Johnathan who checked is in was very accommodating and polite. I wosh I grabbed the bar tenders name because she was amazing too! This was our second stay at the Embassy and overall was a pleasant stay. We were disappointed by the gym, the water was shut off for 3 hours and it looks like theyre renovating the place which it really needs. Other than that its still a gorgeous place. Safe environment and close to almost everything in El Paso!
Lyric
2025 年 7 月入住 3 晚
10/10 超赞
Rehanna
2025 年 7 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Place was extremely clean and peaceful.
Rehanna
2025 年 7 月入住 5 晚
10/10 超赞
Sandra
2025 年 7 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
Sandra
2025 年 7 月入住 1 晚
10/10 超赞
Kathryn,Roswell
与家人出行
2025 年 7 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable beds
Kathryn
2025 年 4 月入住 2 晚
8/10 还可以
Russell William
与家人及幼儿出行
2025 年 7 月 10 日
满意:清洁度、服务设施、住宿条件和设施
Great stay. Housekeeping was a little behind the ball.
Russell William
2025 年 6 月入住 4 晚
6/10 一般
Lynn
2025 年 7 月 10 日
满意:服务设施
Carpets are gross, room smells.
Lynn
2025 年 7 月入住 1 晚
10/10 超赞
Jacobo
与配偶出行
2025 年 7 月 10 日
满意:清洁度、服务设施、住宿条件和设施
We love staying at this hotel. Rooms are spacious and close to shopping centers
Jacobo
2025 年 7 月入住 1 晚
10/10 超赞
Rachel
与家人出行
2025 年 7 月 9 日
满意:清洁度、服务设施、住宿条件和设施
It was beautiful, nice rooms and the complimentary drinks were a surprising bonus.
Rachel
2025 年 6 月入住 2 晚
10/10 超赞
Jorge
与家人出行
2025 年 7 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Esta hermaso el hotel, habitaciones comodas y muy limpias.
Jorge
2025 年 5 月入住 1 晚
10/10 超赞
Susan
2025 年 7 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Great location for our needs.
Susan
2025 年 6 月入住 1 晚
8/10 还可以
Anthony
与配偶出行
2025 年 7 月 7 日
满意:住宿条件和设施,清洁度
First night stay did not have hot water. The next morning manager upgraded our room and made it right. The staff was accommodating and friendly. The breakfast was really good as well. The jacuzzi switch was missing to put on the jets so that was a let down.
Anthony
2025 年 7 月入住 3 晚
8/10 还可以
Naomi
与配偶出行
2025 年 7 月 7 日
满意:员工和服务,清洁度
The knob on the spa was broken. It was an easy 3 dollar fix but was not done. Also 8 dollars for uncovered park or security parking is a little much but otherwise a great experience.
Naomi
2025 年 7 月入住 1 晚
10/10 超赞
Leonardo Gerardo
与家人及幼儿出行
2025 年 7 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My reservation was for 4 people and the room was only 2 towels, but in general all was good.
Leonardo Gerardo
2025 年 7 月入住 2 晚
2/10 糟糕
Vanessa
2025 年 7 月 3 日
不满意:住宿条件和设施,清洁度
It was very dirty and the smell inside the rooms is bad. the only good thing was the breakfast.
Vanessa
2025 年 6 月入住 1 晚
10/10 超赞
Jake
2025 年 7 月 3 日
Jake
2025 年 6 月入住 1 晚
10/10 超赞
Roberto L.
与家人出行
2025 年 7 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awsome pool.
Roberto L.
2025 年 6 月入住 1 晚
10/10 超赞
Cornelius
2025 年 6 月 30 日
Cornelius
2025 年 6 月入住 3 晚
10/10 超赞
irwin
2025 年 6 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Excelent place!!!
irwin
2025 年 6 月入住 2 晚
6/10 一般
Joanna
与家人及幼儿出行
2025 年 6 月 30 日
Upon looking at the property online and how it stated it was recently renovated, I would disagree. We got placed on the first floor and our room was very gloom and dark. The bathtub was moldy and dirty along with the shower head. I am not sure if the other floors were cleaner and renovated, but I did not feel comfortable in the room we were staying in. It felt very gloomy and dark with minimal lighting.
Joanna
2025 年 6 月入住 1 晚
10/10 超赞
Marisa
2025 年 6 月 29 日
满意:员工和服务,清洁度
The staff was amazing and location was awesome
Marisa
2025 年 6 月入住 1 晚
10/10 超赞
Carolyn
2025 年 6 月 25 日
Carolyn
2025 年 6 月入住 2 晚
10/10 超赞
Braden
2025 年 6 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Pefect
Braden
2025 年 6 月入住 1 晚
10/10 超赞
Jeff,Beaverton
与配偶出行
2025 年 6 月 24 日
满意:清洁度、服务设施、住宿条件和设施
The room was clean , spacious and comfortable. Breakfast was awesome as well.
Jeff
2025 年 6 月入住 2 晚
2/10 糟糕
Linda
与家人出行
2025 年 6 月 24 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was very filthy and not kept up with. The cleaning staff was very rude. The rooms were very dirty and we never would get the proper amount of towels for the room that we had rented.. and there was never enough food in the morning. There were always running out of supplies. I complained to the front desk and they would always tell me that a manager would get back to me which they never happen. on top of it the first night that we got there one of the elevators had had maintenance earlier and had paint stripping chemical on it, and there was no sign that it was out of order. My husband got a chemical reaction from that and my daughter that has asthma. Also got some breathing problems. Embassy suites are known for their elegance. This particular one is very rundown very outdated. I will not be staying at this one ever again.