and sunset just sensational. Well worth the cost to enjoy the sunset bar. Food options are great - we used most of these during our stay. The breakfast is wonderful, with a great range to cater to all tastes. The main thing that makes this place amazing though is the staff. All our interactions with staff were fantastic. Haniff over in food and beverages will do whatever he can to make your stay special - and has an incredible memory for the details of the guests. Brandon who took care of us on our hotel organised trip to Sapi Island was fantastic - knowledgeable, kind to our daughter, and made sure we got out to the reef to snorkel before it was understandably closed due to low tide. All staff, from those in the kids water area and in the games room, to those looking after your room and helping with bags, were great. We'd stayed right before coming to this hotel at another, big, "5 star" place not far away - also with nice features - but what makes the difference is how you are made to feel at Shangri-La Tanjang Aru. That is what made our holiday. (I can only hope that the hotel managers do not expand further and risk losing what makes this place special. There is a pretty warehouse for people wanting to take instagram photos up the road - keep this place the treasure it is!)
Stayed 4 nights in Aug 2025

4/10 Poor

EUNJUNG

Liked: Room comfort
Disliked: Staff & service

not good

Overall, it is worse than Shangri-La Cebu Mactan. The sunset isn't particularly spectacular, but it's acceptable. Breakfast is not tasty. The staff are not friendly.
Stayed 7 nights in Dec 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process too long.....
Stayed 1 night in Jan 2025

8/10 Good

Chee Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good no regrets
Stayed 3 nights in Dec 2023

10/10 Excellent

dohee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Dec 2023

8/10 Good

EUNJOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
리조트자체는 좋았으나 리조트를 벗어나면 야시장까지도 택시를 이용해야함 걸어가는길이 아님 리조트는 또 가고싶음
Stayed 1 night in Oct 2025

10/10 Excellent

TOMOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン前、チェックイン後も、ファシリティ使えるように手配してくれて助かりました！全体的に綺麗で、大人用プールもあるのでのんびりできます。子供の遊ぶ施設やウォータースライダーなど、子供連れにも良さそうです。
Stayed 3 nights in Oct 2025