Palladium El Bajio hotels

"I booked 2 nights, I left a night early. The castle was something I was looking forward to but it was a complete disappointment. The room layout was great, the outside property for photos was nice. The room itself was not clean, dusty and only one toilet worked. Saw some dead cockroaches. I traveled far so I was tired to leave at the moment. When it was bedtime both bed covers were covered in blood stains. At the point I couldn’t stay there. I left without even bothering with the front desk. I was so upset. Bathroom drain cover, tiles are all falling apart. The couches and chairs are all extremely dirty. If you want the photos of the castle visit during the day no need to stay. I learned my lesson you get what you paid for."

"Awesome "

"The hotel has cockroaches, and I didn’t even stay longer than an hour. I left and will never ever book this hotel ever again. In fact I booked a different hotel at my own costs additional to these ones that were nonrefundable due to the conditions of this hotel."

"The hotel is nice but everything in the rooms are old and outdated "

"all great"

"They need to improve their food preparations. I just ordered one dish and saw the same one served to another guest and it was completely different. Mine was missing some items!!! "

"N/A"

"Bien "

"Room was comfortable and clean "