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"Excellent "

"CLEAN ROOM GYM ?"

"Room was clean and not to warm Good location in London Staff were friendly and attentive "

" We cant thank your trainee staff enough for such a friendly caring reception after our flight from Miami. Dabira and Jamie were most courteous and kindly allowed early admitance to our room. This made our stay sublime as were exhausted. They selected a superb spacious room with views a large bathroom with separate bath and fantastic shower. A luxurious treat after a rather small cruise cabin! The huge bed and pillows were a dream. Ice machines are avaliable and a fridge large enough to chill my prosecco and chill food to take back to Gozo. We didnt use the gymn or laundry service this time. When we stayed for Miami departure we got lost. Not this time. It gave us time to do a recce of the Elizabeth lines for T4 early the next morning. Thank you for a comfortable luxurious stay."

"Overnight stay was good. Quiet room and all facilities provided. The biscuits in the room were priced well over the top, as were all other items. No complementary items except tea and coffee. Bed very comfortable. Staff very pleasant and helpful."

"Outstanding was all"

"Excellent and friendly staff that were able to accommodate to my early check-in request. The room was clean and perfect for anyone solo traveling! "

"The room we stayed had bed bugs and we were eaten up big time. We were moved to another room. Staff is very friendly. The owner reported that he is going to take care of the room. Learned a lesson to check the bedding as soon as we enter from now on! This is the very first time this had happened to us. We were naive. Did not think it could be bed bugs! Being very close to Paddington railway station makes the hotel vulnerable to all kinds of infestations and infections. "

"Everything was exceptional."