Frankfurt Falkenstein Castle Ruins Hotels

"Large, quite room; kitchen, tv. Bathroom has only one soap dispenser (for hands, we used it for shwer...) Overall i can recommend, but... Check in was very difficult. After paying in expedia and recribing confirmation, the hotel sent a mssg to chevkin online via a link. Thats fine. However, never before did i need to include my passpot photo as well as my wife's....plus many other details, more than airline checkin! The reeervation was on my name, so why do they need my wifes passport? After completing fillingthe page, nothing hapoen...so i thought that there is a wrong credit card details (which i had togill again...). I added 4 different cards and still nothing... i sent couple of msgs tohotel, noreply. .so i called expedia, as it was few hours before my arrival. Expedia called the hotel, who said that they will reply to me one hr prior to the check in (4pm, later than normal hotels which is 3). too bad they didnt tell this in the website page i filled, like "check in completed, we will return to you an hour before arrival with the codes etc." An hour before i received one msg (in german...) about how to enter the building, but not the room. Some minutes later the instructions forroom entry arrived... So, room is ok, amenities mixed (kitchen + soap - ), comms very bad, check in process was a disaster. "

"Great stay and Rozy is amazing!"

"Very clean, staff friendly and helpful especially trying their best to speak English. Very much appreciated."

"Overall i was satisfied. The staff were friendly and parking was convinient. There were a few inconvinient due to the old facilityles."

"Good value for money with nice breakfast "

"Close to FRA - we were dropping off grandkids and picking up daughter. "

"Perfect location and great price. Room was very warm though, we had a fan but it was still quiet warm. Everything else was 👍 great "

"Modern hotel with comfortable room and helpful staff. Opposite station so convenient for train into Frankfurt. Restaurant and bar very expensive so recommend looking elsewhere for food and drink."