Calgary Elbow River Promenade Hotels

"Great location. Don’t depend on pool time. "

"Front line staff (front desk) was very helpful, patient, & very kind with our check in. Room was very clean, as well as very comforting. "

"-"

"Good location down town. "

"Room was spotless and tv had Netflix! Bonus!"

"Booked to attend a game at the Saddledome and it was very walkable. The area around the hotel is lovely, so many great restaurants and cafes to choose from! The staff was amazing and so nice, and you can never go wrong with Nespresso coffee machines and real milk! Would absolutely go again and truly enjoyed my stay."

"Great location for my birthday, check-in was confusing, and I didn't receive the information at the promised time, so our check-in was delayed. The phone number provided also said it wasn't in use, so contacting them was a bit confusing as well. Otherwise the home was clean and had a lot to offer"

"We enjoyed the breakfast and its subtle menu changes. "

"Charged more than advertised for room, no breakfast as advertised, no room cleaning daily…was told I was on a 3day schedule…my room was cleaned once in 12 days. Mean and angry mgt. I’m not sure what kind of people have stayed here, but they don’t like their customers and expect the worst. Dirty, lists of rules, locked me out of my room at 2am cuz they wanted 100 to renew deposit??? No notice of that, just locked me out, all My stuff inside. Had to go ask for toilet paper since my room wasn’t being done, was treated like a criminal for it and told I was given enough. It’s not a good place anymore. Used to be cheap but clean and friendly. "