行政套房, 2 間臥室, 2 間浴室 | 房內用餐

坎特拉套房酒店的評價

2 out of 5
坎特拉套房酒店
11010 Jasper Ave, Edmonton, AB

評價

9.6

完美

10 分評分,優異;335 則評價中有 256 則" "
8 分評分,不錯;335 則評價中有 67 則" "
6 分評分,一般;335 則評價中有 7 則" "
4 分評分,欠佳;335 則評價中有 3 則" "
2 分評分,很差;335 則評價中有 2 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

Spencer

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

elizabeth

The staff was excellent
於 2024 年 4 月住了 1 晚
Sincerely, Canterra Suites Hotel Team 於 2024年4月29日的回應
Dear Elizabeth, Thank you for taking the time to rate our hotel and leave a comment. We are pleased to hear that our staff was excellent and will share your comments with our Front Desk Staff.

10/10 優異

Sergey

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice cozy apartment for a night out away from chores and duties.
於 2024 年 4 月住了 1 晚
Sincerely, Canterra Suites Hotel Team 於 2024年4月22日的回應
Dearest Sergey, Thank you for taking the time to rate us and leave a comment. We are pleased to hear that your night out was relaxing and enjoyable. Looking forward to seeing you on your next night off from chores and duties.

10/10 優異

Todd

商務旅客
讚好:設施服務和住宿狀況
Lots of restaurants nearby. If there on a weekend try to ask for a higher level or non street side as there are bars and can be loud.
於 2024 年 4 月住了 3 晚
Sincerely, Canterra Suites Hotel Team 於 2024年4月22日的回應
Dearest Todd. Thank you for taking the time to rate us and leave a comment. We try to accommodate all our guests' requests and understand Jasper Ave can be a bit loud. Always make sure to relay this information to the front desk to ensure your stay with us is pleasurable.

10/10 優異

Jacqueline

於 2024 年 4 月住了 1 晚
Sincerely, Canterra Suites Hotel Team 於 2024年4月22日的回應
Dear Jacqueline, Thank you so much for taking the time to rate our hotel. We are pleased to see that you enjoyed your stay and look forward to your next visit.

10/10 優異

Tammy

讚好:整潔度、職員與服務、設施服務和住宿狀況
The property needs a little updating but over all went for an Oiler Game with 4 people stayed in a suite with a kitchen 2 king size bed and two bathrooms. Walked to the game from hotel. Lots of options for meals and entertainment…you won’t be disappointed.
於 2024 年 4 月住了 2 晚
Sincerely, Canterra Suites Hotel Team 於 2024年4月16日的回應
Dear Tammy, we are pleased to hear that your stay with us was enjoyable and look forward to your next stay in the future. Thank you so much for taking the time to leave a comment and a review, we appreciate every review.

10/10 優異

Chris

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Need better parking options
於 2024 年 3 月住了 1 晚
Sincerely, Canterra Suites Hotel Team 於 2024年4月4日的回應
Dearest Chris, Thank you for taking the time to rate us and leave a comment. We value your input and do understand your frustration. We unfortunately have limited space in our parkade, but we do offer safe outdoor parking at no extra cost to our guests. We hope you were able to utilize this service we offer.

10/10 優異

Leslie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice property, two bedrooms and two bathrooms worked great for a family.
於 2024 年 3 月住了 1 晚
Sincerely, Canterra Suites Hotel Team 於 2024年4月4日的回應
Dear Leslie, Thank you for taking the time to rate us and leave us a comment. We are pleased to hear that your stay with us was great and look forward to seeing you on your next stay!

10/10 優異

Chantel

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Was close to everything that we had planned for a girls weekend. Would stay here again
於 2024 年 3 月住了 2 晚
Sincerely, Canterra Suites Hotel Team 於 2024年4月3日的回應
Dear Chantel, Thank you for taking the time to leave a comment and rate us. We value your comments and look forward to your next visit.

10/10 優異

Leon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms were amazing. We had a 2 bedroom suite. Check in lady was polite and very helpful
於 2024 年 3 月住了 1 晚
Sincerely, Canterra Suites Hotel Team 於 2024年4月3日的回應
Dear Leon, Thank you for taking the time to rate us and leave a comment. We are so pleased to see that you enjoyed your stay.

10/10 優異

Kay

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
You couldn’t ask for a better place to stay. Great layout and spacious, too. Beds are very comfortable as well
於 2024 年 3 月住了 2 晚
Sincerely, Canterra Suites Hotel Team 於 2024年3月13日的回應
Dear Kay, Thank you for taking the time to rate us and for leaving a review. We are always happy to hear our guests had an enjoyable stay and we look forward to seeing you again.

10/10 優異

Jeff

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
First time staying and real convent location and rooms are great for groups.
於 2024 年 2 月住了 3 晚
Sincerely, Canterra Suites Hotel Team 於 2024年3月13日的回應
Dear Jeff, Thank you for your review and for taking the time to rate us. We greatly appreciate your comments and look forward to your next stay with us.

10/10 優異

Tevin

於 2024 年 2 月住了 1 晚
Sincerely, Canterra Suites Hotel Team 於 2024年4月3日的回應
Dearest Tevin, Thank you for taking the time to rate our service. We value and appreciate every review we receive.

8/10 不錯

conan

於 2024 年 1 月住了 3 晚
Sincerely, Canterra Suites Hotel Team 於 2024年1月31日的回應
Dear Conan, Thank you for taking the time to rate us. We are pleased to see your stay was pleasurable and look forward to seeing you next time!

10/10 優異

Shaylee

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Sincerely, Canterra Suites Hotel Team 於 2024年1月31日的回應
Dear Shaylee, Thank you for taking the time to rate us. We are very pleased to see that you enjoyed your stay with us and look forward to seeing you again!

10/10 優異

Ellen (Hay Lakes)

讚好:整潔度、職員與服務和住宿狀況
Had a suite and it was great. Very clean and roomie
於 2024 年 1 月住了 1 晚
Sincerely, Canterra Suites Hotel Team 於 2024年1月31日的回應
Dear Ellen, Thank you for taking the time to share your experience and rate us. We look forward to welcoming you on your next visit.

8/10 不錯

Tamara

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Reasonably appointed well located hotel
Conveniently located close to where family live. So we could walk to their place. location is also good for restaurants and entertainment. Rooms are also spacious and reasonably well appointed.
於 2024 年 1 月住了 1 晚
Sincerely, Canterra Suites Hotel Team 於 2024年1月31日的回應
Dear Tamara, Thank you for taking the time to leave a review and rate us. We are happy to hear that our location and facilities made your stay comfortable. We look forward to your next stay with us!

10/10 優異

JIN YEON

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Canterra Suites 於 2024年1月22日的回應
Dear Jin Yeon, Thank you for the great review. We hope to welcome you back soon. Sincerely, Canterra Suites Team.

10/10 優異

Amanda

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Super homey and comfortable
Really loved the layout, ambiance and convenience. Good linens, clean and nicely restocked day too. Thank you. The parking situation is really frustrating though. It seems to be an issue a lot of people mention.
於 2024 年 1 月住了 2 晚
Sincerely, Canterra Suites Team 於 2024年1月22日的回應
Dear Amanda, Thank you for the great review and for taking a moment to share your experience. We are pleased to hear that you consider us your home away from home. Your comments will be shared with the staff to see how we can combat the frustration you mentioned. We look forward to welcoming you back soon.

8/10 不錯

Greg

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel was great for two couples. The beds were comfortable, the hotel was quiet, but outside there was lots of traffic. The indoor parking lot was full so we had to park across the street in the shopping center which wasn't ideal due to the colder weather, but wasn't unreasonable either. I will consider staying here again when in the Edmonton area.
於 2024 年 1 月住了 1 晚
Sincerely, Canterra Suites Team 於 2024年1月22日的回應
Dear Greg, Thank you for your great review and for taking the time to comment. We do try to make everyone's stay as pleasurable as possible by delivering high-quality service to all our guests. We look forward to you visiting us again when you are in Edmonton.

10/10 優異

Buddy

於 2024 年 1 月住了 1 晚
Sincerely, Canterra Suites Hotel Team 於 2024年3月13日的回應
Dear Buddy, Thank you for taking the time to rate us.

10/10 優異

Norma

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Washer/Dryer inside, Oven , Ref … You feels like Home away from Home . Close enough to call Home . Thank you ! We’ll difinitely stay again
於 2023 年 12 月住了 15 晚
Sincerely, Canterra Suites Team 於 2024年1月9日的回應
Dear Norma, Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay and that you consider it your home away from home. We look forward to welcoming you again soon.

10/10 優異

Amanda

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Sincerely, Canterra Suites Team 於 2023年12月22日的回應
Dear Amanda, Thank you for taking the time to rate our property. We are happy to see your stay was a great one and look forward to seeing you on your next stay with us.

10/10 優異

elyane

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Yours Sincerely, Canterra Suites Team 於 2023年12月22日的回應
Dear Elyane, Thank you for taking the time to review our property. We are pleased to hear that your stay was enjoyable and look forward to your next stay with us.

8/10 不錯

Edward

於 2023 年 11 月住了 1 晚
Sincerely, Canterra Suites Team 於 2023年12月22日的回應
Dear Edward, Thank you for taking the time to rate our property. We are happy to see you enjoyed your stay with us, please let us know on where and what we could improve to make your stay even better. We look forward to seeing you again.

6/10 一般

Braden

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Check out..
The stay overall of great! Loved the double king suite for family. The updates to the hotel were amazing but on check out in the morning on Monday. The clerk working reception desk. Seemed like she didn’t want to leave the office while I was waiting at the desk. Asking me questions throu the office door. Very un professional in my mind
於 2023 年 11 月住了 1 晚
Canterra Suites 於 2023年11月20日的回應
Good day Braden. We do apologize for the experience you had with our front desk clerk. Your comments are valued and we thank you for taking the time to rate us. We hope your next stay with us will be a better experience. Sincerely, Canterra Suites Team

10/10 優異

Michelle

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 5 晚
Canterra Suites 於 2023年11月3日的回應
Hi Michelle, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable. Sincerely, Canterra Suites Team

10/10 優異

Gwen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Canterra Team 於 2023年10月30日的回應
Hi GwenMany thanks for rating us and we are pleased your stay was good.Hope to see you on your next visit.

2/10 很差

Leigh

家人同遊
不滿:職員與服務、設施服務和住宿狀況
Parking was an issue. I called day prior and was told there was underground parking. Upon check in I was told it was full & to park in outdoor lot. I left my license plate with front desk as requested however someone didn’t do their job & they towed my vehicle. I spent an hour waiting to hear from the staff at the reception desk, not knowing if my vehicle had been stolen or towed. It was extremely stressful & plans for that day were ruined. They said they had made a mistake & the only compensation I was offered was $50 for the cab I had to take to go get my vehicle from the towing company. This was meant to be a fun weekend and was anything but fun! Would never stay at the Canterra Suites ever again!!!
於 2023 年 10 月住了 1 晚
Canterra Suites 於 2023年11月3日的回應
Hi Leigh, We at Canterra Suites once again apologise for the inconvenience caused last weekend.We do have indoor parking, but it is on a first come first serve basis and dont reserve parking prior to a guest checking in. We registered your vehicle as required by our staff for the outdoor parking and unfortunately due to Impark's miscommunication on their side, your vehicle was towed. Sincerely, Canterra Suites Team.

10/10 優異

Elaine

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Canterra Team 於 2023年10月30日的回應
Good morning Elaine, Thank you for taking the time to rate us. We are so pleased to hear your stay was great and look forward to seeing you on your next trip.

10/10 優異

Patrick

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I try to stay here whenever I travel to Edmonton. The staff are extremely nice and helpful. I highly recommend to anyone.
於 2023 年 10 月住了 1 晚
Canterra Team 於 2023年10月23日的回應
Good morning Patrick. Thank you so much for taking the time to rate us. Your comments will be shared with the team to ensure we continue to deliver high-quality service to all our guests. We look forward to seeing you next time. Sincerely, Canterra Suite Hotel Team.

4/10 欠佳

Ryan

於 2023 年 10 月住了 1 晚
Canterra Team 於 2023年10月23日的回應
Good morning Ryan. Thank you for taking the time to rate us. We hope your next stay with us is better than your last. If there is anything we could improve on, kindly let us know, as you, the guest are important to us. Sincerely, Canterra Suite Hotel team.

10/10 優異

Derek

於 2023 年 10 月住了 1 晚
Canterra Team 於 2023年10月23日的回應
Good morning Derek. Thank you so much for taking the time to rate us. We are so happy to hear that you enjoyed your stay with us and look forward to seeing you next time. Sincerely, Canterra Suite Hotel Team.

10/10 優異

Neil

讚好:整潔度、職員與服務和住宿狀況
Will stay again
於 2023 年 10 月住了 1 晚
Canterra Team 於 2023年10月23日的回應
Good morning Neil. Thank you so much for taking the time to rate us. We are so happy to hear that you enjoyed your stay with us and look forward to seeing you next time. Sincerely, Canterra Suite Hotel Team.

10/10 優異

Trevor (Hinton)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Canterra Team 於 2023年10月23日的回應
Good morning Trevor. Thank you for taking the time to rate us. We are so happy to know that you enjoyed your stay with us and hope to see you back soon. Sincerely, Canterra Suite Hotel Team

10/10 優異

Susan

讚好:整潔度和住宿狀況
於 2023 年 10 月住了 2 晚
Canterra Suites Team 於 2023年10月12日的回應
Dear Susan,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 優異

Todd

家人同遊
讚好:住宿狀況
Great place to stay
於 2023 年 10 月住了 3 晚
Canterra Suites Team 於 2023年10月12日的回應
Dear Tod,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 優異

Todd

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Separate bedrooms and 2 washrooms, ability to cook own food and nice and spacious.
於 2023 年 9 月住了 1 晚
Canterra Suites Team 於 2023年10月12日的回應
Dear Tod,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 優異

Cathleen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay very much. Location was great, room was clean and comfortable, and the staff were lovely. Would definitely stay here again!
於 2023 年 9 月住了 4 晚
Canterra Suites Team 於 2023年10月12日的回應
Dear Cathleen,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay and that you consider it your home away from home. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 優異

Stephen

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Spacious and clean!
Excellent location. Rooms were clean, modern and extremely spacious.
於 2023 年 9 月住了 1 晚
Canterra Suites Team 於 2023年10月12日的回應
Dear Stephen,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 優異

Christian

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 3 晚
Canterra Suites Team 於 2023年10月12日的回應
Dear Christian,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 優異

Dan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
excellent place to stay.
於 2023 年 8 月住了 1 晚
Canterra Suites Team 於 2023年10月12日的回應
Dear Dan,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 優異

matt

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is very helpful and the suites are very large and well equipped.
於 2023 年 8 月住了 1 晚
Canterra Suites Team 於 2023年10月12日的回應
Dear Matt,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

8/10 不錯

Family

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is well maintained and clean. Our suite was very spacious for the four of us.
於 2023 年 7 月住了 2 晚
Canterra Suites 於 2023年11月3日的回應
Hi, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable. Sincerely, Canterra Suites Team

10/10 優異

Kerry

於 2023 年 7 月住了 1 晚
Canterra Suites 於 2023年11月3日的回應
Hi Kerry, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable. Sincerely, Canterra Suites Team

10/10 優異

Avril

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Clean spacious comfortable and well equipped. Great location and lovely staff. Would definitely stay here again and happy to recommend.
於 2023 年 7 月住了 5 晚
Canterra Suites 於 2023年11月3日的回應
Hi Avril, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable and look forward to your next stay with us. Sincerely, Canterra Suites Team

10/10 優異

Jenny

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Canterra Suites 於 2023年11月3日的回應
Hi Jenny, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable. Sincerely, Canterra Suites Team

10/10 優異

Mark

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Canterra Suites 於 2023年11月3日的回應
Hi Mark, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable and look forward to your next stay with us. Sincerely, Canterra Suites Team

10/10 優異

Dani

多人同遊
讚好:整潔度、職員與服務和住宿狀況
We were two couples in town for a concert at Commonwealth. The location of this hotel is great for getting around - an easy 5 minute walk to the LRT and maybe 15 minutes to walk to the Ice District. There is a grocery store right beside the hotel and lots of restaurants around. We had a two-bedroom, two-bathroom suite and it was a great size, well equipped, and clean. The staff was friendly, check-in was easy, there is free outdoor parking a quick walk from the hotel (maybe 2 minutes) that we used with no issues. I’d stay here again.
於 2023 年 6 月住了 2 晚
Canterra Suites 於 2023年11月3日的回應
Hi Dani, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable and look forward to your next stay with us. Sincerely, Canterra Suites Team

8/10 不錯

Wade

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Canterra Suites 於 2023年11月3日的回應
Hi Wade, Thank you for taking the time to rate us. Sincerely, Canterra Suites Team