Dear Ayda,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel. We are thankful for your 5/5 overall rating. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon and thank you for continue to travel with Marriott.

Dear Wallace,On behalf of the entire hotel team, I want to thank you for sharing about 5/5 rating on the Guest Satisfaction survey. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon and thank you for continue to travel with Marriott.

Dear Melissa,On behalf of the entire hotel team, I want to thank you for sharing about 4/5 rating on the Guest Satisfaction survey. We glad that you found out hotel is comfortable and quite to your likeness.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon and thank you for continue travelling with Marriott.

Dear Cheryl,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear DustinWe appreciate your 5/5 positive rating and happy to note you had a pleasant stay at our hotel with your family. We look forward to welcoming you back to our hotel on your next visit to Edmonton. Warm RegardsAnne & Guest Services Team

Dear AprilWe thank you for the 5/5 positive rating and look forward to welcoming you back on your next visit to Edmonton.Anne &Guest Services team

Dear Coreena,We appreciate your positive feedback on our staff service, newly renovated rooms and facilities. We look forward to welcoming you back to our hotel on your next visit to Edmonton.RegardsAnne & the guest services team.

Dear Joshua,Thank you for taking the time to share your recent experience at the Four Points by Sheraton Edmonton South.Providing the highest level of hospitality is our number priority and your score of 1/5 is below our standard and we sincerely apologize for not meeting all your expectations.While we are glad for your review, we would like to know which areas we can improve. At your convenience, feel free to share any additional feedback on how we can elevate your experience.Thank you for staying with us and we hope to serve you again whenever your travels bring you back to Edmonton.

Dear Lacey,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Karen,Thank you for taking the time to share your recent experience at the Four Points by Sheraton Edmonton South.Providing the highest level of hospitality is our number priority and your score of 2/5 is below our standard and we sincerely apologize for not meeting all your expectations. While we are glad for your review, we would like to know which areas we can improve. At your convenience, feel free to share any additional feedback on how we can elevate your experience.Thank you for staying with us and we hope to serve you again whenever your travels bring you back to Edmonton.

Dear Ian,Thank you for taking the time to share your recent experience with us.We are very sorry you had a noisy stay and that you encountered homeless people at the front door. We do try our best to make sure that non-guests leave the property as soon as possible to minimize disruption from our valued guests. We hope to have another opportunity in serving you again whenever your travels bring you back to Edmonton.

Thank you Ryan for sharing us your review. We really appreciate your business. We look forward to hosting you again soon.

Dear Marie,Thank you so much for sharing your 5 star experience with us. It means a lot to the whole team, and we'd love to have you back very soon.

Dear Mike,On behalf of the entire team, I want to thank you for giving us a 5/5 rating during your recent stay with us. We look forward to serving you again.

Dear Darryl,We're sorry to hear that you did not get the room that you booked in the beginning. Due to high season especially upon the sport end of year game, we have enormously booking with 2 Queens bed request. We will be very careful in placing the guest room request and take extra steps to ensure that this won't happened again in future. We thankful for the feedback and we will do our best to improve our services.

Dear Jeffrey,Thank you for taking the time to share your recent experience at the Four Points by Sheraton Edmonton South.Providing the highest level of hospitality is our number priority and your score of 3/5 is below our standard and we sincerely apologize for not meeting all your expectations. While we are glad for your review, we would like to know which areas we can improve. At your convenience, feel free to share any additional feedback on how we can elevate your experience.Thank you for staying with us and we hope to serve you again whenever your travels bring you back to Edmonton.

Dear Wanda,We're sorry to hear that you do not have enough coffee supplies inside your room. We do have coffee packet, along with cups and creamer at the Front Desk and you are welcome to ask for more upon your check-in. Unfortunately, we do not have room service in our hotel but you are always welcome to reach our our 24-hours Front Desk agent at your convenience time. We sincerely apologized for falling short in this area and will keep extra steps to ensure that this issue won't happened again in the future.Thank you for providing us the opportunity to improve our services based on your feedback. We hope to host you again in future and thank you for choosing to stay with Marriott.

Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Tony,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Gea,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Stacey,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Matthew,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Thomas,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Cort,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Norbert,Thank you for your 5 star review. You made our day! We look forward to hosting you again very soon.

Dear Joshua, Thankyou for sharing your feedback with us. We take our responsibility to provide amenities of the hotel and apologize for falling short in this area. Your feedback has been shared with the front desk team and will surely improve our services.

Dear Harpreet,Thank you for taking the time to share your recent experience at the Four Points by Sheraton Edmonton South.Providing the highest level of hospitality is our number priority and your score of 3/5 is below our standard and we sincerely apologize for not meeting all your expectations. While we are glad for your review, we would like to know which areas we can improve. At your convenience, feel free to share any additional feedback on how we can elevate your experience.Thank you for staying with us and we hope to serve you again whenever your travels bring you back to Edmonton.

Thank you Jazlyn for your review. We are glad you had a 5/5 stay with us. we look forward to hosting you again soon.

Thankyou for staying with us and your honest review.Hope to see you soon.

We are happy to see that you had a 5-star experience Jarrod. Thank you for sharing. We look forward to hosting you again whenever your travels bring you back to Edmonton.

Dear Cindy,Thank you for your positive review and 4/5 rating regarding our hotel's cleanliness and bedding. We will passed your suggestion regarding the breakfast options to our hotel management for consideration. Your input is crucial to us and we're grateful for the opportunity to improve. We hope you'll come back and stay with us whenever your travels bring you back to Edmonton.

Thank you so much for your rating Andrea. We love getting feedback from all our valued guest so please let us know where we can improve to make your stay a 5-satar experience. We look forward to hosting you again soon.

Dear Tammy,Thank you for leaving us a rating. Please let us know where we can improve. We hope you will give us another opportunity to make your stay a 5 star experience.

Dear Mehran,Thank you for leaving us a review. We are glad to know our hotel is a good choice for your business trip. We hope to serve you again whenever your travels bring you back to Edmonton.

Dear Chatsuda,Thank you for leaving us a rating. Please let us know where we can improve. We hope you will give us another opportunity to make your stay a 5 star experience.

Thank you for leaving us a rating. Please let us know where we can improve. We hope you will give us another opportunity to make your stay a 5 star experience.

We're happy to see that you had a 10-star guest experience. We are glad that valued guests like yours had a great stay with us. We'd love to have you back soon.