「The truble with this hotels is that they hire people with horrible customer service. I have 3 months straight working and traveling in Germany and this is the first hotel that I found with very unpleasant conversation and the result is was that i was worried and unsafe for the stay. Sorry for writing this,but it is what it was! 」
「The hotel is located is very convenient region. The room is spacious with great view. The staff are friendly and extremely helpful. They guided us patiently how to take the public transport to the Neuschwanstein Castle and Hohenschwan Castle. 」
「Our room looked tired- furniture needs updating, lots of it but all well used...needs replacing urgently because the rooms are quiet expensive. Expected a bit more luxury.」