Staff were excellent, very warm and friendly. For the price though the room wasn’t nearly as nice as I was expecting, the bed was springy and saggy and not that comfortable, the pillows were small and flat. The carpet is really ugly, I said it looked like popcorn but then my spouse said it looked like teeth and then I couldn’t un-see it. It just seemed overpriced for what we got, maybe we booked at a peak time I’m not sure, but I wouldn’t stay here again.