接待處

歐扎克斯湖溫德姆速 8 酒店的評價

2 out of 5

評價

7.8

不錯

10 分評分,優異;532 則評價中有 175 則" "
8 分評分,不錯;532 則評價中有 188 則" "
6 分評分,一般;532 則評價中有 96 則" "
4 分評分,欠佳;532 則評價中有 47 則" "
2 分評分,很差;532 則評價中有 26 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.4/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

4/10 欠佳

Dimitar (Des Plaines)

讚好:職員與服務
不滿:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
ser 於 2024年4月23日的回應
Thanks for your feedback could use an explanation of why it was poor

4/10 欠佳

Kim

伴侶同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
The staff was friendly. The room was clean, but the heater was noisy and didn't work the best. We asked for a room with a walk in shower and were informed that the hotel does not has no rooms with walk in showers. The breakfast consisted of toast, mini muffins, apples, yogurt, cereal, dried out scrambled eggs, gravy and hard biscuts. Most of the satellite stations did not work on the TV., but the room had a large screen TV
於 2024 年 4 月住了 2 晚
ser 於 2024年4月22日的回應
Thank you for your feedback

8/10 不錯

Stan

讚好:職員與服務
於 2024 年 1 月住了 1 晚
ser 於 2024年2月5日的回應
Thank you for your feedback

10/10 優異

Jennifer

於 2023 年 12 月住了 1 晚
ser 於 2024年1月24日的回應
Thank you for your feedback

8/10 不錯

Gerald

於 2023 年 12 月住了 1 晚
ser 於 2024年1月24日的回應
Thank you for your feedback

2/10 很差

Faith

家人同遊, 商務旅客
不滿:整潔度、設施服務和住宿狀況
We had roaches crawling on the walls and tables. Roaches in the fridge and microwave. The water was lukewarm and turned cold quickly. The fitted sheets were flat sheets placed over the mattress.
於 2023 年 12 月住了 1 晚
ser 於 2024年1月24日的回應
Thank you for your feedback we will look into these matters

8/10 不錯

Kevin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked the amenities but the indoor pool was not working. No worries this trip as we did't have time to use it. We dp plan to book again next time we're in town.
於 2023 年 12 月住了 1 晚
ser 於 2023年12月16日的回應
We have not had a pool for 2 years thank you for your feedback

10/10 優異

Chad

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel. We had a large clean room with a very big TV a small fridge and a microwave. Breakfast in the morning included waffles biscuits and gravy and juice. Will definitely stay there again
於 2023 年 12 月住了 1 晚
ser 於 2023年12月16日的回應
Thank you so much for your feedback we look forward to seeing you in the future

4/10 欠佳

Charles

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
The property is dated, but okay. Primary concerns are a roach ran across the refrigerator in the room after I opened the door. There is no blanket in the room. The bed only has a sheet and a thin cover that looks like a curtain. The breakfast was very poor. Basic cold cereal that seemed stale. The biscuits and gravy were uneatable. The biscuit was dense and dry and the gravy was essentially warmed milk with some flour and completely tasteless. Otherwise, it was $70 a night.
於 2023 年 12 月住了 2 晚
ser 於 2023年12月16日的回應
Thank you for your feedback

10/10 優異

Frances

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
ser 於 2023年11月6日的回應
Thank you for your feedback

6/10 一般

Larry

伴侶同遊, 寵物同遊
讚好:整潔度和設施服務
Charged more for pet than was listed on Travelocity. Large lamp missing lightbulb and other lamp flickered like a strobe light.
於 2023 年 10 月住了 1 晚
ser 於 2023年10月27日的回應
We have always had a twenty dollar pet fee if the booking site has it wrong then that is their fault. If guest do not tell us about the light we can not fix the issue

4/10 欠佳

Alyssa

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
ser 於 2023年10月27日的回應
Thanks for your feedback

8/10 不錯

Michelle

讚好:整潔度、住宿狀況和客房舒適度
The hotel was in nice condition for the most part. I was very disappointed to find out I was on the second floor but no elevate. And no rooms were available on the first floor. No handicap accessibility was disappointing.
於 2023 年 10 月住了 2 晚
ser 於 2023年10月25日的回應
We are so sorry about that you can request a first floor room at check in

8/10 不錯

Kevin

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
ser 於 2023年10月25日的回應
Thank you for your feedback

8/10 不錯

Robert

讚好:整潔度、職員與服務和住宿狀況
Only one thing I would suggest regarding a matter of safety period the bathroom floor tile or covering can be very slick even though dry to people wearing socks.
於 2023 年 10 月住了 1 晚
ser 於 2023年10月18日的回應
We will look into that thank you for letting us know. Thank you for your feedback

2/10 很差

Matthew

不滿:整潔度
於 2023 年 10 月住了 2 晚
ser 於 2023年10月18日的回應
Thank you for your feedback

6/10 一般

Kevin

商務旅客
讚好:職員與服務
Basic but decent!
Can't complain as it provided me with a room and bed on my trip. It's not a frills type hotel, in any way but I would return for another trip. Entry way ceiling was all torn out... I had yellow paint drips on my sheets... There was no blanket on my bed....just a sheet and decorative bedspread.... and breakfasts were just self serve waffles and a few other things. Basic but decent!
於 2023 年 10 月住了 3 晚
ser 於 2023年10月17日的回應
Thank you for your feedback

6/10 一般

真實旅客

不滿:整潔度
Mildew
於 2023 年 10 月住了 1 晚
ser 於 2023年10月17日的回應
That is not true yes smells can me musty due to air conditioners constantly running but even our health inspector found none

8/10 不錯

Steve

讚好:整潔度和設施服務
Could use more electrical outlets in the main parking lot.
於 2023 年 10 月住了 2 晚
ser 於 2023年10月17日的回應
We are working on that issue thank you for the feedback

8/10 不錯

Karla

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Decent place. Priced accordingly
於 2023 年 10 月住了 1 晚
ser 於 2023年10月27日的回應
Thank you for your feedback

10/10 優異

keelye

伴侶同遊
讚好:整潔度
very nice room, property looks taken care of. staff is nice and there is a decent continental breakfast. it’s located off an exit with pretty much just a gas station and a tiny town nearby. only about a 15 minute drive to the lake.
於 2023 年 9 月住了 2 晚
ser 於 2023年9月29日的回應
Thank you so much for your feedback

8/10 不錯

Rhonda

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Decent clean, just had a musty smell
Everything was great, except the room had a musty smell that didn't go away when I turned the air on.
於 2023 年 9 月住了 1 晚
ser 於 2023年9月29日的回應
We are so sorry about the smell we hope you visit us again in the future

10/10 優異

Bradley

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This is a great super eight!!
This was a great surprise. Very comfortable spacious bed, clean and updated at all top 25% of all super eights that we’ve been to. The breakfast could add some healthier items and the water temperature needs turned up from lukewarm to hot please!!!
於 2023 年 9 月住了 1 晚
ser 於 2023年9月29日的回應
Thank you for your feedback we will look into those for you

10/10 優異

Brad

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚
ser 於 2023年9月20日的回應
Thank you for your feedback

10/10 優異

Brad

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lake of the Ozarks Bike Fest
Our stay was excellent!. The location, for us, was ideal. The proximity to food, fuel and entertainment excellent. Cleaning staff did an excellent job. Have enjoyed staying here for the last 5 years and look forward to future stays.
於 2023 年 9 月住了 4 晚
ser 於 2023年9月20日的回應
Thank you so much i'll relay that to the staff we look forward to see you in the future

8/10 不錯

Nick

於 2023 年 9 月住了 1 晚
ser 於 2023年9月13日的回應
Thank you for your feedback

10/10 優異

William

讚好:整潔度、職員與服務和住宿狀況
They are doing a lot of renovating but keep the open part clean somehow. There was no noise from the upgrades either. It was a very pleasant stay. I will stay there the next time I go through that area. Would be nice if some USB outlets were available. Luckily I had my own.
於 2023 年 9 月住了 1 晚
ser 於 2023年9月13日的回應
Thank you for your feedback we will let the owner know about your usb comment

6/10 一般

krupan

伴侶同遊
讚好:職員與服務
Breakfast can be improved
於 2023 年 9 月住了 1 晚
ser 於 2023年9月6日的回應
Thank you for your feedback

10/10 優異

Jason

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
ser 於 2023年8月14日的回應
Thank you so much

8/10 不錯

Jason

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place to stay
Nice place to stay. Staff was friendly. Check-in was quick and easy. Room was clean. Hotel seems updated. Will stay there again.
於 2023 年 8 月住了 1 晚
ser 於 2023年8月14日的回應
Thank you so much for your feedback i will pass it along to my employees

10/10 優異

Sam

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Easy sleeping
Nice clean room. This is a newer building so you don't get that outdated feel that can sometimes give you a feeling that everything is dirty. We really enjoyed our stay and will be back whenever we're in the area.
於 2023 年 7 月住了 1 晚
ser 於 2023年7月31日的回應
Thank you so much for your feedback and we hope to see you in the future

10/10 優異

Kevin

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
ser 於 2023年7月31日的回應
Thank you so much for your feedback

8/10 不錯

Michelle

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
ser 於 2023年7月31日的回應
Thank you so much for your feedback

6/10 一般

Rodney

伴侶同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
The staff was great. The fridge was nousy all night. The toilet was so low to the ground. It just needs to be updated. TV should be cable,
於 2023 年 7 月住了 1 晚
ser 於 2023年7月25日的回應
We are sorry about your fridge thank you for letting us know we are in the process of getting new toilets We also have direct tv so better than cable

10/10 優異

Scott

於 2023 年 7 月住了 3 晚
ser 於 2023年8月14日的回應
Thank you so much for your feedback

6/10 一般

Sandra

讚好:整潔度、住宿狀況和客房舒適度
No elevator
This hotel has no elevator. Be prepared to carry your stuff up a flight of stairs if you are on the second floor. Had I known I would have insisted on a room on the first floor.
於 2023 年 7 月住了 1 晚
ser 於 2023年7月25日的回應
So sorry about that but yes we do like if people request ff if they can not do the stairs or our front staff is always happy to help carry your luggage

10/10 優異

Bret

多人同遊
讚好:住宿狀況
Easy to make reservations and nice place
於 2023 年 7 月住了 2 晚
ser 於 2023年7月25日的回應
Thank you so much for your feedback

10/10 優異

Manish

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Value and convenient
Convenient with good proximity to the main Lake areas.
於 2023 年 7 月住了 1 晚
ser 於 2023年7月25日的回應
Thank you so much for your feedback

6/10 一般

Linda

於 2023 年 7 月住了 1 晚
ser 於 2023年8月14日的回應
Thank you so much for your feedback

2/10 很差

Mike

家人同遊
The room was stinking of mildew and my wife could not sleep all night! She tried covering her face with the sheet to filter out the mildew, but it was no help. We left early the next morning as she had not slept all night!
於 2023 年 7 月住了 1 晚
ser 於 2023年7月18日的回應
We are so sorry about that we will definitely look into that situation

8/10 不錯

Kim

讚好:整潔度、職員與服務和住宿狀況
The king suite is very nice
於 2023 年 7 月住了 1 晚
ser 於 2023年7月18日的回應
Thank you we are glad you enjoyed your room

8/10 不錯

Curt

商務旅客
讚好:整潔度、職員與服務和住宿狀況
No channel guide for the TV.
於 2023 年 5 月住了 4 晚
ser 於 2023年7月14日的回應
I'm sorry we usually have them in the drawer between beds last guest must of taken it or thrown away

4/10 欠佳

David

家人同遊
不滿:整潔度
The Roach Motel
Roaches in the bathroom, service agent no understand English, so when I asked her if my room was on the first floor, she said yes......I was put on the second floor as far away from and entrance as possible. I even sent the motel a message when I booked the room because we have a dog and my wife cant climb stairs....NEVER stay there again
於 2023 年 7 月住了 1 晚
ser 於 2023年7月13日的回應
You were on the first floor and the front desk lady speaks perfect english we note any kind or request when rooms are booked

4/10 欠佳

Rebecca (Saint Peters)

伴侶同遊, 寵物同遊
不滿:整潔度、職員與服務和住宿狀況
What a disappointment. I have stayed here several times and it has gone downhill. The rooms smelled, the baseboards were crusted with dirt and dust, the popcorn ceiling is covered in dirt from the air conditioner. The free breakfast was pared back during the pandemic and never brought back to previous standards. I was supposed to stay two nights but checked out after one. The icing on the cake....the rooms usually run $75-$80 and was $180 due to the holiday. Don't waste your time or money on this hotel.
於 2023 年 6 月住了 2 晚
ser 於 2023年7月9日的回應
With breakfast we have everything we had before covid except for hard boiled eggs. Winter prices are the cheaper time of year and we are one of the cheaper hotels around the lake. unfortunately when air conditioners are ran nonstop yes they do have a smell

4/10 欠佳

Theresa

商務旅客
不滿:整潔度
Off smell
Room order of odd cleaning stuff. Flys and spiders in room. So called handicapped room had high tub. Making it hard even tho they did have handles
於 2023 年 6 月住了 2 晚
ser 於 2023年7月9日的回應
Regular size bath tub with rails and a shower chair. We have monthy sprays for bugs so yes you may see a few.

10/10 優異

Roy

於 2023 年 6 月住了 2 晚

10/10 優異

Benita

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
ser 於 2023年6月26日的回應
Thank you for your feedback

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
ser 於 2023年6月26日的回應
Thank you for your feedback

10/10 優異

Walter

於 2023 年 6 月住了 1 晚

6/10 一般

真實旅客

讚好:整潔度
不滿:客房舒適度
Linens on bed not comfortable. Bed made with only flat sheets. No blanket. Bedspread was so slick it kep falling off bed. AC was noisy. This is a two story hotel with NO elevator.
於 2023 年 6 月住了 1 晚
ser 於 2023年6月5日的回應
We are sorry you had a unpleasant stay. Hope you give us another try in the future