Man muss immer Preis Leistungsverhältnis betrachten und dann fällt das Fazit der Unterkunft nicht so schlecht aus.
In der Regel gab es fließend Wasser,leider funktionierte das WLan im 3 Stock nicht.
Zudem wollte man uns erst ein Zimmer ohne Fenster geben was gar nicht geht. Hervorzuheben ist die Lage, die ist wirklich gut
Arndt
於 2024 年 4 月住了 3 晚
4/10 欠佳
Joaquín
2024年4月9日
不滿:整潔度和住宿狀況
La habitación no estaba disponible y nos redirigieron a otro hotel
Joaquín
於 2024 年 4 月住了 1 晚
8/10 不錯
Jonathan
2024年3月25日
讚好:整潔度、職員與服務和住宿狀況
It had air conditioning and good water pressure. Clean lobby and rooms. Breakfast was simple but good. Wi-Fi worked well.
Jonathan
於 2024 年 2 月住了 8 晚
4/10 欠佳
Romeli
2024年1月9日
不滿:住宿狀況
It was a last minute booking because I got to el nido before I expected to. It’s very close to the main strip, about a 5-7 minute walk. However, when I arrived at check in they told me to “come back later” because of a black out. I asked when I should come back and they said they didn’t know. I asked for a refund so I can find another hotel (I had been traveling since 6am and was ready to shower and wind down) and that’s when they decided to turn on the generator for electricity during the black out. Then they tried to put me in a room that I did not book. When I said something they put me in my original room but there was no toilet seat. I asked for a toilet seat and was told it would be fixed. they never fixed it and when I mentioned it to the person at the front desk she said they could come the next day, knowing full and well I was checking out the next day (she literally mentioned my leaving in the morning when I walked in after having dinner). Would literally never stay there again. Glad I only stayed a night.
Romeli
於 2024 年 1 月住了 1 晚
8/10 不錯
Anamie
2024年1月3日
讚好:整潔度、職員與服務和住宿狀況
Anamie
於 2023 年 12 月住了 3 晚
10/10 優異
Chona
家人同遊
2023年12月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chona
於 2023 年 12 月住了 2 晚
10/10 優異
Roland
2023年11月24日
Roland
於 2023 年 11 月住了 4 晚
2/10 很差
Anna
伴侶同遊
2023年11月19日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The customer service is horrible, there is never anyone at the front desk and on the rare occasion that there is they aren’t helpful. When we arrived to check in to the hotel they told us that “our room had a leak” when they had clearly overbooked and moved us to a different hotel for 1 of the 3 nights of our stay. When we finally got moved into the room the bathroom was soaking wet, the shower had no hot water, the towels were stained and the room smelt of mold. When we went to the front desk to ask about the shower being cold and the wifi they told us they would send someone to help us later, no one ever came to help. The room next to ours was being redone and the hall smelt like paint and chemicals. The other guests on our floor were very inconsiderate and were having loud conversation and playing music in the hall at 7:30 AM. There is also a small white dog that is always in the lobby which barks early in the morning and at night and it is always in the way.
Anna
於 2023 年 11 月住了 3 晚
10/10 優異
Abigail
親子同遊
2023年11月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good staff, very accommodating with our requests. Thank you!!