「We were so impressed by this hotel. Fabulous room, very comfortable and spacious. The pool was great but mostly it was the welcoming and accommodating staff who made our visit so special. They were so helpful. We got room service instead of eating in the restaurant and it was fabulous. The Operations Manager who was on firing the evening of our visit made it such an easy process and the food was delicious. 」
「This is one of those rare gems where every detail of the property was extraordinary! Top marks for outstanding and lovely service- we were waited on hand and foot, absolutely beautiful decor, in the most luxurious setting in the heart of Belfast.
From the amazing complimentary cheese plate and wine and drinks on arrival to the fireplace and park views, the toiletries and soaps were also divine! I wanted to move right in!!! 」
「Very good service, clean & comfortable hotel with a lovely Bistro Bar attached. I don’t visit Ards very often but would stay here again the next time I did」
「A very short stay in the hotel. But the hotel is very nice in general. The bed is comfy. I am impressed by the breakfast. Nice touch of the booklet of the breakfast. Food is with high quality. Best standard buffet breakfast I have tried in UK. 」
「Incredible hospitality! We were staying for a friends wedding at the venue and the team could not do enough for you. We arrived early morning and asked if we could leave our cases whilst we headed into Bangor - within seconds the receptionist and housekeeping manager were scouting out which rooms were readily available - we were given an upgraded room and able to check in immediately.
On our first morning of breakfast, my partner asked the waiting staff if it would be possible to get some...
「What a fantastic hotel all round, the staff are really helpful and food in the wolf Hall restaurant was amazing and the rooms are spacious and clean
I would definitely stay there again.」
「Hotel lobby is pretty new and grand for a 3-4 star hotel. The hotel staff are helpful and nice. It's a nice choice if you are traveling in the Belfast City Airport. But the housekeeping service is a bit messy.」
「Great location, 15 min walk into central Belfast, local amenities lots of options and open late which was great
Room was ok (room 5), walls really thin so take ear plugs to block out televisions and snorers
Kitchen facilities limited, and smelt really damp.
Needs a deep clean overall and if you leave food in the fridge it is at your own risk, ours was stolen on the first night.
」
「An amazing hotel. Offering what no other can. Quaint, luxurious, quiet, friendly with a vibe all of its own. Wonderful staff and exceptionally clean. A wonderful jewel in Belfast crown. Cannot rate it highly enough. 」
「Receptionists are very polite and helpful. Room is clean and big enough.Location is convenient at Queens Quarter, and takes 15 min
- 20 min walk to City Centre.
」