The staff are friendly accommodating & helpful if needed.Rooms are clean & bright & sized well. The location to the Gandy Dancer Theater is a plus,buffet steak house across the street & stores restaurants & downtown Elkins events all within 2-3 miles!!
Sherry
於 2023 年 12 月住了 1 晚
2/10 很差
Lynn
商務旅客
2023年12月14日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Housekeeper was RUDE when I was checking in early. I’m a travel nurse and the front desk has always been friendly with letting me check in early if there is a room available. I work nightshift and understand that rooms might not be available when I get off work. I’ve never had any staff be rude to me when I ask if it’s ok. This woman (who was not checking me in and just sitting behind the counter) was very hateful and unprofessional. I was not even speaking with her and she chimed in being very hateful. I appreciate the man who checked me in, he has always been super kind and helpful. I will not stay at this hotel anymore because she made me feel like a burden for just wanting to sleep after a very hard 12 hour shift. Every other front desk staff member has always been very helpful and kind. This was just very odd putting and I hope she doesn’t treat any other travel workers as she did me.