I made reservations for this location. It was canceled without me knowing. I called actual location and they confirmed I had no reservation. This morning I have a full charge on my credit card for a stay that was canceled months ago. Our reservation was supposed to be for this past weekend.
Sheri
2025 年 7 月入住 3 晚
6/10 一般
Kelli
2025 年 7 月 20 日
满意:员工和服务
不满意:住宿条件和设施
The hotel is fine but definitely not great.
Kelli
2025 年 7 月入住 2 晚
8/10 还可以
Lisa,Whitewater
2025 年 7 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
The staff was very friendly, and the hotel was very clean. It is located right by a grocery store, gas station and McDonald’s, which was convenient. Breakfast waa simple but good. A pool would make it great.
Lisa
2025 年 7 月入住 1 晚
2/10 糟糕
Jean
2025 年 7 月 4 日
不满意:清洁度、服务设施、住宿条件和设施
Never use this motel! They canceled my room and left my family stranded in Wisconsin. I called to guarantee late arrival and found they did not have my reservation. The employee who answered my call was extremely rude and condescending. I asked to speak to someone other than her. She informed me that there wasn’t anyone else.
I read in another review this happened to another customer less than a month ago.
Perhaps you should invest in training your employees to have respect and compassion for customers. Before sending automated emails looking for feedback from your pathetic establishment; one should verify if customers actually stayed there!
Your business is a disgrace! I’ll be sure to tell everyone about your despicable customer service!
Jean
2025 年 6 月入住 1 晚
2/10 糟糕
Kerry
2025 年 7 月 3 日
不满意:清洁度、服务设施、住宿条件和设施
Didn’t stay. Hotel didn’t honor my reservation through Expedia.
Kerry
2025 年 6 月入住 1 晚
4/10 很差
Jessicav
2025 年 7 月 2 日
Jessicav
2025 年 6 月入住 1 晚
2/10 糟糕
Kirsten
与配偶出行
2025 年 7 月 2 日
不满意:服务设施
The hotel was overbooked. We drove two hours to get there to find there were zero rooms available and our booked room did not exist. We were not the only people who had been lied to about a room. HORRIBLE experience. Nothing was done to remedy the situation. Very disappointing.
Kirsten
2025 年 6 月入住 1 晚
2/10 糟糕
Deonna
2025 年 6 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施
Didn’t have our reservation, along with everyone in front of us.
Deonna
2025 年 6 月入住 1 晚
10/10 超赞
Rebecca
团体旅客
2025 年 6 月 1 日
满意:住宿条件和设施,清洁度
Room was quiet. Bed comfortable. VERY clean.
Rebecca
2025 年 5 月入住 1 晚
2/10 糟糕
Bobbi
与配偶出行
2025 年 5 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Reserved a room 2 days prior to arrival. Go to check-in and we were told there were no rooms available. Showed the lady our confirmation email and still would not give us a room. There were 3 or 4 other ladies that had the same issue as we did. The lady at the front desk was very rude. I would never recommend staying here
Bobbi
2025 年 5 月入住 1 晚
8/10 还可以
Chia
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Overall good but could be more cleaned. Hot water is warm
Chia
2025 年 5 月入住 2 晚
10/10 超赞
Yadira
与家人出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We got there after 1 am and the front person was very nice. Everything needed was in the room and the room was really clean. I did not need extra service. For me this is all I ask for! Place was small, cozy, quiet and walkable. Will definitely stay back for relaxing and decompressing.
Yadira
2025 年 5 月入住 2 晚
8/10 还可以
Lee
2025 年 5 月 11 日
满意:员工和服务,清洁度
They are transitioning to new ownership. It should be a fine place to stay and a great value. We would certainly book here again.
Lee
2025 年 5 月入住 1 晚
2/10 糟糕
Amy
2025 年 5 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施
Amy
2025 年 5 月入住 1 晚
10/10 超赞
Craig
2025 年 5 月 10 日
Craig
2025 年 5 月入住 1 晚
6/10 一般
Cathe
2025 年 4 月 3 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Cathe
2025 年 3 月入住 4 晚
4/10 很差
Andrew,Jackson
团体旅客
2025 年 3 月 25 日
满意:清洁度
不满意:服务设施,员工和服务
The property is fine. There is no elevator which is a first world problem. It said breakfast was available. The breakfast room was full of TV boxes. There was a half gallon of milk and cereal though! No coffee. The staff was absent. I only saw an attendant if I rang a bell. They double charged me for the room and tried to argue I didn't pay through expedia even though I presented my receipt. My CC company took care of that. The rooms are clean and the area was quiet.
Andrew
2025 年 3 月入住 2 晚
2/10 糟糕
Patricia
商务旅客
2025 年 3 月 23 日
不满意:员工和服务
Awful experience fir family emergency
Unable to communicate with staff, no elevator to 2nd floor and no assistance to take luggage up but has a cart. No one at desk because the check in person is also the cleaner. No one to answer phone, room was not cleaned for next night unable to get clean towels, called and called for 20 min to discuss check out no one answers then wants to charge you if your s minute after check out time or they enter the room with thier master key when someone tells them at the door the person was in the shower. Terrible experience and there were only a handful of rooms being used. When checking out was told yes check out when you open the door to leave because she was cleaning the room and not at desk , could not get her to go to desk to get receipt stay and confirm what’s being charged then charged more. Very unhappy