I booked and I had room B111 pool side only problem was I would not get in the pool because it was unhealthy in my opinion algee on the pools walls and the waiter was green. The pool by the bar was very clean and attractive, but that was not the one that joined my room. Other than that I enjoyed my stay. Hope you correct this for your future tenants. Your staff is outstanding
Robert
2024 年 3 月入住 5 晚
6/10 一般
Raul
与家人出行
2024年02月24日
满意:清洁度、员工和服务、住宿条件和设施
Liked the shuttle service. Friendly staff. Breakfast was okay.
Raul
2024 年 2 月入住 2 晚
8/10 还可以
Magatte
与配偶出行
2024年02月3日
满意:清洁度、服务设施、住宿条件和设施
It was overall a nice stay. Cons: staff is not that attentive to guests’ needs, and the hotel is a little far from El Nido Downtown. However, definitelt check out Lio Beach which is nearby and wonderful.
Magatte
2024 年 1 月入住 4 晚
2/10 糟糕
Hernando
与配偶出行
2024年01月31日
不满意:清洁度、员工和服务、住宿条件和设施
Not properly clean
Hernando
2024 年 1 月入住 1 晚
10/10 超赞
Percival
与家人出行
2024年01月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Charlie’s El Nido is a great place to stay
So glad we booked this place. Super clean, great service. Food at the restaurant was also good. Free shuttle service to town and Lio beach and to airport was great.
Percival
2024 年 1 月入住 2 晚
10/10 超赞
Emma
2024年01月9日
Emma
2024 年 1 月入住 3 晚
6/10 一般
Johan
与配偶出行
2023年11月26日
满意:清洁度、服务设施、住宿条件和设施
They didn’t started on top when our pre-booked shuttle didn’t showed up at airport. Waited an hour until a security guard at the airport helped us order a tricycle. Some misunderstanding between booking office and the reception was the answer, but they paid for our tricycle.
It was a nice and modern hotel. Not a resort for pool relaxing because they only have few sun beds and always occupied. Even towels were few. Always in laundry was the answer.
The rooms were tiny and dark. Always humid and moist. All our clothes and even bed linens felt wet.
The food was tasty and good.
But as in many places the service isn’t very fast. Long waiting times, from order to waiting even if they weren’t crowded.
They were really keen on the allergies and made some offer to try to fix things.
Even if they had spring rolls med of rice paper on the menu, of course the rice paper were out of stock they didn’t got new for our whole stay. As much others. No Cola Zero. Out of French fries and so on.
They’re not quick to clean used glasses around pool area.
Our tv didn’t work. They had not a great interest in trying to make it work.
Our door lock same thing..
Good thing is the free shuttle to ElNido, LioBeach and the airport.
Upon checkout I got the question how the stay was, my hesitation in answer and that it didn’t fulfill my expectations I didn’t got any reaction or questions how they could have done better. Don’t ask the question if you don’t want the answer.
Johan
2023 年 11 月入住 3 晚
6/10 一般
ERNANI CESAR
2023年11月21日
满意:员工和服务,清洁度
Galos barulhentos
O hotel é bom. Achei mediano o café da manhã, e fiquei numa zona do hotel na qual se ouvia barulhos de galos a madrugada inteira. O local que saem os passeios ficam longe, uns 20 minutos do hotel. Porém, há transfers gratuitos.
ERNANI CESAR
2023 年 11 月入住 3 晚
10/10 超赞
Melissa
2023年11月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff and service. Everyone was so friendly and accommodating! The concierge helped with securing a driver for visiting beaches. Great restaurant and breakfast buffet. I appreciated having filtered water stations around the hotel. Beds were comfortable, a must when I travel. I would definitely stay here again. 10/10!